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Recent guest reviews

My over-all two nights stay at the Hyatt Place was comfortable, safe and satisfactory. However, the highlights of my say were, the superb “attentiveness, courtesy and kind generosity” that were extended to my husband and I by the two front desk staff, “Treasure and Tony”. Both, Treasure and Tony were professional at ALL TIMES, very approachable and quick to assist, not forgetting the big smiles on their faces as they greet and attended to each hotel guest

I liked how close it was to the Metro Rail. I didn't like that the pull out couch had a very noticeable stain on the cushion. Why wouldn't you order a new cushion???

Nice hotel

Great Stay.

Good

The charged $45 a night for what they called valet! They had a sign that said $25 but then later said that was only a certain time! They literally had the front desk workers getting ur car so there was a 15 min or more wait every time u needed ur car or wanted to drop of ur keys! Everything else about the property was nice!

Near delicious food. Quick drive to major sites. Friendly staff.

Nice, very clean property. I alerted our staff that the heating unit in our room would not push the heat temp above 73 degrees. Besides a small technical issue I would CERTAINLY stay there again.

THE BATHROOM WAS LITTERED WITH USED TISSUES AND A SOAP BAR WRAPPER WHEN WE ARRIVED. THE HOTEL IS HARD TO FIND FOR UBER & OTHER DRIVERS. NO HANGERS IN THE ROOM. OTHERWISE A COMFY STAY.

Being a Hyatt hotel, I was expecting a much higher standard. The hotel was really nice. But the amenities were sorely lacking. The warm breakfast that it said was very limited. One day was bagels, another day they had mcmuffins... could have gone to mcdonalds down tbe street myself for that. Front desk was rude, and unhelpful. I asked about parking and the lady mumbled something, she didnt have any idea where we could park our rental. I asked about breakfast the first morning and the front desk lady gave me attitude that that was all there was for breakfast. We ended up eating out for breakfast everyday. Wish they wouldnt include the hot breakfast charge for a service thats not really there. As for parking, we found that the lot immediately adjacent to the building allows you to park overnight free of charge. Front desk won't tell you that. Be mindful of the shady transactions happening in that lot though, all the time. Buying and selling... Also, very noisy all day and all night! Super busy area.

No bath towels no breakfast and I paid for breakfast

Only stayed one night before a early train. Hotel was clean and staff was extremely pleasant.

Great Location, close to metro stations. Staff very friendly and worth you money.

Breakfast was very good but dinner options were poor and service very slow.

Excellent service clean room, good service good food

It doesn’t have free parking but at least they offer valet parking although for a price. Other than that, everyhting is excellent.

New York Avenue NE Washington DC

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Capitol Hill within a short walk of Union Market, Hyatt Place Washington DC/US Capitol is within a mile (2 km) of other popular sights such as Walter E. Washington Convention Center. This 200-room, 3-star hotel welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

All 200 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. MP3 docks, refrigerators, and coffee makers are also standard.


Property features

Guests of Hyatt Place Washington DC/US Capitol enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 43.00 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, free newspapers, and a terrace.

Room options

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 6

Room, 2 Queen Beds

2 Queen Beds | Sleeps 6

Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 4

Guest reviews for Hyatt Place Washington DC/US Capitol

Everyone (20) Couples (4) Family (14)
5
Family

My over-all two nights stay at the Hyatt Place was comfortable, safe and satisfactory. However, the highlights of my say were, the superb “attentiveness, courtesy and kind generosity” that were extended to my husband and I by the two front desk staff, “Treasure and Tony”. Both, Treasure and Tony were professional at ALL TIMES, very approachable and quick to assist, not forgetting the big smiles on their faces as they greet and attended to each hotel guest

By on Sep 14, 2021

Review comment responded on Sep 16, 2021

Thank you for your feedback! We are happy you enjoyed your stay and also were happy to have you. We hope to see you again. Best to you,

4
Family

I liked how close it was to the Metro Rail. I didn't like that the pull out couch had a very noticeable stain on the cushion. Why wouldn't you order a new cushion???

