Skip to main content
Beginning of main content

Recent guest reviews

Very helpful staff

The overall condition of the property was "unique." The only saving grace was the breakfast.

Staff was extremely nice the suite room was huge I loved the jacuzzi in my room freaking awesome the only thing was that broken tv stand and refrigerator door wouldn’t close

The king suite with the spa tub was nice. The front desk personnel could've been a little friendlier. There was no breakfast offered at alll & the fitness room was closed. I believe they should lower their prices when they don't have the amenties available that they offer.

They take pride on having a very nice and friendly. Great size rooms

Property is an older BW. Hard to determine where the lobby entrance was due to ongoing construction. Need a sign that says "Lobby".

Not able to park close to front door for check-in. Appeared to be because of temporary construction.

I stayed in a kig suite with a jetted tub. The room was very large & comfotable.

Staff is very nice and accommodating, the rooms are very spacious and homey, they could use some updating but for the most part it was an excellent hotel to stay in and I will be back.

They were not ready for the 28 Lacrosse players that stayed there. Excellent kids but overwhelmed them

Old hotel which just had fresh paint and decorations. Doors and hallways are still beat up, just a fresh coat of paint. Door lock was broken, had to use the key to close it. Kind of a sketchy area. there is a restaurant next door where people just hang out under the shared covered driveway. Had random groups of people hanging out outside the hotel until all hours of the night. The staff was nice, and the room was clean, but I would not stay here again.

I was very disappointed. Our sheets weren't changed once my entire stay of 2 weeks. When the room was suppose to be cleaned, all that was done was beds made, trash emptied and new towels. Never refilled coffee maker

Staff was great. Would like to give a special shout out to the maintenance supervisor who fixed the one issue that we encountered. He was great.

I booked a non smoking room because my daughter has severe asthma. When we arrived, the hotel had us booked for a smoking room. I showed them my original receipt for the purchase which clearly stated NON SMOKING, and the hotel refused to give us another room. After contacting the hotel to speak with a manager for 3 weeks, the manager so conveniently was not available even though I called during the time they told me to. Awful experience in a stinky room.

The room was clean , easy chk in and out There was breakfast . Centrally located The parking not so great!

This was my first stay at this chain in 10 years. I was skeptical when I selected it because the pictures were too good but i wasn't too disappointed. The facility was clean, the location was great because there are restaurants & stores close by & a few within walking distance. The staff was friendly & it was quiet. I was surprised to receive 2 bottles of complimentary water, from this chain. I would stay there again.

We stayed at this hotel for 3 nights recently.  The lobby was bright and smelled clean. The room was also clean but a little outdated as others have said. The continental breakfast served in the morning had a variety of options and the woman responsible for setting up the breakfast area was also great at restocking items when necessary.  The only flaws that we experienced included miscommunication between the housekeeping staff due to language barriers, and being woken up at 2:30 in the morning because of loud guests next door. The walls are not sufficient at blocking out noise from neighboring guests. We were woken again the second night from the same guests who were in the room next door. It would also be in the hotel's best interest to fix the water pressure connected to the toilets and showers. The toilet and shower in our room did not have good water pressure at all. Overall it was a good stay for the price.

Enjoyed my stay at the room. A lot of food places next door. Stayed 3 nights and every night had different rate.

The room was very clean and spacious and the staff was helpful. Also, pretty great complimentary breakfast! Overall, an excellent choice if you're on a budget.

Kenneth Road York PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Best Western Westgate Inn places you within 3 miles (5 km) of popular attractions like Central Market York and Harley Davidson Factory. This 103-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service.


Rooms

The 103 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and ironing boards. LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

Guests of Best Western Westgate Inn enjoy a gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 3

Guest reviews for Best Western Westgate Inn

Everyone (8) Couples (15) Business (10) Family (12) Friends (2)
5
Family

Very helpful staff

By on Nov 3, 2021

Review comment responded on Nov 21, 2021

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4
Partner Couples

The overall condition of the property was "unique." The only saving grace was the breakfast.

By on Jul 25, 2021

Review comment responded on Jul 25, 2021

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5
Partner Couples

Staff was extremely nice the suite room was huge I loved the jacuzzi in my room freaking awesome the only thing was that broken tv stand and refrigerator door wouldn’t close

By on May 12, 2021

Review comment responded on May 17, 2021

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4
Everyone

The king suite with the spa tub was nice. The front desk personnel could've been a little friendlier. There was no breakfast offered at alll & the fitness room was closed. I believe they should lower their prices when they don't have the amenties available that they offer.

By on Feb 27, 2021

Review comment responded on Mar 3, 2021

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5
Partner Couples

They take pride on having a very nice and friendly. Great size rooms

By on Jul 11, 2019

Review comment responded on Jul 19, 2019

We are glad to hear that you had a good stay here with us at the Best Western. Hope to see you soon.

3
Family

Property is an older BW. Hard to determine where the lobby entrance was due to ongoing construction. Need a sign that says "Lobby".

By on Apr 28, 2019

Review comment responded on May 7, 2019

I will look into getting a sign that shows where the lobby is located. Hope you had a good stay here at the Best Western.

2
Everyone

By on Apr 2, 2019

Review comment responded on Apr 6, 2019

We are sorry to hear that your recent stay with us did not exceed your expectations. We hope you will give us another chance and stay with us again.

5
Family

Not able to park close to front door for check-in. Appeared to be because of temporary construction.

By on Mar 24, 2019

Review comment responded on Apr 30, 2019

I would like to apologize for the front entrance being blocked off due to some one hitting the overhang. I am hoping that this if fixed very soon.

5
Everyone

I stayed in a kig suite with a jetted tub. The room was very large & comfotable.

By on Sep 24, 2018

5
Everyone

Staff is very nice and accommodating, the rooms are very spacious and homey, they could use some updating but for the most part it was an excellent hotel to stay in and I will be back.

By on Mar 28, 2018

url importing http://sso-opn.orbitz.com/York-Hotels-Best-Western-Westgate-Inn.h5773-p2.Hotel-Reviews
There was an error importing /York-Hotels-Best-Western-Westgate-Inn.h5773-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/York-Hotels-Best-Western-Westgate-Inn.h5773-p2.Hotel-Reviews

Frequently asked questions