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Recent guest reviews

This has to be the worst hotel I’ve ever stayed In.

Smell bad I requested room service no one showed for two days

I will never book with this hotel again! It was disgusting. Hookers was in & out police everywhere. They had a man on the floor handcuffed like it was normal. IT WAS SO DIRTY AND SMELLED WORSE! The manager blames it on renovations. The pull out beds are held together with telephone wires and mattress had MOLD. If you have kids and care about your families saftey & Heath DO NOT BOOK AT THIS HOTEL. They ended up charging me the full amount after I paid through Orbitz and had to drive a hour back to the hotel because the phone are down as well, just to take care of it. Thank GOD I booked through Orbitz they re located us within 2hours. I normally don’t complain but this was just UNBELIEVABLE! DEFINITELY NOT A FAMILY HOTEL

Hotel is nothing like the pictures, rooms were dirty and had to be asked to move to a different floor because the room smelled like weed. I do not recommend this hotel.

Staff does not answer the phone when you call the property and try to reach a room. No TV remote in the room. Parking is not free.

No the best place to be staying at….

Stay away from this place

Good for the price. Poor location Fair service Shuttle to union station is helpful

The price is good, but the traffic is a problem, no Taxi came, I called Taxi, but no one come, finally I took the private when they passing the hotel.

Were there for 1 night for an interview in DC. Overall price can't be beat but be ready to sleep on tiny pillows. Also bring ear plugs as there is quite a lot of train noise at night.

This is actually a really nice hotel it has flaws...yet it get the job done.

My girlfriend was not happy with me when I booked this hotel, upon reading reviews online that several floors of the hotel were being used as a homeless shelter. I burst out laughing at the absurdity, and was literally doubled over laughing when she called the hotel and asked (as politely as she could muster) whether there were in fact homeless people staying in the building. The clerk answered no, and I convinced her that we should keep the reservation. But sure enough, there were people living there as a shelter. She's still angry about it.

New York Avenue NE Washington DC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Fitness center
  • Business center

Located in Brentwood, Quality Inn & Suites New York Avenue is within 2 miles (3 km) of sights such as Union Market and Gallaudet University. This 147-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and a gym.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

Quality Inn & Suites New York Avenue's 147 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests of Quality Inn & Suites New York Avenue enjoy a gym, free WiFi in public areas, and a meeting room. Self parking is available for USD 12.00 per night. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and express check-in.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking

2 King Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Quality Inn & Suites New York Avenue

Everyone (4) Couples (3) Business (2) Family (3) Other (1)
1
Everyone

This has to be the worst hotel I’ve ever stayed In.

By , from Bronx on Aug 31, 2021

Review comment responded on Sep 1, 2021

Thank you for your feedback. We sincerely apologize that you did not enjoy your stay. We are currently undergoing a complete renovation of the entire hotel. We hope you can give us another opportunity to deliver superior service to you.

2
Family Family with small children

Smell bad I requested room service no one showed for two days

By on Jul 27, 2021

Review comment responded on Jul 28, 2021

Thank you for sharing your feedback with us. We sincerely apologize for the poor service you received, and will be sure to take corrective action to be sure this doesn't happen in the near future. We are currently undergoing a complete renovation of the entire hotel, from all of our guestrooms to all of our public areas. We hope you can give us another opportunity in the near future to deliver a superior experience.

1
Everyone

By on Jul 21, 2021

1
Family with small children Partner Couples

I will never book with this hotel again! It was disgusting. Hookers was in & out police everywhere. They had a man on the floor handcuffed like it was normal. IT WAS SO DIRTY AND SMELLED WORSE! The manager blames it on renovations. The pull out beds are held together with telephone wires and mattress had MOLD. If you have kids and care about your families saftey & Heath DO NOT BOOK AT THIS HOTEL. They ended up charging me the full amount after I paid through Orbitz and had to drive a hour back to the hotel because the phone are down as well, just to take care of it. Thank GOD I booked through Orbitz they re located us within 2hours. I normally don’t complain but this was just UNBELIEVABLE! DEFINITELY NOT A FAMILY HOTEL

By on Jul 7, 2021

Review comment responded on Jul 13, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are currently undergoing a full renovation of the entire hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2
Family Family with small children

Hotel is nothing like the pictures, rooms were dirty and had to be asked to move to a different floor because the room smelled like weed. I do not recommend this hotel.

By on Jul 7, 2021

Review comment responded on Jul 13, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are currently undergoing a full renovation of the entire hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3
Friends Business Business

Staff does not answer the phone when you call the property and try to reach a room. No TV remote in the room. Parking is not free.

By on Jul 7, 2021

Review comment responded on Jul 13, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1
Partner Couples

No the best place to be staying at….

By on Jun 22, 2021

Review comment responded on Jun 28, 2021

Thank you for sharing your feedback. We are disappointed to hear we did not meet your expectations. We hope you can give us another opportunity in the near future to better serve you.

1
Everyone

Stay away from this place

By on Jun 2, 2021

Review comment responded on Jun 4, 2021

Thank you for sharing your rating. We sincerely apologize that we did not meet your expectations. We are currently undergoing a complete renovation of our entire hotel, from all of our guestrooms and bathrooms, to all of our public areas. Everything will be brand new. We hope you can give us another opportunity to deliver superior service to you in the near future.

4

fairly good

Business

Good for the price. Poor location Fair service Shuttle to union station is helpful

By on Mar 26, 2015

3

business trip

Family

The price is good, but the traffic is a problem, no Taxi came, I called Taxi, but no one come, finally I took the private when they passing the hotel.

By on Mar 9, 2015

Quality Inn & Suites New York Avenue

1600 New York Avenue NE, Washington, DC 20002
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