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Recent guest reviews

Nice place

The room next door played music loudly until 3am. Would be nice if staff checked floors throughout the night to make sure things are in order.

The property is a good close location to Tarrytown and Sleepy Hollow. The staff was nice. Lobby is nice. The bed was horribly uncomfortable. For $200 a night each bed should have a mattress topper. There was also the smell of someone else smoking cigarettes coming into our bathroom for the entire stay. Gross.

Quiet friendly staff pleasant guests & dog friendly. What i didnt like was paying $5 for a 16oz bottle of soda gouge much !

Nice placw . I would recommend....

Room was very clean comforters are very comfortable

The room qas disappointing. The cover ro the heating/air conditioning unit kept falling off the unit basically sat on the floor all noght. The rugs were not vacuumed and had many stains on them and the batheoom vanity qas not clean as it had hairs on ot deom the past guest....Disappointed

First room was dirty then they switched us and it was better but the pool was freezing and the hot tub was empty , the phone in our room was broke . I wouldn’t stay there again

The bed was very comfortable and the staff very friendly

Nice front desk person, kind and friendly. Comfy comforter in room.

The customer service was outstanding - nice check ins through tout the day to ensure we were satisfied. The beds were comfortable, room were clean - and staff was the best! Thank you!

I like the Sheraton hotel because it is always clean and it has great staff, they are always ready to help you!

we had to switch rooms because the air conditioner in our room was not working but only after having to sleep there for one night

The condition of the room was horrible, stains on the bathroom walls, handle falling from shower door, stained carpets. The staff said they would take care of it and did not. The only person that was helpful among the staff was Quincy he tried to get it corrected and even gave me his personal cell phone so I could send him pictures of the conditionals communicate. He did comp us BreakfAst when we were leaving. I also noticed a credit from the hotel mommy Amex this morning which was nice of them but jo Sheraton should be in this condition

Accommodating and friendly staff. We traveled with a seven month old and had no issues. Seems like they were nice amenities that we didn’t use most of them. I did enjoy getting an actual crib instead of a pack and play.

Front desk was REALLY slow, but everything else was great!

White Plains Rd Tarrytown NY

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Tarrytown Music Hall is within 2 miles (3 km) of Sheraton Tarrytown Hotel while other popular attractions such as Lyndhurst Mansion are within 3 miles (5 km). This 3.5-star hotel has 150 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

All 150 rooms feature coffee makers, free local calls, and free bottled water. 42-inch plasma TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include video-game consoles, safes, and ironing boards.


Property features

At Sheraton Tarrytown Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Club Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Sheraton Tarrytown Hotel

Everyone (27) Couples (6) Family (10)
5
Everyone

Nice place

By on Nov 28, 2021

Review comment responded on Nov 28, 2021

Thank you for staying with us and thank you for your feedback. We are so glad to hear that you enjoyed your stay and we hope to welcome you back very soon. If you get a Marriott review, please if we can ask you to fill it out and our goal is 9 or 10 score. Thank you so much.

3
Everyone

The room next door played music loudly until 3am. Would be nice if staff checked floors throughout the night to make sure things are in order.

By , from Woodside on Oct 18, 2021

Review comment responded on Oct 27, 2021

Thank you for staying with us and thank you for your feedback. We are truly sorry for your inconvenience. Our security is supposed to be walking the floors, we apologize and we will make sure that they do that.

3
Family

The property is a good close location to Tarrytown and Sleepy Hollow. The staff was nice. Lobby is nice. The bed was horribly uncomfortable. For $200 a night each bed should have a mattress topper. There was also the smell of someone else smoking cigarettes coming into our bathroom for the entire stay. Gross.

By on Sep 27, 2021

Review comment responded on Nov 14, 2021

Thank you for staying with us and thank you for your feedback. We are very sorry for your inconvenience in regards to the bed comfort and the smoke smell. I hope that our security was alerted. I apologize again that you had to experience that.

3
Everyone

By on Aug 29, 2021

5
Partner Couples

Quiet friendly staff pleasant guests & dog friendly. What i didnt like was paying $5 for a 16oz bottle of soda gouge much !

By on Jul 27, 2021

Review comment responded on Sep 10, 2021

Thank you for staying with us and thank you for your feedback. We are so glad to hear that you enjoyed your stay and we hope to welcome you back very soon. We are so sorry about the high price for the soda. We will share your comment with our higher management.

4
Everyone

Nice placw . I would recommend....

By on May 5, 2021

Review comment responded on May 6, 2021

Thank you for staying with us and thank you for your rating. We are so glad to hear that you enjoyed your stay and we hope to welcome you back to our hotel very soon.

5
Family

Room was very clean comforters are very comfortable

By on Mar 27, 2021

Review comment responded on Mar 28, 2021

Thank you so much for staying with us and thank you for your feedback. We are glad to hear that the room was comfortable and up to your standards. We hope to welcome you back very soon.

2
Family with small children

The room qas disappointing. The cover ro the heating/air conditioning unit kept falling off the unit basically sat on the floor all noght. The rugs were not vacuumed and had many stains on them and the batheoom vanity qas not clean as it had hairs on ot deom the past guest....Disappointed

By on Mar 6, 2021

Review comment responded on Mar 9, 2021

Thank you for staying with us and thank you for your feedback. We are truly sorry for your inconvenience. We have shared your feedback with our teams. What you had experienced is definitely not the standard. Cleanliness is our number one priority and we apologize for falling short of your and our expectations.

3
Partner Couples

First room was dirty then they switched us and it was better but the pool was freezing and the hot tub was empty , the phone in our room was broke . I wouldn’t stay there again

By , from Poughkeepsie on Sep 21, 2020

Review comment responded on Sep 23, 2020

Thank you for staying with us and thank you for your feedback. We apologize for your inconvenience in regards to the cleanliness and condition of your room and the pool temperature. We have shared your feedback with appropriate channels.

5
Family

The bed was very comfortable and the staff very friendly

By on Jan 2, 2020

Review comment responded on Jan 5, 2020

Thank you so much for staying with us at the Sheraton Tarrytown and thank you for your feedback. We are so glad to hear that you enjoyed your stay and that our staff was very friendly to you. We strive for the best customer service so we are delighted to hear your comments. We hope to welcome you back in our hotel whenever your travels bring you back to Tarrytown.

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