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Recent guest reviews

The property it’s self is beautiful. The staff were very friendly and helpful. The main complaint is that we upgraded our room and they front desk did not inform us that they would be doing construction on the room right next to us the entire time. We would be woken up every morning by 8 am to drills and hammering which was not relaxing at all. When we went to complain, they said there was nothing they could do and we should’ve came earlier.

Amazing hotel and staff! The incense and atmosphere is very relaxing. We stayed at the tree house suite! Very cool and unique. If you need a hair dryer, bring your own. Also, if you buy through orbits- breakfast Is not included. I’d recommend booking the hotel through their web site.

This was an ok stay. The service was not good. Right from the start we had no hot water, we were told we had free breakfast but then they said we didn’t because we booked through orbitz and not through them directly. So they basically said not to book through orbitz. The couple that was traveling with us had free breakfast because they booked direct with the hotel. House cleaning wasn’t that great. Most of the help couldn’t speak any English. Will not return to this hotel.

The property is VERY unique and the beach is beyond gorgeous. We did not have a friendly check in, although the gentleman that took us to our room was fantastic. Most of the staff were truly wonderful and the bartenders and servers were also wonderful , just some of the front desk and concierge we're not very nice or helpful. We tried to rent bikes 3 days in a row and all 3 days we were given a different response as to why we could not. On the 3rd day we were told they do not rent bikes anymore due to having issues with the person they get the bikes from. We were told to go their sister property to try and rent them and were told they only rent to guests of their hotel . We plan on going back to Tulum next year but more than likely will not stay here again. We are not a high maintenance couple we just want to enjoy our time and expect honesty and a nice attitude , it was hit or miss here.

This was the most wonderful hotel experience. Nomade is a wonderland ! Around every corner is something not beautiful and magical than I ever could have imagined. Our concierge, Mario, was wonderful. He was always happy and friendly , so helpful always. He had amazing food recommendations when we wanted to eat outside of the hotel and helped us book a private taxi to see the Mayan ruins and the Cenotes. When I was sick, Mario and the entire staff was very helpful with doctor and anything I needed. Arturo makes the best tea I’ve ever tasted ! The entire staff of Nomade is very helpful and friendly. Emilio especially was a great waiter ! The bicycles for complimentary use are also very nice, we enjoyed riding those around to the boutiques and shops. The beach was amazing, read many reviews about seaweed (?) but this was not an issue at all! The hotel cleans the seaweed everyday, multiple times a day . Nothing negative to say about this hotel. Yoga classes were great, great food at la popular and macando, and the entire hotel is SO CLEAN. Thank you Nomade for a wonderful , magical, relaxing vacation!

Great hotel. Only recommendation is that the staff explain how dinner and breakfast works. Often times, we did not know what we were and weren't paying for.

Great yoga classes, breakfast and workshops! Beautiful environment and amazing vibe!

What a cool little find. Nomade is a special place with a relaxed vibe and beautiful surroundings. Great staff. Loved our tent! Definitely an experience not to be missed :)

We stayed in the deluxe tent. It wasn't for us. It was just uncomfy. Next time we will certainly stay in one of the rooms. This hotel would have got perfect scores had we not stayed in the tent and had there been a pool. The staff is great, the beach is gorgeous, the food amazing!

Beautiful amenities, gorgeous beach, amazing room, wonderful food. Service could be improved, food took over 40 minutes etc. But the hotel itself is the BEST in Tulum

I instantly felt relaxed as I arrived to the hotel. It's a one of a kind experience. Tulum is a treasure. There are many options to eat and local places to shop. There is lots of culture and you have the option to bask in the sun or explore. I cannot wait to go back!!!

Carretera Tulum-Boca Paila Km. 10.5 Tulum QROO

Hotel highlights

  • Walking distance to Tulum Beach and Sian Ka'an Biosphere Reserve
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Nomade Tulum places you next to Tulum Beach and a short stroll from other popular sights like Sian Ka'an Biosphere Reserve. This 68-room, 4-star lodge has a full-service spa along with an outdoor pool and free in-room WiFi.


Dining

Enjoy dining at the lodge's 2 onsite restaurants: Macondo specializes in local and international cuisine and serves breakfast, lunch, and dinner; La Popular offers relaxing ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

All of Nomade Tulum's 68 rooms are individually decorated and have an array of amenities, including balconies or patios, iPod docks, and free bottled water. Guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer free toiletries and bathrobes. Ceiling fans and safes are other standard amenities.


Property features

Guests staying at Nomade Tulum enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 440 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this beach lodge include laundry facilities and a garden.

Room options

Deluxe Room, 1 King Bed, Garden View (Tent)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Garden View (Aire)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Garden View (Tierra)

1 King Bed | Sleeps 2

Deluxe Room, 1 Double Bed, Garden View (Treehouse)

1 Double Bed | Sleeps 2

Guest reviews for Nomade Tulum

Everyone (11) Couples (3)
3
Friends

The property it’s self is beautiful. The staff were very friendly and helpful. The main complaint is that we upgraded our room and they front desk did not inform us that they would be doing construction on the room right next to us the entire time. We would be woken up every morning by 8 am to drills and hammering which was not relaxing at all. When we went to complain, they said there was nothing they could do and we should’ve came earlier.

