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Recent guest reviews

The staff at this hotel was very accommodating and met whatever requests we had immediately. The location was very good for us as my in-laws live in North York. It's also right on a subway line so it's easy to get downtown. We went to Union Station with our luggage in tow and it was a breeze. The room itself was very nice and modern and the complimentary bottled water is a nice amenity. I wish there were more drawers for clothes (only two small ones) and the closet was pretty small. It also would have been nice to have a folding luggage rack for your suitcase which is pretty standard in most hotel rooms. The bathroom was small, too, but still enough counter space for lots of toiletries. Very nice shower and very nice and comfy bed. All in all, a very pleasant experience.

I loved the way the rooms were appointed. The hotel is connected to an enclosed mall-like area that affords easy access to the subway.

every thing plus location! nice staff, grate breakfast!!

The breakfast was not free. I was shocked and surprised because I'm use to complimentary breakfast. I definitely didn't eat much assuming the food was free, then all the way out we get charged $40+. Should make this more obvious that breakfast is NOT complimentary.

Dirty pool which im sure its a health code vilotaion.

Everything was great at the hotel, except lacking a hot tub.

Room was spotless - with a wonderful view from my high floor! The hotel also offers a fabulous breakfast buffet. Although there is no convenience shop in the lobby, there is plenty of shopping nearby.

I have been staying in this hotel a few times since 2013. The location is excellent especially if you rely on public transportation. They are making an effort to renovate. The condition of the room I am in this time is much than the one last time. I will continue to use their service next time I visit Markham Toronto.

With very little announcement by staff and assistance

Over heated, poor condision! It was my 4 stay over years,this time the worst. Shaby, breakfest very minimal,no choice for no pork eating people.

After a day filled with travel delays, we arrived late and tired at the hotel. We were very rudely greeted by a little blonde lady at the front desk who clearly felt we weren't worth her time. The elevators that took us up to our room on the bajillionth-floor took forever to arrive, and the ride up was even longer. Issues with the room: - filled with only enough towels and toiletries for just 1 person (when the reservation was clearly for 2 adults) - non-adjustable thermostat (kept at a constant 65 F) - a shower setup that flooded the rest of the bathroom once you opened the shower door - fire alarms going off whenever Cleaning staff were okay, though. Save yourself the trouble and book somewhere else.

The exterior of the hotel is a dated 1980's design, but the interior is updated, contemporary and comfortable. The hotel amenities are not robust, but the location with an adjacent interior atrium with restaurants, shops, and interior access to the subway station make it convenient and easy for getting into downtown. The room was quiet and comfortable.

3 Park Home Avenue Toronto ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in North York, Novotel Toronto North York is within a 10-minute drive of popular attractions such as Yorkdale Shopping Centre and Chesswood Arena. This 260-room, 3.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Toronto and also close to Paramount Ice Complex.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

Novotel Toronto North York's 260 rooms provide refrigerators, coffee makers, and laptop-compatible safes. Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

Guests staying at Novotel Toronto North York enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for CAD 21.00 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a library.

Room options

Executive Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Executive Room, 1 King Bed

1 King Bed | Sleeps 3

Superior Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 3

Executive Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Novotel Toronto North York

Everyone (8) Couples (1) Family (5)
4
Partner Couples

The staff at this hotel was very accommodating and met whatever requests we had immediately. The location was very good for us as my in-laws live in North York. It's also right on a subway line so it's easy to get downtown. We went to Union Station with our luggage in tow and it was a breeze. The room itself was very nice and modern and the complimentary bottled water is a nice amenity. I wish there were more drawers for clothes (only two small ones) and the closet was pretty small. It also would have been nice to have a folding luggage rack for your suitcase which is pretty standard in most hotel rooms. The bathroom was small, too, but still enough counter space for lots of toiletries. Very nice shower and very nice and comfy bed. All in all, a very pleasant experience.

By on Sep 12, 2021

Review comment responded on Sep 13, 2021

Dear Kimberly, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

4
Everyone

By on Dec 4, 2019

Review comment responded on Dec 4, 2019

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

5
Business Business

I loved the way the rooms were appointed. The hotel is connected to an enclosed mall-like area that affords easy access to the subway.

By on Nov 20, 2019

Review comment responded on Nov 20, 2019

We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

4
Friends Family

every thing plus location! nice staff, grate breakfast!!

By on Nov 6, 2019

Review comment responded on Nov 7, 2019

Dear guest of Novotel Toronto North York, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

3
Family Family

The breakfast was not free. I was shocked and surprised because I'm use to complimentary breakfast. I definitely didn't eat much assuming the food was free, then all the way out we get charged $40+. Should make this more obvious that breakfast is NOT complimentary.

By on Oct 21, 2019

Review comment responded on Nov 7, 2019

Thank you for taking the time to share your comments concerning the breakfast options at the Novotel Toronto North York. Excellent service is what we strive to be known for; therefore, your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I am not exactly sure how your reservation was booked and details about your room types. However, for next time I would gladly recommend you to book an executive room, which will give you a choice of free breakfast or free parking. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

1
Family

Dirty pool which im sure its a health code vilotaion.

By on Sep 19, 2019

5
Everyone

By on Jun 7, 2019

5
Family

Everything was great at the hotel, except lacking a hot tub.

By on Mar 4, 2019

5

lovely hotel, conveniently located

Everyone

Room was spotless - with a wonderful view from my high floor! The hotel also offers a fabulous breakfast buffet. Although there is no convenience shop in the lobby, there is plenty of shopping nearby.

By on Apr 23, 2018

4
Everyone

I have been staying in this hotel a few times since 2013. The location is excellent especially if you rely on public transportation. They are making an effort to renovate. The condition of the room I am in this time is much than the one last time. I will continue to use their service next time I visit Markham Toronto.

By , from Chicago on Feb 25, 2018

Novotel Toronto North York

3 Park Home Avenue, Toronto, ON M2N6L3
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