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Recent guest reviews

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Quiet clean friendly service

Absolute worst hotel stay I’ve ever had. The staff was rude. Amenities were closed without anything saying they would be at time of booking. They changed our room at 8pm because “the ceiling could cave in at any minute” and they were very rude about it when we asked questions. 0/10 rating

Great clean room very nice people breakfast was bags but had a lot of things

Clean and spacious rooms. Bag breakfast could have been better. Overall I was satisfied

Booked last minute and arrived late; we appreciated that attendant had room keys ready and waiting for us. Bathrooms not very clean and could use updating (caulking around bathtub).

The couch in our room was worn out and the room had a stale smell to it . The front desk person was extremely friendly. Jacuzzi in room was nice

great staff, clean room, plenty of towels the best breakfast. always looking at hampton inn whentraveling

Staff was incredibly helpful, can't say enough about their graciousness at check in and recommendations for local places of interest!! Who knew Sagets Harbor was just down the road!!

Neat clean and friendly. Neat clean and friendly. neat clean and friendly

Always like this hotel Has a great work center. Gal behind desk was very friendly and dressed very professionally. Will stay again

My 3 daughters and I spent the night recently at Watertown Hampton Inn. The hotel was very nice - spotlessly clean, well kept and modern. The rooms are very spacious and amenities were great - loved that the shower offered both an overhead and handheld shower head, and water pressure to die for!! 2 of my daughters used the pool and loved it, said it was beautiful and just the right water temperature. I gave everything about this hotel a 5 except comfort only because I found the temperature of my room a little hard to regulate, no matter what I set the thermostat to it was too warm for me, and I personally thought the matress on the bed was too soft. These are just personal preferences, this hotel is really nice, staff were welcoming, and the am breakfast was good!! Would definitely stay here again!

Stayed at Hampton Inn while visiting family in Watertown. The location is good, rooms clean, breakfast buffet excellent. I would recommend this hotel to friends, family.

The hotel is spotless, the staff is helpful and the breakfast was delicious! Will definitely stay here again!

The staff was freindly and accomodating, the hotel throughout was clean and rooms were well appointed and the breakfast buffett was the best. This was our fourth stay in Watertown and the only clean hotel we have been in. We will be back next year for sure!!

Brief overnight stay, but really nice hotel. A little more expensive than other hotels in the area, but worth the extra cost.

This hotel is just 4 years old. It is one of the nicest in its price range I have stayed. I am a retired business traveler and have seen all levels of hotels. The staff is very friendly and helpful. When I could not get my boarding passes to print in the business center, the desk clerk helped me do that on his printer. The room was spacious, clean and very modern. The complimentary breakfast daily was varied and offered many choices. The Wi Fi in the hotel is free.

Very Friendly staff however right in the middle of a shower they shut the water off with no warning . Left covered in soap . Could have advised that they were doing so with a little warning . Breakfast was good , lots of selection.

Commerce Park Dr Watertown NY

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Hampton Inn Watertown is located within a mile (2 km) of Salmon Run Mall and Jefferson Community College. This 90-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free breakfast is included with your stay.


Rooms

All 90 rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free local calls, hair dryers, and safes are also available.


Property features

Guests of Hampton Inn Watertown have access to an indoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Two Queen Beds, Non-Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn Watertown

Everyone (6) Couples (8) Business (2) Family (10) Friends (1)
5
Partner Couples

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By on Jul 18, 2021

4
Everyone

Quiet clean friendly service

By on Jun 28, 2021

1
Family with small children

Absolute worst hotel stay I’ve ever had. The staff was rude. Amenities were closed without anything saying they would be at time of booking. They changed our room at 8pm because “the ceiling could cave in at any minute” and they were very rude about it when we asked questions. 0/10 rating

By on Feb 20, 2021

5
Everyone

By on Jan 31, 2021

5
Family

Great clean room very nice people breakfast was bags but had a lot of things

By on Aug 26, 2020

4
Family

Clean and spacious rooms. Bag breakfast could have been better. Overall I was satisfied

By , from Watertown NY on Aug 24, 2020

4
Family with small children Family

Booked last minute and arrived late; we appreciated that attendant had room keys ready and waiting for us. Bathrooms not very clean and could use updating (caulking around bathtub).

By on Jan 28, 2020

Review comment responded on Jan 30, 2020

Thank you so much for taking the time to respond to the review. We like receiving feedback from our guests; we view it as a positive opportunity to better our service and the quality of your stay. We are sorry to hear we were unable to exceed your expectations. Please accept our apologies on the cleanliness of the bathroom. We are continuously attempting to deliver a flawless guest experience, and your comments assist us in understanding what could be improved. We will pass this response along to the Housekeeping Management for review and service improvement. We did want to let you know that we have started the process of room renovations beginning with our top floor, so the areas around the bathtubs will be taken care of. Once again, thank you. We appreciate your response, and look forward to seeing you again in the near future. Warmest Regards, Jennifer Angus Front Office Manager

5
Everyone

By on Jan 26, 2020

Review comment responded on Jan 30, 2020

Thank you so much for the review! We are so happy to see that you enjoyed your stay with us! If there is anything you would like to comment on, we would love to share it with our team. Once again, thank you. We appreciate your response, and look forward to seeing you again in the near future. Warm Regards, Jennifer Angus Front Office Manager

3
Partner Couples

The couch in our room was worn out and the room had a stale smell to it . The front desk person was extremely friendly. Jacuzzi in room was nice

By on Oct 28, 2019

5
Family

great staff, clean room, plenty of towels the best breakfast. always looking at hampton inn whentraveling

By on Oct 28, 2019

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