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Recent guest reviews

Our room had a defective heating unit that made typhoon like noises all night and we did not sleep at all. I told the desk in the morning and they didn’t seem to care

Great place to stay.

Awesome. The pool is nice and clean and the price isnt too bad at all

Front desk and cleaning staff very friendly and responsible.

Stayed for Hall of Fame Weekend. About 50 minutes from Cooperstown but a very easy drive. Room was spacious and very comfortable. Staff was friendly and helpful

Middle Settlement Road New Hartford NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 1.4 mi (2.3 km) from Sangertown Square, TownePlace Suites by Marriott New Hartford is within a 10-minute drive of Utica College. This 95-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free continental breakfast.


Rooms

The 95 accommodations feature kitchens and space to spread out with sitting areas. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.


Property features

At TownePlace Suites by Marriott New Hartford, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include a 24-hour business center, a meeting room, and express check-in.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Studio, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 Queen Bed | Sleeps 3

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for TownePlace Suites by Marriott New Hartford

Everyone (3) Couples (2) Family (4)
1
Partner Couples

Our room had a defective heating unit that made typhoon like noises all night and we did not sleep at all. I told the desk in the morning and they didn’t seem to care

By on Dec 20, 2021

Review comment responded on Dec 22, 2021

Thank you for taking the time to complete our survey. Your feedback really does help us improve our service for future guests. As service is the only product that we sell, creating rewarding experiences for our guests is our number one priority. We try to make our guests feel like they are in their "home away from home". I am deeply sorry about the issue you experienced with your guestroom. I have made note of the room number associated with your survey and requested our engineering department to look at the problem immediately. If you would like to speak with me directly regarding that problem or another element of your recent stay with us I would welcome a call or email from you!

5
Everyone

Great place to stay.

By on Sep 6, 2021

Review comment responded on Sep 7, 2021

Thank you so much, we look forward to having you again in the future!

5
Family Partner Couples Family

Awesome. The pool is nice and clean and the price isnt too bad at all

By on Mar 26, 2021

Review comment responded on Mar 29, 2021

Thank you for the 5 stars! We hope to see you again!

5
Everyone

By on Jul 6, 2020

Review comment responded on Jul 7, 2020

Anonymous, THANK YOU for the 5 stars. We apologize about the services we were not able to provide, but so happy you still enjoyed your stay.

4
Family Family

Front desk and cleaning staff very friendly and responsible.

By on Sep 30, 2019

Review comment responded on Oct 7, 2019

L, Thank you for the 4 star review. We hope that you enjoyed your stay and that you will stay at TPS again! Thank you for choosing TownePlace.

5

nice hotel convenient location

Everyone

Stayed for Hall of Fame Weekend. About 50 minutes from Cooperstown but a very easy drive. Room was spacious and very comfortable. Staff was friendly and helpful

By , from OH on Aug 6, 2018

Review comment responded on Sep 5, 2018

Thank You Richard for your wonderful review! We hope to see you again!

TownePlace Suites by Marriott New Hartford

4760 Middle Settlement Road, New Hartford, NY 13492
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