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Recent guest reviews

Comfortable, clean and extremely friendly staff! Looking forward to the hot breakfast!! 😊 Reasonably priced and easy access off the highway!

I liked the cleanliness i didnt like the double booking

It is in the Downtown Location area near restaurants

Hotel needs to be updated. Check-in wasn't thorough-no info provided on pool, parking or breakfast (had to ask). Parking is not monitored, no key card is needed for entrance/exit, and the gate was broken - this is concerning as the hotel is in a "city" and security and peace-of-mind could not be established.

Wonderful stay definitely will be back and will be recommending

Many people and staff without face covering or social distancing

We have stayed at this hotel twice and will be back!! For starters the staff are very pleasant. We stayed in the Queen suite which had a very nice kitchen with everything you need. Breakfast was exceptional!! We also brought our dog both times and everything was perfect for him.

Run down, entire hotel is in desperate need of a total renovation. Food was terrible, no yogurts, no fruits, very poor.

Arriving here, the property was not too pleasing since we came in the back door and had to go through a few long hallways to get to the front desk, but that was the only place to park for check in. The hotel itself is old. It smelled old. If you like antiques then this would be great for you. We personally didn't care for the 'oldness", The staff however was very friendly. It was pouring rain so I really liked that their restaurant was on property. We had apps and drinks at the bar, again the staff was quite friendly and accommodating. There was a wide variety of food and it was all good. The breakfast was included in our stay and I have to say it was probably the best free breakfast we've had in a long time. The room itself had a very funky toilet, again old. The AC unit was a little loud but all in all it was a good buy for the money.

Lots of character & super friendly staff. The downtown area is nice too.

W 4th St. Williamsport PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Genetti Hotel, SureStay Collection by Best Western places you next to Williamsport/Lycoming Chamber of Commerce and within a 10-minute walk of Market Street Bridge. This 208-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

Genetti Hotel, SureStay Collection by Best Western's 208 rooms are individually decorated and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch flat-screen TVs. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

At Genetti Hotel, SureStay Collection by Best Western, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 King Bed and 1 Double Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

1 Queen Bed | Sleeps 2

Guest reviews for Genetti Hotel, SureStay Collection by Best Western

Everyone (17) Business (2) Couples (4) Family (13) Friends (1) Other (1)
5
Family

Comfortable, clean and extremely friendly staff! Looking forward to the hot breakfast!! 😊 Reasonably priced and easy access off the highway!

By on Nov 23, 2021

Review comment responded on Nov 23, 2021

Thank you for taking the time to review our hotel.

5
Everyone

By on Jun 30, 2021

5
Everyone

By on May 10, 2021

Review comment responded on May 21, 2021

Thank you for reviewing our hotel

3
Everyone

By on Mar 22, 2021

Review comment responded on Apr 2, 2021

Thank you for reviewing our hotel. We are sorry to see you were not completely satisfied with your stay. We are always looking for ways to improve ours guests stay. We would like to know if there is something you wish we could have done differently.

5
Everyone

By on Mar 8, 2021

Review comment responded on Mar 19, 2021

Thank you for reviewing our hotel

4
Family Family

I liked the cleanliness i didnt like the double booking

By on Feb 27, 2021

Review comment responded on Feb 28, 2021

Thank you for tasking the time to review our hotel. I am sorry about the technical glitch that affected your reservation. I hope we were able to make it right for you.

4
Everyone

It is in the Downtown Location area near restaurants

By on Feb 26, 2021

Review comment responded on Feb 28, 2021

Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay and our downtown location.

3
Friends

Hotel needs to be updated. Check-in wasn't thorough-no info provided on pool, parking or breakfast (had to ask). Parking is not monitored, no key card is needed for entrance/exit, and the gate was broken - this is concerning as the hotel is in a "city" and security and peace-of-mind could not be established.

By on Sep 13, 2020

Review comment responded on Sep 16, 2020

Thank you for taking the time to review our hotel. I do apologize you felt uneasy, we are waiting on a part to fix our parking gate. I will address your concerns about the check in process with the front desk staff.

5
Family with small children Family

Wonderful stay definitely will be back and will be recommending

By , from Williamsport Pa on Aug 19, 2020

Review comment responded on Aug 20, 2020

Thank you for taking the time to review our hotel, we are glad you enjoyed your stay.

3
Family

Many people and staff without face covering or social distancing

By on Jun 21, 2020

Genetti Hotel, SureStay Collection by Best Western

200 W 4th St., Williamsport, PA 17701
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