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Recent guest reviews

Ok, so the lobby and bar and nice and clean, the pool is nice as well. The restaurant is only open for breakfast because of Covid so you’re pretty much limited to bar food or pizza that’s a bit costly. The carpets are very dirty in the hallways and the rooms could also use cleaning. The bathroom floor is also dirty…look under the sink if you dare. The hotel has potential and certainly wasn’t the worst, it certainly wasn’t the best either.

The proper cleaning of the property

no sheets or bedding for the pull out, called front desk. they said they would bring up. Well if my 14 year old did not go get them, we would still be waiting for them

When I called to say we would be late because the bridge was closed they didn’t have a reservation for me. Employee was not helpful or kind at all, didn’t even care that I had a confirmation email.

There's No free Breakfast.

Awesome

The staff was very friendly and helpful. My son and I loved the pool.

The carpet and bathroom, dirty.

The hotel overall was good and the staff was nice. But There were some cleanliness issues. The bathtub wasn’t fully cleaned and had hairs from the previous person. Also it took the staff all day to bring us towels and toilet paper that we requested. They took forever! When they finally brought it, they brought more than enough for the rest of the weekend.

The room size was adequate. The main entrance was appealing as was the breakfast area.

I fell into the pool. I did not want to make a big deal about it, however, the next day my foot really starting hurting. I also have pictures of my back that I hit as I slid and hit it on the top concrete step. I told the desk as I was leaving because a child would've hit his/her head where I hit my back. The staff member at the front desk informed me "everyone is falling; the pool is dangerous; we will have to close it" in a not very caring tone. I said I felt bad but if I am not the only one who fell, then there is an issue. She seemed annoyed not concerned about me. A manager (?) came over to me, seemed very nice, took my information and said a supervisor and corporate would be calling me. I have not heard from anyone.

The hotel is currently in the middle of a construction zone and there arent any stores in walking distance. They do have a bar that served pretty good food and a restaurant that serves breakfast there in the hotel. Its 15 minutes from the beach. Our room had some cleanliness issues that took some time to resolve. Overall, our experience was "Meh".

Curtains in our room has dirt. Looks like it’s a blood or something. Windows barely can see through. Back door entrance has scattered glass door. People drinking and partying in the parking lot.

Hotel Elevator was dirty.

The hotel is not clean, and there were towels from previous guest hanging on the shower rod, old and dirty. The floors were not swept and mopped. Had a running toilet that took me 3 calls over hours to get resolved and the air/heat unit was so full of dust I asked the repair person to change filters. Allergies got flared immediately when i entered the room. The repair guy vacuumed the u it and cleaned good because he said his daughter suffers the same way and that unit was a health hazard not being properly cleaned by house keeping. I asked for fresh comforters and house keeping showed up with it not folded BUT balled up like it just was grabbed out the laundry bin. I declined that comforter and contacted mgmt for a sizable refund of my stay, which was granted.

Great stay, about a 20 min trek to the beach. Clean, spacious rooms and super friendly staff.

I love the fast check in I loved the fact the room was clean and warm because it was a cold rainy weekend. Even though the hotel was packed I didn’t hear anyone. Everything was perfect for my wife and I

Beautiful I interior. I would appreciate another trash can in the room

Greenwich Rd Virginia Beach VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Holiday Inn Virginia Beach Norfolk Hotel & Conference Center, an IHG Hotel places you within a 10-minute drive of popular sights such as Norfolk Premium Outlets and Virginia Beach Town Center. This 307-room, 3.5-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.


Dining

Enjoy dining at one of 2 onsite restaurants including Ashley Bistro, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6 AM to 9 AM.


Rooms

Holiday Inn Virginia Beach Norfolk Hotel & Conference Center, an IHG Hotel's 307 air-conditioned rooms provide MP3 docks, microwaves, and refrigerators. Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Coffee makers, free newspapers, and free local calls are also standard.


Property features

Guests of Holiday Inn Virginia Beach Norfolk Hotel & Conference Center, an IHG Hotel enjoy a gym, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.

Room options

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Suite, Accessible, Non Smoking (Mobil Roll Shwr)

1 King Bed | 1 Queen Bed | Sleeps 2

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn Virginia Beach Norfolk Hotel & Conference Center, an IHG Hotel

Everyone (14) Couples (11) Business (6) Family (30) Friends (2) Other (3)
3
Family

Ok, so the lobby and bar and nice and clean, the pool is nice as well. The restaurant is only open for breakfast because of Covid so you’re pretty much limited to bar food or pizza that’s a bit costly. The carpets are very dirty in the hallways and the rooms could also use cleaning. The bathroom floor is also dirty…look under the sink if you dare. The hotel has potential and certainly wasn’t the worst, it certainly wasn’t the best either.

By on Sep 7, 2021

Review comment responded on Sep 20, 2021

Thank you so much for providing such detailed and valuable feedback

5
Family

The proper cleaning of the property

By on Sep 6, 2021

Review comment responded on Sep 20, 2021

Thank you

2
Family

no sheets or bedding for the pull out, called front desk. they said they would bring up. Well if my 14 year old did not go get them, we would still be waiting for them

By on Sep 6, 2021

Review comment responded on Sep 20, 2021

Thank you for taking the time to rate your experience at Holiday Inn Virginia Beach-Norfolk Conference Center and Hotel. We hope that you will give us the opportunity to serve you again in the future.

1
Family

When I called to say we would be late because the bridge was closed they didn’t have a reservation for me. Employee was not helpful or kind at all, didn’t even care that I had a confirmation email.

By on Aug 16, 2021

5
Partner Couples

There's No free Breakfast.

By on Aug 10, 2021

5
Everyone

Awesome

By on Aug 4, 2021

Review comment responded on Aug 7, 2021

Thank You!

4
Family with small children

The staff was very friendly and helpful. My son and I loved the pool.

By on Aug 2, 2021

Review comment responded on Aug 7, 2021

Thank you

3
Family

The carpet and bathroom, dirty.

By on Jul 29, 2021

3
Family

The hotel overall was good and the staff was nice. But There were some cleanliness issues. The bathtub wasn’t fully cleaned and had hairs from the previous person. Also it took the staff all day to bring us towels and toilet paper that we requested. They took forever! When they finally brought it, they brought more than enough for the rest of the weekend.

By on Jul 26, 2021

Review comment responded on Aug 7, 2021

Thank you for your feedback

3
Family

The room size was adequate. The main entrance was appealing as was the breakfast area.

By on Jul 19, 2021

Holiday Inn Virginia Beach Norfolk Hotel & Conference Center, an IHG Hotel

5655 Greenwich Rd, Virginia Beach, VA 23462
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