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Recent guest reviews

Staff was friendly

Restaurant and bar closed early

There was a silent alarm in the middle of the night with light blinking in the room. Many people in the hallway and voices asking asking all to evacuate. I did not want to get out of bed until I got phone call or knock on the door, which never came. I was concerned when desk was unable to explain this at check out. They seemed unaware. We were at Nats ballgame that was suspended from drive bye shooting. So safety concerns in International branded Hilton hotel was alarming.

The front desk staff, the restaurant staff and the housekeeping staff were professional and genuinely courteous.

The toilet did not take waste away, it just swirls around and refills, again and again.

Very practical to stay close to the airport. Clean and standard for one night after late arrival or before flying out DCA. Thin walls. A bit noisy

I enjoyed the proximity to DC and the airport as well as the Metro.

Noisy crowd on weekends. Breakfast buffet was good but not exceptional.

Close to the airport. Shuttle prompt. Parking between flights was a plus. Would stay there again.

Location was great - close to the metro. Downside is the shower was horrible. Not even enough pressure to have the shower turn on. The floor near the heating/cooling unit was wet. We alerted the front desk without a response.

Richmond Hwy Arlington VA

Hotel highlights

  • Close to Fashion Center at Pentagon City
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Crystal City within a mile (2 km) of Fashion Center at Pentagon City, Hilton Crystal City at Washington Reagan National Airport is within 2 miles (3 km) of other popular sights such as Arlington National Cemetery. This 393-room, 3.5-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a free airport shuttle.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with full breakfast, available for a fee.


Rooms

All 393 soundproofed rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect to find 32-inch TVs with pay movies and video-game consoles, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. In-room massages are available, and rooms also include laptop-compatible safes.


Property features

Hilton Crystal City at Washington Reagan National Airport features a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 35.00 per night, or you can take advantage of the free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this family-friendly hotel include a business center, a computer station, and express check-out.

Room options

Executive Room, 1 King Bed, Business Lounge Access

1 King Bed | Sleeps 2

One King Bed, Corner

1 King Bed | Sleeps 4

Two Queen Beds, Accessible

2 Queen Beds | Sleeps 4

One King Bed, Non-Smoking, Accessible

1 King Bed | Sleeps 2

Guest reviews for Hilton Crystal City at Washington Reagan National Airport

Everyone (22) Business (1) Couples (2) Family (5)
4
Everyone

Staff was friendly

By on Aug 16, 2021

Review comment responded on Sep 22, 2021

Hi Juan: Your high scores are appreciated by our Hilton Crystal City team and we invite you to let us know if we can do anything more to enhance your experience the next time you join us. It was a pleasure to serve you and we encourage you to hurry back one day soon. We are delighted that the tireless service of our team members inspired your time with us. Best, Melanie C., DOSM

4
Partner Couples

Restaurant and bar closed early

By on Jul 21, 2021

Review comment responded on Jul 23, 2021

Thank you for choosing our Hilton Crystal City Washington Reagan National Airport! We regret we fell short of delivering the experience you are accustomed to receiving at our hotel and your disappointment with some of our amenities not being available for the regular hours. Everything we do is in your best interest, so we appreciate your patience at this time. Please be assured that all information about our hotel amenities is appropriately published on the website and will make sure to communicate this properly to every guest to avoid any inconveniences. We would love to welcome you back again so we can have an opportunity to provide you with the exceptional stay you deserve. Kind regards, Melanie C., DOSM

5
Family

There was a silent alarm in the middle of the night with light blinking in the room. Many people in the hallway and voices asking asking all to evacuate. I did not want to get out of bed until I got phone call or knock on the door, which never came. I was concerned when desk was unable to explain this at check out. They seemed unaware. We were at Nats ballgame that was suspended from drive bye shooting. So safety concerns in International branded Hilton hotel was alarming.

By on Jul 21, 2021

Review comment responded on Jul 23, 2021

We are genuinely sorry for the experience you had with the lack of communication regarding the alarm. We strive to provide authentic and caring service from each member of our Hilton Crystal City team, and we are grateful for your detailed feedback that helps us improve our services. However, unfortunately, we are unable to control occurrences at events held outside of our property. We do however empathize with you that this would be upsetting. Presently, there are no safety concerns at our property and we invite you to reach out to us by telephone should you wish to speak further on the matter. We wish you safe travels, Melanie C., DOSM

5
Everyone

By on May 8, 2021

5
Everyone

By on Jan 20, 2020

5
Business Business

The front desk staff, the restaurant staff and the housekeeping staff were professional and genuinely courteous.

By on Oct 21, 2019

2
Everyone

The toilet did not take waste away, it just swirls around and refills, again and again.

By on Sep 4, 2019

5
Everyone

By on Aug 18, 2019

4
Family with small children

Very practical to stay close to the airport. Clean and standard for one night after late arrival or before flying out DCA. Thin walls. A bit noisy

By on Jul 27, 2019

5
Everyone

By on May 27, 2019

Hilton Crystal City at Washington Reagan National Airport

2399 Richmond Hwy, Arlington, VA 22202
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