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Recent guest reviews

It smelled like smoke the entire time

Hardly anything

Best of all, was the night shift receptionist, Ezequias, who was very courteous, respectfull and Lulu over the phone, who gave me guidance and information prior my arrival

O

First time I get inside the room I saw roaches crawling the hall

Everything was great

Everything was great

Very gross hotel in a very bad neighborhood! The pool was dirty, and people were shooting up drugs around it all night. Everyone lives there, and my family definitely did not feel safe at this location. Spend a little more and stay somewhere better, although West Palm Beach wasn't very fun! Maybe just go somewhere else completely!

The mold In the building was so bad my nephew was so sick had to give treatment Mold on and in the Ice machine had to change room because the tub was stopped up after you showered .

Area is sketchy. Place is dirty. Not worth the money. It is not safe to stay there.

This is a place to avoid. Everything is dirty. Everything smells. Rooms not clean. Hair throughout bathroom. Constant smell of marijuana.

My stay was pleasant, housekeeping staff very very nice and helpful.

For the price I expected more, but it was adequate for our purposes. Found one roach (not a palmetto bug) in the bathroom, and there was minor water damage to the sealing in the foyer resulting in small bits of debris on the floor. Staff was great, but not sure I would stay here again, unless there was a great deal.

Our room was in fair condition. The door to our room was broken at the bottom with a significant gap showing. The pillows that displayed “Soft” and “Hard” on the pillow cases were all the same. The toilet ran every minute. The shower had very little pressure and little water cane out. The caulking in the shower was moldy/discolored. The tissues were the small plastic packs you may find in your back pocket or a purse. This is not what we expected for $185 per night.

There was no refrigerator or microwave. We should have looked, but it was disappointing when we have gotten use to having them in hotel rooms. It was noisy (it was a Friday night). There was no breakfast and no coffee. The staff was efficient but not friendly. Cold efficiency.

I was coming to this property since Feb of this year. I don't know what has happened. The 3rd floor hallway was musty and smelled. My room also smelled musty and had a small roach in the tub. I changed rooms. It was not better. I had prepaid and was too tired to fight for another hotel so I stayed. It was a bed. The next morning I saw a roach crawl from the air conditioner. I will never stay here again.

Metrocentre Boulevard West Palm Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour front desk

Located 1.6 mi (2.6 km) from Rapids Water Park, Red Roof Inn PLUS+ West Palm Beach is within a 10-minute drive of other popular attractions like Port of Palm Beach. This 129-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

All of Red Roof Inn PLUS+ West Palm Beach's 129 air-conditioned rooms provide coffee makers, free long-distance calls, and free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels. Other standard amenities include safes and free toiletries. Housekeeping is available once per stay.


Property features

Guests of Red Roof Inn PLUS+ West Palm Beach enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has an ATM.

Room options

Superior Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds (Smoke Free)

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed, Accessible (Smoke Free)

1 King Bed | Sleeps 2

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

2 Double Beds | Sleeps 4

Guest reviews for Red Roof Inn PLUS+ West Palm Beach

Everyone (28) Couples (6) Family (16)
3
Friends

It smelled like smoke the entire time

By on Sep 14, 2021

4
Everyone

Hardly anything

By on Sep 4, 2021

4
Business Business

Best of all, was the night shift receptionist, Ezequias, who was very courteous, respectfull and Lulu over the phone, who gave me guidance and information prior my arrival

By on May 31, 2021

3
Business Business

O

By on May 22, 2021

1
Family

First time I get inside the room I saw roaches crawling the hall

By on May 20, 2021

5
Partner Couples Business Business

Everything was great

By on May 13, 2021

4
Partner Couples Business Business

Everything was great

By on May 12, 2021

1
Family

Very gross hotel in a very bad neighborhood! The pool was dirty, and people were shooting up drugs around it all night. Everyone lives there, and my family definitely did not feel safe at this location. Spend a little more and stay somewhere better, although West Palm Beach wasn't very fun! Maybe just go somewhere else completely!

By on Apr 11, 2021

1
Family Family with small children Family

The mold In the building was so bad my nephew was so sick had to give treatment Mold on and in the Ice machine had to change room because the tub was stopped up after you showered .

By on Mar 22, 2021

5
Everyone

By on Jan 19, 2021

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