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Recent guest reviews

Easy access to the Mall and the Wharf. Quick and easy to the airport. Safe area.

Great location. Very clean. Starbucks downstairs. Will stay again.

👍👍👍👍👍

The area is convenient to the National Mall, the Wharf, and obviously the Spy Museum.

So close to Washington Mall I would like to have maid service once in a 4 day stay instead all we got was more towels

Excellent Customer service and staff friendliness .

When making our reservation we needed a room with two beds as we’re traveling with our 3 year old nephew. When checking in we were told that they were out of two bed rooms but could upgrade us to one with a king bed. I was assured that there was a couch in the room that the toddler could sleep on. Getting to the room the couch ended up being a chair but short of staying at another hotel it didn’t seem like we had many other room options at the Hilton. It’s a good thing we weren’t traveling as a group of 4 people! Staff was friendly, valet was nice. Location is perfect!

Expensive price. No restaurant, no bar, no water in the room, cold bare floors, construction workers looking in our window. Good thing I brought protein bars or we would have starved. We were planning on staying a second day but we just went home.

I booked this hotel with free valet parking included. I arrive to the hotel and the Valet attendant goes over the daily fees with me. I explained to him that our reservation included free valet and he still kept telling me it wouldn’t be free and that it would $23/day. I went to check-in and confirmed that I did have free valet included. The gentleman at the front desk told me to just let Valet know I had it included in my reservation. Once again, I let the Valet attendant know and he still argued with me. I had him go confirm with the front desk and indeed it was confirmed. An apology was not given. Our bed sheets had some sort of stain which seemed like a drop of old blood. When checking out, another gentleman at the front desk went over the bill for valet parking. I had to give him the same information and had to forward him an email of my reservation. Very frustrating since I had to keep my card on file and knowing their lack of communication, I could’ve been charged even after being The stay was just “ok” in my opinion and wouldn’t go back.

Great staff clean environment and close to all it will be my travel vacation to dc just love it

IT's hiding in the middle of other buildings right next door to the SPy Museum. It made it difficult to find at first but then we used the museum as a landmark walking back. It was an excellent hotel right in the middle of everything. We stayed in DC without a car and never regretted it.

Andrew, Elijah, and another Female front desk agent whose name I don’t recall were very kind and happy. All exemplary people. The location was very convenient, the view was so so.

Property is centrally located, and right in L'Enfant Plaza, so very accessible to a main metro hub, and a few minutes walk to the Mall. L'Enfant Plaza has places to eat, and stores, so very convenient. New changes to the hotel are awesome. Lobby towards the elevator has a great aromatherapy smell, and rooms are modern and sleek. Love the glass bottles to refill with filtered water for the room! Lights go on when you open the closets is a great feature. Wish the view was a little better for 12th floor interior room, since sliding open the curtains was a beautiful view of the construction for the pool, but that too will be better once pool is installed. Great location, nice newly renovated (and mean completely before was not good) Hilton.

Room has very nice upgrades. Large beds. Good location close to the National mall and above a subway station. Friendly staff.

Location was odd but still close to everything. Staff was very helpful.

My only problem was at first it can be a little tough to find coming from the train to L’Enfant Plaza.

L'Enfant Plaza Washington DC

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center
  • Rooftop terrace

Located in Capitol Hill, Hilton Washington DC National Mall The Wharf is adjacent to International Spy Museum and within a 10-minute walk of other popular attractions like The Anthem. This 367-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a rooftop terrace.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

All 367 heated rooms feature refrigerators, free newspapers, and free local calls. Guests can expect free WiFi and wired Internet, along with 65-inch flat-screen TVs and pay movies. Beds sport premium bedding and bathrooms offer designer toiletries. Laptop-compatible safes, desks, and wardrobes or closets are also standard.


Property features

At Hilton Washington DC National Mall The Wharf, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 55 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a business center, and a seasonal outdoor pool.

Room options

Presidential Suite, 1 King Bed, River View

1 King Bed | Sleeps 4

Suite, 1 Bedroom

2 King Beds | Sleeps 5

Suite, 1 Bedroom, Corner

1 King Bed | Sleeps 2

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Guest reviews for Hilton Washington DC National Mall The Wharf

Everyone (6) Couples (5) Family (19)
5
Family

Easy access to the Mall and the Wharf. Quick and easy to the airport. Safe area.

By on Oct 19, 2021

Review comment responded on Oct 19, 2021

Thanks for your feed back.

