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Recent guest reviews

Tessney the front desk staff member was overworked (they were understaffed) she was polite and professional and tried her best. Room was dirty - 1 bed unchanged from prior guest. Dirty linen and Trash over ice machine x 3 days, Breakfast was lacking all around - short staffed, no coffee, silverware, empty chafing dishes (no refills). Lobby furniture run down -needed updating.

Excellent location just besides highway, it was easy to get in and get out. Staff were good and breakfast was excellent. Overall it was a good experience. One note: Check the towels before use as we found a small red spider.

It was a lovely hotel- only complaint was the coffee could have been tastier!

No problems. I enjoyed my stay. Conveniently located to highway and shopping centers.

the only uncomfortable experience was that the drainage to the bathtub was very slow. Reported it to management and it was taken care of.

Banquet for reunion was very well done. Food was good, very attentive staff, etc. I could see that some updates had been done in the hotel. Our room was ok.

When we walked into our first room, there was a moldy odor. We were given a new room, which was fine. We were disappointed in the restaurant. Staff, however, was very friendly and helpful.

The first room we entered had never been cleaned or bedding changed since previous guest. Situation was rectified.

Easy to get too, close too shopping and good places to eat

There was a painter in our room when we walked in.. There was dry urine on the seat, the sink leaked, the tub was clocked and the air conditioner quit 3 hours into the night... my child was sleeping so it was too late to do anything about it

Adequate. Nothing bad, but nothing special. We would use this motel again, if circumstances took us through Watertown.

The hotel appeared to be very old and in need of some upgrades, the shower head was loose and was to low for a 6 foot tall person. It would have been nice to have had a small refrigerator in the room as well.

We thought it was very dated. Needs. Reno room and hallways were dirty the lobby was good and the gym was awful

Hotel was easy to find and had many choices for restaurants nearby. Beds were comfortable and quiet.

booked a room with 2 queenbeds.the room was dark and very damp,the carpet and the bedding,was not a enjoyable sleep.we though breakfast was included but was quickly told,no voucher no breakfast.would i stay here again no.for $132 a night i expected more. that has put me off ramada's !! location was good right of the hyw

Place could use an update but great location for shopping. Central to everywhere.

The carpet needs to be replaced. Other than that everything the room was great.

The third night, a return after flying out of Watertown, I was assigned a much nicer room and with that room, I would certainly rate my stay much higher. It was cozy and comfortable. The hotel is across the highway from the shopping mall. There are many restaurants nearby but must drive to them.

I found all the employees very nice, helpful and friendly. The hotel is old, so décor could be upgraded but my room was clean and comfortable. This room was superior to the first two nights' lodging there at the beginning of my trip to catch an air flight from Watertown to Chicago.

NY State Rt 3 Watertown NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Ramada by Wyndham Watertown places you next to Salmon Run Mall and within 2 miles (3 km) of Jefferson Community College. This 145-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:30 AM. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Ramada by Wyndham Watertown's 145 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include free local calls, ironing boards, and desks.


Property features

At Ramada by Wyndham Watertown, guests have access to a fitness center, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and an arcade/game room.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Ramada by Wyndham Watertown

Everyone (4) Couples (15) Business (4) Family (13) Other (3) Friends (3)
2
Family

Tessney the front desk staff member was overworked (they were understaffed) she was polite and professional and tried her best. Room was dirty - 1 bed unchanged from prior guest. Dirty linen and Trash over ice machine x 3 days, Breakfast was lacking all around - short staffed, no coffee, silverware, empty chafing dishes (no refills). Lobby furniture run down -needed updating.

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Thank for taking the time to write a review. You are correct, my staff is overworked. With people making more money to stay home we have had a very difficult time hiring additional staff. Business is finally picking up and no one wants to work, so our guest suffer. We are doing our best to stay caught up. Unfortunately we are not alone...I am sure you have seen staff shortages all over. We apologize for any inconvenience this may have caused.

4
Family with small children

Excellent location just besides highway, it was easy to get in and get out. Staff were good and breakfast was excellent. Overall it was a good experience. One note: Check the towels before use as we found a small red spider.

By on Jul 3, 2021

Review comment responded on Jul 5, 2021

Thank you for your review...I would like to say instead of chocolate on your pillow you get a little red spider, but that isn't the case. I will have housekeeping to check a little harder.

5
Everyone

It was a lovely hotel- only complaint was the coffee could have been tastier!

By on Feb 26, 2020

Review comment responded on Mar 24, 2021

I can tell you we have upgrade our coffee and entire breakfast bar in our newly remolded restaurant.

4
Everyone

By on Nov 25, 2019

5
Family Family

No problems. I enjoyed my stay. Conveniently located to highway and shopping centers.

By on Feb 10, 2019

4

convenient to local restaurants and stores

Everyone

the only uncomfortable experience was that the drainage to the bathtub was very slow. Reported it to management and it was taken care of.

By , from Rochester, NY on Jul 18, 2017

3

was there for high school reunion.

Everyone

Banquet for reunion was very well done. Food was good, very attentive staff, etc. I could see that some updates had been done in the hotel. Our room was ok.

By on Jul 18, 2016

3

stop over

Couples

When we walked into our first room, there was a moldy odor. We were given a new room, which was fine. We were disappointed in the restaurant. Staff, however, was very friendly and helpful.

By on Sep 21, 2015

3

uncleaned room

Business

The first room we entered had never been cleaned or bedding changed since previous guest. Situation was rectified.

By on Feb 10, 2015

4

good weekend

Couples

Easy to get too, close too shopping and good places to eat

By on Sep 29, 2014

Ramada by Wyndham Watertown

21000 NY State Rt 3, Watertown, NY 13601
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