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Recent guest reviews

Many carpet tiles in the room were coming up at the edges. The dark furniture and lighting made the room feel dingy. The window had only a blackout shade, which had to be kept mostly down for privacy. Bathroom and bedding cleanliness were fine.

Excellent customer service from hotel staff!

Clean, easy check-in, great location.

I enjoyed my stay...in fact, I extended it for an additional week!

Is a nice please. Quite. Have a mall near hotel. I recomended

Omar was very nice and welcoming when we checked in and made sure we had everything we needed. He makes me want to come back here thanks again Omar. Made sure our breakfast was in for the next morning. I was so shocked to see his professionalism and customer service skills. He really knows what he doing

Thanks for having the pool open with reservations and breakfast.

The beds are way to high very difficult to get in and out of and I am short did not feel safe/ They need to provide safe step stools

Very clean, good breakfast. No staff at counter in morning to facilitate checkout.

It was very clean. The room was a nice a nice size. It was very quiet despite the hotel being full. The breakfast they provided was very good, fresh and plenty of choices!

Nobody at counter to check in. Had to wait a long time. Hotel ran out of towels

Hotel staff was extremely friendly and helpful. Conveniently located close to restaurants. Room was very clean with an excellent shower and bathroom. Breakfast was adequate for a good start to the day. Really enjoyed my stay.

Nice hotel, very spacious rooms. Breakfast was good.

Sam, the front desk staff is amazing and truly knows exemplary customer service! He needs to be running the hotel!

I was expecting much more from Hampton Inn, the breakfast wasn't good the staff were nice

The indoor pool was a huge bonus. Everything was close so I could easily walk anywhere. Everyone was friendly and the room was gorgeous.

Great staff! Great rooms... Centrally located in Marlbori Ma. Beds were very comfortable!

Boston Post Rd West Marlborough MA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Apex Entertainment Center is a short stroll from Hampton Inn Boston/Marlborough, and other popular attractions like New England Sports Center are within a few miles (5 km). This 142-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 6 AM to 10 AM.


Rooms

All 142 soundproofed rooms provide refrigerators, coffee makers, and free local calls. 43-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes and ironing boards.


Property features

At Hampton Inn Boston/Marlborough, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, a business center, and express check-out.

Room options

Room, 1 King Bed (Walk-in Shower)

1 King Bed | Sleeps 3

Room, 1 King Bed with Sofa bed (Study)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn Boston/Marlborough

Everyone (9) Business (4) Couples (8) Family (13) Other (3)
2
Everyone

Many carpet tiles in the room were coming up at the edges. The dark furniture and lighting made the room feel dingy. The window had only a blackout shade, which had to be kept mostly down for privacy. Bathroom and bedding cleanliness were fine.

By on Oct 5, 2021

Review comment responded on Oct 6, 2021

Thank you for choosing to stay at the Hampton Inn by Hilton Marlborough and for sharing your experience online. We apologize that the condition of your guest room carpet tiles did not meet your expectations. Please know this has been corrected. Hampton as a brand sets very high standards with regard to service and facilities. Your feedback is important and will help us excel going forward. Thank you and we hope you will change your mind and stay with us again. Safe Travels Always! Melissa Martins General Manager

5
Everyone

Excellent customer service from hotel staff!

By on Jun 24, 2021

Review comment responded on Jun 24, 2021

Thank you for your amazing feedback of the Hampton Inn by Hilton Marlborough and for rating us so high. We are glad to read that you loved our comfortable accommodation. In addition, we are happy that you were impressed with our helpful associates who took great care of you. We are dedicated to providing our guests with an exceptional experience. Thanks for taking time out of your busy day to recommend us to future guests. We look forward to having you back the next time you are in the Marlborough area. Safe Travels Always! Melissa Martins General Manager

5
Partner Couples

Clean, easy check-in, great location.

By on May 29, 2021

Review comment responded on May 30, 2021

Thank you for choosing to stay at the Hampton Inn by Hilton Marlborough and for sharing your wonderful experience online. We are delighted to read that you loved our convenient location, in addition, our comfortable accommodation which was perfect for your needs. Thank you for being our loyal guest. It was our pleasure hosting you and we hope to welcome you back with us soon. Safe Travels Always! Melissa Martins General Manager

5
Everyone

By on Mar 23, 2021

Review comment responded on Apr 2, 2021

Thank you for taking the time to rate us so highly on your recent stay. We look forward to seeing you the next time you are in the Marlborough area! Sincerely, Melissa Martins General Manager

5
Partner Couples Family

I enjoyed my stay...in fact, I extended it for an additional week!

By on Mar 18, 2021

Review comment responded on Mar 18, 2021

Thank you for choosing to stay at the Hampton Inn by Hilton Marlborough and for sharing your wonderful experience online. We are delighted to read that you loved our hotel, which was perfect for your needs, and we are happy that you booked another week with us. Thank you for being our loyal guest and for taking time out of your busy day to recommend us to future guests. Safe Travels Always! Melissa Martins General Manager

4
Family

Is a nice please. Quite. Have a mall near hotel. I recomended

By on Mar 15, 2021

Review comment responded on Mar 16, 2021

Thank you for choosing to stay at the Hampton Inn by Hilton Marlborough and for sharing your wonderful experience online. We are delighted to read that you loved our convenient location as well as our quiet comfortable accommodation, which was perfect for your needs. Thank you for being our loyal guest. It was our pleasure hosting you and we hope to welcome you back with us soon. Safe Travels Always! Melissa Martins General Manager

4
Everyone

By on Mar 2, 2021

Review comment responded on Mar 15, 2021

Thank you for taking the time to rate us on your recent stay. We look forward to seeing you the next time you are in the Marlborough area. Sincerely, Melissa Martins General Manager

5
Partner Couples

Omar was very nice and welcoming when we checked in and made sure we had everything we needed. He makes me want to come back here thanks again Omar. Made sure our breakfast was in for the next morning. I was so shocked to see his professionalism and customer service skills. He really knows what he doing

By on Feb 7, 2021

Review comment responded on Feb 8, 2021

Thank you for your amazing feedback of the Hampton Inn by Hilton Marlborough and for rating us so high. We are glad to read that you loved our comfortable accommodation. In addition, we are happy that you were impressed with our helpful associates, especially Omar who took great care of you. We are dedicated to providing our guests with an exceptional experience. Thanks for taking time out of your busy day to recommend us to future guests. We look forward to having you back the next time you are in the Marlborough area. Safe Travels Always! Melissa Martins General Manager

5
Family with small children Family

Thanks for having the pool open with reservations and breakfast.

By on Aug 11, 2020

Review comment responded on Aug 11, 2020

Thank you for taking the time to write a review about your recent stay. We appreciate your kind word in regards to the pool being open with hourly time slots available for our guests to utilize as well as the breakfast we serve each morning. I will be sure to share your feedback with my staff. We look forward to seeing you the next time you are in the Marlborough area. Sincerely, Melissa Martins General Manager

3
Business Business

The beds are way to high very difficult to get in and out of and I am short did not feel safe/ They need to provide safe step stools

By on Aug 9, 2019

Review comment responded on Aug 12, 2019

Thank you for taking the time to review your recent stay with us at the Hampton Inn Marlborough. We are delighted that you enjoyed your stay. I have shared your comments with my team Please note we do have a few rooms that have lower beds. You can ask for them when you check in. We do only have them available in 2 bedded room types. We thank you for choosing the Hampton Inn Marlborough as your home away when traveling to the Marlborough area. We certainly hope to see you again when your travel plans bring you back to Marlborough. Sincerely, Melissa Martins General Manager

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