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Recent guest reviews

I requested for 2 bottled water and never came

Close proximity to UofT. In the heart of shopping. Helpful staff who enforced masking requirements so felt safe in the lobbies.

This is the best hotel in the Marriott chain. The staff, bar, restaurant and property are five star.

This Marriot was very clean and comfortable. The beds were soft, shower was very modern, room service excellent.

Cleanness, double bed room had additional towel for my kid.

Loved the balcony room. Staff was very courteous and accommodating. Location of the hotel was fantastic.

Like. Need improvement in concierge services. Better knwledge of restaurant offerings and travel options around the city

Like the location— downtown Toronto. Staff is friendly, eager to assist in any way.

I loved the walk-in shower. The hotel is super close to the mall which was convenient for a few forgotten items. It was also close to the Toronto Sign in Nathan Phillips Square. The Hop on Hop off bus tour was around the block. All in all Great Location!!!! And Marriott always has the Netflix TV App!!!!

Great location close to downtown attractions and friendly staff! Only downside was non-availability of microwave in the room.

Great location. Clean room. Ample but expensive self-parking

The mattress in my room was very uncomfortable! My back, side, and stomach have been hurting for the last three days due to the poor condition of the mattress. I’ve had to take pain medication to assist with alleviating the pain.

This is one of the best hotels I have ever stayed at. The staff was very friendly, patient, and helpful. I can not say enough good things about them. The room was very clean and comfortable. Great amenities. Ordered room service twice, and the food was hot when it arrived to the room and was delicious both times--for a fair price as well. Location was very convenient as well. I would definitely stay at this hotel again and would recommend.

This is my new favorite hotel in Toronto area, close to everything, next to the mall, and I love the underground parking, and you don’t have to go out to get in to your car.. staff are very nice..

Service was great.

Great location downtown with proximity to the Eaton's Centre, Nathan Phillips Square, Dundas Square and the theatre district. Lots of restaurant options. Great breakfast. We always enjoy our stay here.

525 Bay St Toronto ON

Hotel highlights

  • Steps from Toronto Eaton Centre and Toronto City Hall
  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Toronto, Marriott Downtown at CF Toronto Eaton Centre is adjacent to Toronto Eaton Centre and within a 10-minute walk of other popular attractions like Ryerson University. This 461-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and a spa tub.


Dining

This hotel serves as home to a cocktail bar, along with a restaurant that specializes in international cuisine. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

The 461 rooms are soundproofed and have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. Guests can expect WiFi, wired Internet, and 50-inch Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Phones, ironing boards, and desks are also available. Housekeeping is available on request.


Property features

Guests staying at Marriott Downtown at CF Toronto Eaton Centre enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for CAD 40 per day. The 24-hour front desk has multilingual staff ready to assist with access to locker space, concierge services, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Room, 2 Double Beds, Non Smoking (Concierge Room, Lounge Access)

2 Double Beds | Sleeps 4

Executive Suite, 1 Bedroom, Non Smoking, Courtyard View

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking, View (Trinity Square View)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (Concierge Room, Lounge Access)

1 King Bed | Sleeps 3

Guest reviews for Marriott Downtown at CF Toronto Eaton Centre

Everyone (8) Couples (2) Family (7)
4
Everyone

I requested for 2 bottled water and never came

By on Nov 8, 2021

Review comment responded on Nov 9, 2021

Good Morning Seth, On behalf of the entire hotel team, I want to thank you for sharing about your positive experience at Marriott Downtown at CF Toronto Eaton Centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon and thank you once again for choosing to stay with us.

5
Family

Close proximity to UofT. In the heart of shopping. Helpful staff who enforced masking requirements so felt safe in the lobbies.

By on Sep 9, 2021

Review comment responded on Sep 10, 2021

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Marriott Downtown at CF Toronto Eaton Centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

5
Everyone

This is the best hotel in the Marriott chain. The staff, bar, restaurant and property are five star.

By on Dec 6, 2019

5
Business Business

This Marriot was very clean and comfortable. The beds were soft, shower was very modern, room service excellent.

By on Oct 24, 2019

5
Family Business Business

Cleanness, double bed room had additional towel for my kid.

By on Sep 20, 2019

5
Partner Couples

Loved the balcony room. Staff was very courteous and accommodating. Location of the hotel was fantastic.

By on Sep 3, 2019

4
Friends

Like. Need improvement in concierge services. Better knwledge of restaurant offerings and travel options around the city

By on Aug 25, 2019

5
Everyone

By on Aug 22, 2019

5
Everyone

By on Aug 12, 2019

5
Family

Like the location— downtown Toronto. Staff is friendly, eager to assist in any way.

By on Aug 9, 2019

Marriott Downtown at CF Toronto Eaton Centre

525 Bay St, Toronto, ON M5G 2L2
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