By on Aug 6, 2021

Review comment responded on Aug 23, 2021

Dear, We are really grateful for your comments and recommendations. We constantly work to immerse our guests in true and meaningful experiences. We dedicate our best effort to keep the astonishment flowing and provide you with a vital source of inspiration. We certainly take into account the comments of the staff, so it is a point that we will review. With love, the Nômade Team.

5
Partner Couples Friends

Amazing hotel and staff! The incense and atmosphere is very relaxing. We stayed at the tree house suite! Very cool and unique. If you need a hair dryer, bring your own. Also, if you buy through orbits- breakfast Is not included. I’d recommend booking the hotel through their web site.

By , from Chicago on Dec 2, 2020

Review comment responded on Dec 2, 2020

Dear Donata: We truly appreciate your comments about Nomade Tulum; we hope to continue providing great memories in a near future. Kind regards, Nomade Tulum Management

2
Partner Couples Friends

This was an ok stay. The service was not good. Right from the start we had no hot water, we were told we had free breakfast but then they said we didn’t because we booked through orbitz and not through them directly. So they basically said not to book through orbitz. The couple that was traveling with us had free breakfast because they booked direct with the hotel. House cleaning wasn’t that great. Most of the help couldn’t speak any English. Will not return to this hotel.

By on Mar 10, 2020

Review comment responded on Mar 11, 2020

Dear Korey, Thank you for take time to share your thoughts with us. We feel really bad about this situation, it is true that some of the agencies that we work with, don't have the breakfast included, we have explained this on the first day even when you booked a rate that doesn't have breakfast included we give it to you as a courtesy because we believe in guest satisfaction. We are surprised to received you comments, we will work on the points that you mention. We hope to have you again soon to enjoy this beautiful part of the world. All the best Nomade Tulum

5
Everyone

By on Mar 3, 2020

Review comment responded on Mar 4, 2020

Dear Guest: Thank you very much for taking the time to rate our property, we hope to have you again soon to enjoy this beautiful part of the world. Best Regards, Nomade Tulum Management

4
Partner Couples

The property is VERY unique and the beach is beyond gorgeous. We did not have a friendly check in, although the gentleman that took us to our room was fantastic. Most of the staff were truly wonderful and the bartenders and servers were also wonderful , just some of the front desk and concierge we're not very nice or helpful. We tried to rent bikes 3 days in a row and all 3 days we were given a different response as to why we could not. On the 3rd day we were told they do not rent bikes anymore due to having issues with the person they get the bikes from. We were told to go their sister property to try and rent them and were told they only rent to guests of their hotel . We plan on going back to Tulum next year but more than likely will not stay here again. We are not a high maintenance couple we just want to enjoy our time and expect honesty and a nice attitude , it was hit or miss here.

By , from Philadelphia on Feb 12, 2020

Review comment responded on Feb 12, 2020

Dear Diane, Thank you so much for taking the time to provide such important feedback from your recent stay. We are working on the points that you mention, we hope that you give a chance on a future stay to correct these issues occurred during your stay. Kind regards, Nomade Tulum Management

5
Everyone

By on Jun 29, 2019

Review comment responded on Jun 29, 2019

Dear Guest, Thank you for your evaluation. Bests! CAROLINA MARINI Guest Experience Nômade Tulum | Tulum, Mexico

5
Everyone

By on Jun 11, 2019

Review comment responded on Jun 11, 2019

Dear Guest, Thank you for your evaluation. Bests! CAROLINA MARINI Guest Experience Nômade Tulum | Tulum, Mexico

5
Everyone

This was the most wonderful hotel experience. Nomade is a wonderland ! Around every corner is something not beautiful and magical than I ever could have imagined. Our concierge, Mario, was wonderful. He was always happy and friendly , so helpful always. He had amazing food recommendations when we wanted to eat outside of the hotel and helped us book a private taxi to see the Mayan ruins and the Cenotes. When I was sick, Mario and the entire staff was very helpful with doctor and anything I needed. Arturo makes the best tea I’ve ever tasted ! The entire staff of Nomade is very helpful and friendly. Emilio especially was a great waiter ! The bicycles for complimentary use are also very nice, we enjoyed riding those around to the boutiques and shops. The beach was amazing, read many reviews about seaweed (?) but this was not an issue at all! The hotel cleans the seaweed everyday, multiple times a day . Nothing negative to say about this hotel. Yoga classes were great, great food at la popular and macando, and the entire hotel is SO CLEAN. Thank you Nomade for a wonderful , magical, relaxing vacation!

By on Dec 12, 2018

Review comment responded on Dec 22, 2018

Dear Guest! Thank you very mcuh for this lovely and kind review. We are really happy knowing that you could enjoy the Nómade Experience. We will share this comments with all the staff. We hope to have you back soon! All the best

5
Everyone

Great hotel. Only recommendation is that the staff explain how dinner and breakfast works. Often times, we did not know what we were and weren't paying for.

By on Oct 1, 2018

Review comment responded on Oct 17, 2018

Thank you for your comments will pay attention to your suggestion, I apologize for the inconvenience

5

beautiful!!

Everyone

Great yoga classes, breakfast and workshops! Beautiful environment and amazing vibe!

By , from new jersey on Jul 31, 2018

Review comment responded on Sep 6, 2018

Thank you, Sophia. We are all so glad to read how amazing your experience was. Looking forward to welcome you back soon. Warm regards Carlos Pablos Henríquez General Manager Nomade Tulum Hotel

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