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Recent guest reviews

We paid for a king size bed but when we came to check in they said everything was sold out and they only had a double size bed available. It was me, my husband and toddler. We had horrible sleep because we were so crammed in the bed. I tried to sleep on the couch which was so uncomfortable. I would have slept on the floor but it was dirty. I would never stay here again. I’m going to request a refund because if I would have know they will change our rooms without permission I would have NEVER stayed here. Maybe since we booked thru a third party like Orbitz we get the last available room versus booking through holiday inn directly. But the problem was we paid for a king and got a double bed. Also the internet didn’t work.

Staff are great. Room and bathroom need fixing/ renovation.

We loved the pool area

The staff was great. They were welcoming and pleasant. However the bathroom was not clean. It had visible urine stains on the toilet seat. Once the staff was made aware, they cleaned it immediately

.

No one ever came to my room to clean or give me towels so I had to find towels and toiletries. Also there are no safes i rooms.

The pool area was pretty cool and very well kept up

Morning staff was friendly and helpful. Toilet ran night and day, it was never addressed by maintenance.

Great customer services. Fast and friendly environment.

No complaints love everything. Customer service at its excellent.

My room was dirty , we didnt have any towels and the toilet barely flushed. When we asked for towels at the front desk, the gentlemen told us they ran out. How can a popular hotel run out of towels?! I also had to pay for my breakfast even though it was included with mh booking.

James was very helpful and so respectful, couldn’t have asked for better customer service.

What stood out the most was the pricing during this area's High Season. When compared to my usual accommodations down the street, this property (which I just discovered) saved me about 40% and offered a sit-down/order-from-a-menu breakfast at their small but ample restaurant.

Beautiful hotel, friendly staff, great breakfast. We loved the restaurant in the morning also

Close location to everything. But the room and hotel was very humid. The bathroom fan did not seem to be working properly, it would take over an hour for the bathroom to dry out after showering and there would be a layer of water all over the bathroom. There was also mold and mold growth on the ceiling. We notified Staffa d sent emails to management, but have not got a reply.

I come here once a month with my grandson. Staff is courteous and helpful. They are pet friendly, which is excellent, however, the room we stayed in this time smelled strongly of dog urine. When I am not traveling with my dog, this is an issue. Otherwise, very happy with location!!

S Federal Hwy Port Saint Lucie FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within a mile (2 km) of St. Lucie Medical Center, Holiday Inn Port St. Lucie, an IHG Hotel is within 2 miles (3 km) of Savannas Preserve State Park. This 3-star hotel welcomes guests with 142 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

This hotel serves as home to a cocktail bar, along with a restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

Holiday Inn Port St. Lucie, an IHG Hotel's 142 rooms are air-conditioned and provide refrigerators, coffee makers, and free local calls. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Holiday Inn Port St. Lucie, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, conference space, and a business center.

Room options

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, 1 Bedroom (Pet Friendly)

1 Queen Bed | Sleeps 4

Guest reviews for Holiday Inn Port St. Lucie, an IHG Hotel

Everyone (19) Couples (2) Business (2) Family (20) Other (2)
1
Family with small children

We paid for a king size bed but when we came to check in they said everything was sold out and they only had a double size bed available. It was me, my husband and toddler. We had horrible sleep because we were so crammed in the bed. I tried to sleep on the couch which was so uncomfortable. I would have slept on the floor but it was dirty. I would never stay here again. I’m going to request a refund because if I would have know they will change our rooms without permission I would have NEVER stayed here. Maybe since we booked thru a third party like Orbitz we get the last available room versus booking through holiday inn directly. But the problem was we paid for a king and got a double bed. Also the internet didn’t work.

By on Sep 5, 2021

Review comment responded on Sep 8, 2021

We are sorry that you did not enjoy your stay with us and encountered these issues. Thank you for sharing your feedback with us.

4
Family

Staff are great. Room and bathroom need fixing/ renovation.

By on Aug 20, 2021

Review comment responded on Sep 8, 2021

Thank you for sharing your feedback with us.

5
Family with small children

We loved the pool area

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Thank you for sharing your experience with us. We are happy to hear that you enjoyed your stay.

3
Family

The staff was great. They were welcoming and pleasant. However the bathroom was not clean. It had visible urine stains on the toilet seat. Once the staff was made aware, they cleaned it immediately

By on May 10, 2021

Review comment responded on May 11, 2021

Thank you for sharing your experience with us. We value your feedback.

4
Everyone

.

By on May 6, 2021

Review comment responded on May 11, 2021

Thank you for sharing your feedback.

3
Family

No one ever came to my room to clean or give me towels so I had to find towels and toiletries. Also there are no safes i rooms.

By on Apr 3, 2021

Review comment responded on Apr 11, 2021

Thank you for sharing your feedback with us. As stated at check in we are not doing daily stayover service. We are sorry that you had to experience this while here with us.

5
Family Family

The pool area was pretty cool and very well kept up

By on Mar 7, 2021

Review comment responded on Mar 23, 2021

Thank you for sharing your feedback with us. We hope to see you again soon.

3
Family Family

Morning staff was friendly and helpful. Toilet ran night and day, it was never addressed by maintenance.

By on Jan 20, 2021

5
Everyone

Great customer services. Fast and friendly environment.

By on Jan 11, 2021

5
Everyone

By on Dec 31, 2020

Holiday Inn Port St. Lucie, an IHG Hotel

10120 S Federal Hwy, Port Saint Lucie, FL 34952
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