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Recent guest reviews

It was close to Williamsburg points of interest. Nice indoor/outdoor pool. Staff friendly.

Rooms were very dirty, staff was nasty and rude, they didn't clean our room during our stay even though they went in and replaced the towels and we left the sign to change sheets. Reserved like 2 months in advanced and requested adjacent rooms and they couldn't even honor that. Beds were uncomfortable, toilet clogged, shower flooded, didn't even replace the tissues. Total rip off.

Pleasant staff

Very poorly managed. Grab and go breakfast is available only from 7-9 AM. BUT THEIR RESTAURANT is not open until 11 AM. CHECK OUT time is 11 AM. I went to the lobby to work on the computer at 10:15. Then returned to my room at 10:30 and my room entry card had been invalidated. Had to go back front desk to get a NEW CARD! Horrible service!!

This was the worst BW we have ever stayed in. The room was a handicap room which they never told me. The carpet was dirty, there was no toilet paper holder, no soap dish and the grab and go was terrible.

Great location and property is nice overall for decent and inexpensive stay - not Williamsburg Inn of course... But they need to put a little bit more effort into it since Best Western bought it from Clarion. Crack in the wall in our room 445. Shower head is half broken. For three star and location wise still an awesome hotel. Staff is awesome - they try to help you all the way. The Corp office needs to wake up and finish the job!!!!!!

The inn was clean and in in excellent condition. Due to the panic, some of the amenities were unavailable due to the panic (the pool was open and looked great). We found the staff helpful and friendly.

The staff was very friendly. it is very conveniently located near everything in Williamsburg. Few issues with the toilet seat and the phone, but still a good place to stay.

Good location within a mile or so of merchants square (could walk through neighborhood probably), basic amenities, adjacent restaurant was convenient, quiet room. Economical price.

The woman who decorated the hotel with Christmas decorstions was wonderful! She made some excellent suggestions for places to eat breakfast and was just pleasant and charming. The only thing I did not like was the cleaning crew starting so early and playing their music as they cleaned. If anyone wanted to sleep in they better have ear plugs. Luckily we were up, but hearing them yell and knock as they made their rounds was not peaceful, or a nice way to start the morning.

Location was great for activities we had planned. Found a live cockroach in our room. Bathroom was not cleaned well. Would not stay here again.

Indoor pool requires you to walk outside. One of two rooms with no power one morning for twenty minutes while one person was in a dark shower. No explanation, no apology. Room was spacious and appeared clean.

Nothing place stunk and sounded like a animal kennel

The proximity to sites, attraction and dinning, the staff was friendly and very helpful and knowledgeable.

It was near the historic district (as the name suggest). Hotel need renovations..not perfect but not bad. I'll stay there again.

I had a few problems here (card key wouldn't unlock the door to the room, I had to be given a new room; air conditioner from the room upstairs was leaking onto the window sill inside the new room; window wouldn't open/close all the way), but the room was otherwise adequate. Was completely unimpressed with the breakfast buffet ($10 extra - a lot of hotels have better breakfasts for free). The one bright spot here were the very helpful, polite, and attentive hotel staff - they did a great job of helping another guest with a difficult problem (not of the hotel's making).

We chose this hotel because of the pool. The pool was broken and ice cold. We were shrugged off by the staff. Explain that to your kids. The room was dirty and smelly, stains on the beds and all over the shower curtain. Glad to be gone.

York Street Williamsburg VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Indoor pool

Colonial Williamsburg is a short stroll from Best Western Williamsburg Historic District, and other popular attractions like Governor's Palace are within a mile (2 km). This 140-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

Best Western Williamsburg Historic District's 140 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and 40-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are other standard amenities.


Property features

At Best Western Williamsburg Historic District, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Guest reviews for Best Western Williamsburg Historic District

Everyone (13) Couples (4) Family (6)
5
Family

It was close to Williamsburg points of interest. Nice indoor/outdoor pool. Staff friendly.

By on Aug 4, 2021

Review comment responded on Aug 4, 2021

Thank you for staying with us. Please come again.

1
Family Family with small children

Rooms were very dirty, staff was nasty and rude, they didn't clean our room during our stay even though they went in and replaced the towels and we left the sign to change sheets. Reserved like 2 months in advanced and requested adjacent rooms and they couldn't even honor that. Beds were uncomfortable, toilet clogged, shower flooded, didn't even replace the tissues. Total rip off.

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Thank you for staying with us.

5
Partner Couples

Pleasant staff

By on Jul 2, 2021

Review comment responded on Jul 2, 2021

Thank you for staying with us, Please come again.

2
Business Business

Very poorly managed. Grab and go breakfast is available only from 7-9 AM. BUT THEIR RESTAURANT is not open until 11 AM. CHECK OUT time is 11 AM. I went to the lobby to work on the computer at 10:15. Then returned to my room at 10:30 and my room entry card had been invalidated. Had to go back front desk to get a NEW CARD! Horrible service!!

By on Jun 20, 2021

Review comment responded on Jun 21, 2021

Thank you for staying with us. I am sorry that you were less than happy.

2
Family

This was the worst BW we have ever stayed in. The room was a handicap room which they never told me. The carpet was dirty, there was no toilet paper holder, no soap dish and the grab and go was terrible.

By on May 31, 2021

Review comment responded on Jun 3, 2021

Thank you for staying with us.

4
Partner Couples

Great location and property is nice overall for decent and inexpensive stay - not Williamsburg Inn of course... But they need to put a little bit more effort into it since Best Western bought it from Clarion. Crack in the wall in our room 445. Shower head is half broken. For three star and location wise still an awesome hotel. Staff is awesome - they try to help you all the way. The Corp office needs to wake up and finish the job!!!!!!

By on Dec 28, 2020

Review comment responded on Dec 28, 2020

Thank you very much for staying with us. I will forward your comments to the corp. office. Please come again.

5
Everyone

The inn was clean and in in excellent condition. Due to the panic, some of the amenities were unavailable due to the panic (the pool was open and looked great). We found the staff helpful and friendly.

By , from Virginia on Dec 21, 2020

Review comment responded on Dec 22, 2020

Thank you for staying with us. Please come again. Hopefully the panic will be over soon.

3
Everyone

The staff was very friendly. it is very conveniently located near everything in Williamsburg. Few issues with the toilet seat and the phone, but still a good place to stay.

By , from Fairfax, VA on Dec 21, 2020

Review comment responded on Dec 22, 2020

Thank you for staying with us. Please come again.

4
Family

Good location within a mile or so of merchants square (could walk through neighborhood probably), basic amenities, adjacent restaurant was convenient, quiet room. Economical price.

By on Oct 10, 2020

Review comment responded on Nov 28, 2020

Thank you for staying with us. Please come again.

4
Everyone

By on Aug 12, 2020

Best Western Williamsburg Historic District

351 York Street, Williamsburg, VA 23185
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