5
Partner Couples

Great location. Very clean. Starbucks downstairs. Will stay again.

By on Sep 27, 2021

Review comment responded on Sep 28, 2021

Hello Luke!! Thank you so much for sharing your feedback. Please come see us again.

5
Family

👍👍👍👍👍

By on Sep 8, 2021

Review comment responded on Sep 14, 2021

Hello Manuel, Thank you, for sharing your feedback. We are glad to know that you enjoyed your experience. Come and see us again.

5
Family

The area is convenient to the National Mall, the Wharf, and obviously the Spy Museum.

By on Aug 24, 2021

Review comment responded on Aug 27, 2021

Hello Roberto, Thank you, for taking the time to rate your stay. We are glad to know that you enjoyed your experience. Please come see us again.

4
Family

So close to Washington Mall I would like to have maid service once in a 4 day stay instead all we got was more towels

By on Jul 11, 2021

Review comment responded on Jul 11, 2021

Hello, Thank you for sharing your feedback. I am sorry that you did not have service your entire stay. This is not the service we wish to provide to our guest. I have shared your feedback with our housekeeping team.

5
Family

Excellent Customer service and staff friendliness .

By on Jul 5, 2021

Review comment responded on Jul 5, 2021

Hello, Thank you for taking the time to rate our hotel. We are excited that you enjoyed your stay and time at our property. Please come see us again.

2
Family with small children

When making our reservation we needed a room with two beds as we’re traveling with our 3 year old nephew. When checking in we were told that they were out of two bed rooms but could upgrade us to one with a king bed. I was assured that there was a couch in the room that the toddler could sleep on. Getting to the room the couch ended up being a chair but short of staying at another hotel it didn’t seem like we had many other room options at the Hilton. It’s a good thing we weren’t traveling as a group of 4 people! Staff was friendly, valet was nice. Location is perfect!

By on Apr 3, 2021

Review comment responded on Apr 4, 2021

Hello, I would like to extend my sincere apologies that you were not given the room type that you reserved. Unfortunately the hotel was oversold in the room type that you booked. We try our best to honor all reservations. I hope that you were still able to enjoy your experience. My apologies again.

2
Everyone

By on Jan 12, 2021

Review comment responded on Jan 14, 2021

Hello Taylor, Thank you for your feedback. Please let us know what we could have done better. Thank you.

1
Partner Couples Family

Expensive price. No restaurant, no bar, no water in the room, cold bare floors, construction workers looking in our window. Good thing I brought protein bars or we would have starved. We were planning on staying a second day but we just went home.

By on Jan 8, 2021

Review comment responded on Jan 11, 2021

Hello, Thank you, for your feedback. I want to apologize that your stay was not up to the Hilton standards. Unfortunately due to covid-19 we had to adjust the restaurant hours. We do have pick up options available at the bar. We do also offer slippers for our guest rooms. I am really sorry that you did not have a great Hilton experience.

3
Everyone

I booked this hotel with free valet parking included. I arrive to the hotel and the Valet attendant goes over the daily fees with me. I explained to him that our reservation included free valet and he still kept telling me it wouldn’t be free and that it would $23/day. I went to check-in and confirmed that I did have free valet included. The gentleman at the front desk told me to just let Valet know I had it included in my reservation. Once again, I let the Valet attendant know and he still argued with me. I had him go confirm with the front desk and indeed it was confirmed. An apology was not given. Our bed sheets had some sort of stain which seemed like a drop of old blood. When checking out, another gentleman at the front desk went over the bill for valet parking. I had to give him the same information and had to forward him an email of my reservation. Very frustrating since I had to keep my card on file and knowing their lack of communication, I could’ve been charged even after being The stay was just “ok” in my opinion and wouldn’t go back.

By on Dec 29, 2020

Review comment responded on Dec 30, 2020

Hello Anonymous, Thank you, for taking the time to share your feedback. I am truly sorry for the miscommunication and the unpleasant experience you encountered at our property. The valet should have been informed by the front desk, that your parking was included. I will make sure to address this with our team. I checked with housekeeping and I want to assure you that it was not a blood stain on your sheets, unfortunately the sheet was stained by the machine. The sheet still should not have been placed on any bed. I thank you again for sharing your feedback and I will share your feedback with our team. This will help us improve on service. I hope that you will allow us another opportunity to serve you.

Hilton Washington DC National Mall The Wharf

480 L'Enfant Plaza, Washington, DC 20024
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