By on Jul 27, 2021

Review comment responded on Jul 27, 2021

Thank you for your feedback! We hope that you enjoyed your stay with us despite our shortcomings. We hope to see you again. Always with care,

5
Family Business Business

Nice hotel

By on Jul 21, 2021

Review comment responded on Jul 27, 2021

Thank you for your review!! We are happy you enjoyed your stay with us and we hope to see you again. Best to you,

4
Family with small children

Great Stay.

By on Jun 25, 2021

Review comment responded on Jul 27, 2021

Thank you for your positive feedback! We are happy you enjoyed your stay with us and we hope to see you again. Best to you,

5
Everyone

Good

By on Jun 25, 2021

Review comment responded on Jul 27, 2021

Thank you for your positive feedback! We are happy you enjoyed your stay with us and we hope to see you again. Best to you,

3
Family

The charged $45 a night for what they called valet! They had a sign that said $25 but then later said that was only a certain time! They literally had the front desk workers getting ur car so there was a 15 min or more wait every time u needed ur car or wanted to drop of ur keys! Everything else about the property was nice!

By on May 29, 2021

Review comment responded on Jun 2, 2021

Thank you for your feedback! We appreciate your patience and hope you will forgive us for our short comings through this difficult time. We will work as a team to make sure that we continuously give top notch service so that you have a better experience the next time we meet. Best to you

5
Family Family with small children

Near delicious food. Quick drive to major sites. Friendly staff.

By on Mar 22, 2021

Review comment responded on Mar 23, 2021

Thank you for your feedback about your stay with us. We are happy to hear your stay with us was enjoyable for you and we hope to have you back again in the future.

4
Partner Couples

Nice, very clean property. I alerted our staff that the heating unit in our room would not push the heat temp above 73 degrees. Besides a small technical issue I would CERTAINLY stay there again.

By , from Mississippi on Feb 1, 2021

Review comment responded on Feb 4, 2021

Hi William, Thank you for your feedback. We are so happy that you enjoyed your stay with us. We hope to see you again soon!

3
Family Friends

THE BATHROOM WAS LITTERED WITH USED TISSUES AND A SOAP BAR WRAPPER WHEN WE ARRIVED. THE HOTEL IS HARD TO FIND FOR UBER & OTHER DRIVERS. NO HANGERS IN THE ROOM. OTHERWISE A COMFY STAY.

By , from FORT WAYNE on Oct 29, 2020

Review comment responded on Dec 6, 2020

Hi there! We apologize for the inconvenience. We are confident that upon your next stay with us that everything that all of your concerns will be addressed. We look forward to you staying with us again.

4
Family with small children

Being a Hyatt hotel, I was expecting a much higher standard. The hotel was really nice. But the amenities were sorely lacking. The warm breakfast that it said was very limited. One day was bagels, another day they had mcmuffins... could have gone to mcdonalds down tbe street myself for that. Front desk was rude, and unhelpful. I asked about parking and the lady mumbled something, she didnt have any idea where we could park our rental. I asked about breakfast the first morning and the front desk lady gave me attitude that that was all there was for breakfast. We ended up eating out for breakfast everyday. Wish they wouldnt include the hot breakfast charge for a service thats not really there. As for parking, we found that the lot immediately adjacent to the building allows you to park overnight free of charge. Front desk won't tell you that. Be mindful of the shady transactions happening in that lot though, all the time. Buying and selling... Also, very noisy all day and all night! Super busy area.

By , from Dallas on Oct 2, 2020

Review comment responded on Oct 2, 2020

Dear Ana, I apologize you did not find our team warm and welcoming. I would love to get some clarity on a couple of your concerns, if you could reach out directly to me! danielle.delcambre@hyatt.com

Hyatt Place Washington DC/US Capitol

33 New York Avenue NE, Washington, DC 20002
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