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Recent guest reviews

The property is really ordinary. We'll located but very expensive for what it is. I have paid less in the same city and same area for much more. The truth is that I stayed there because my booking was last minute but it was really over priced

It felt very homely, and I felt extremely comfortable thanks to the friendliness of the staff.

Our first time there and we were happy to see it met all our expectations. We love HIExpress.

The view of the city from our room was gorgeous. The property location was good too. I think the only thing we didn’t like what was offered for breakfast. All the other holiday Inn Express we’ve stayed in had the delicious gooey cinnamon rolls.

We had a wonderful stay at this property. The staff were exceptional. When I need a cab, they called one. When the printer in the lobby did not print my tickets, they allowed me to use the hotel computer/printer to print them. I asked for an early check in and they were able to accommodate my request. My son forgot his toothbrush, I called the front desk and they promptly brought a complimentary one to our room. We usually were on the go early in the morning and our room was always cleaned by the time we arrived back at the hotel. Extra soaps, shampoos and conditioner were also left for us to use if needed. The A/C was always on in our room, which was a relief after an afternoon of walking around in the hot sun. The hotel was never really far from any of the places we wanted to visit. We did have to take the streetcar to a couple of places but the stop was not far from the hotel. A cute park was right across the street and could be used as a short cut to many locations. We checked out a day early (around 6ish) and we were not charged for parking on that day, a savings of $30.00, so that was great. I would definitely stay at this hotel again if I am ever in the Toronto area.

I really enjoyed my stay here. A really pleasant stay with efficient and attentive staff.

Great downtown location. Great breakfast offering. Very efficient staff in contacting cab companies, very timely. Outstanding experience

Very nice hotel. Short walk to St. Lawrence market which is pretty awesome. Walking distance to many other attractions if you don’t mind walking longer distances. Room was clean and comfortable. Staff was very friendly. No onsite restaurant but they do provide a nice continental breakfast. Many other restaurants nearby. Parking is $30 a day but that is the same or less than all other hotels.

Once you have the elevators done, your hotel will be just about perfect.

This is a nice hotel having their elevators worked on. Unfortunately, that is a major pain. 10 minute waits during rush times was normal. I walked down from 15 twice.

Hotel had elevators so lsow it was painful. If I knew the homeless hung outside the door, sat on the benches for the hotel and had their own ashtray I would have chosen another hotel that was not across from the Salvation Army. I need to read reviews more closely. Staff was wonderful and the room's cleanliness just perfect.

Front desk staff were rude which unfortunately set the tone for our stay.

Smaller rooms was downer. Breakfast, parking and proximity to places to visit was really good.

Nice hotel, kind staff, and great breakfast. The room was very clean and the new beds and linens were comfy. (there was a card stating that fact about the "new") They are working on elevators, so I have previously noted a complaint on-line about them being slow. They are, but they are replacing them and working on them.

Continently located Easy access to public transportation

Met expectations for a moderately priced downtown hotel

Nice place. Reasonable price.not impressed with expedia.

111 Lombard Street Toronto ON

Hotel highlights

  • Walking distance to Queen Street and Toronto Eaton Centre
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Fitness center

Located in Toronto Old Town, Holiday Inn Express Toronto - Downtown, an IHG Hotel is a leisurely stroll from popular sights such as Ryerson University and Hockey Hall of Fame. This 3-star hotel has 195 rooms and welcomes guests with free breakfast, free in-room WiFi, and a gym.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Holiday Inn Express Toronto - Downtown, an IHG Hotel's 195 rooms provide iPod docks, coffee makers, and free local calls. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks. Housekeeping is available on request.


Property features

Renovated in 2017, Holiday Inn Express Toronto - Downtown, an IHG Hotel offers a gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for CAD 30.00 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, Accessible (Roll-In Shower)

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express Toronto - Downtown, an IHG Hotel

Everyone (14) Couples (2) Family (1)
3
Family with small children

The property is really ordinary. We'll located but very expensive for what it is. I have paid less in the same city and same area for much more. The truth is that I stayed there because my booking was last minute but it was really over priced

By on Aug 8, 2021

Review comment responded on Sep 23, 2021

Dear Valued Guest, I have taken note of your feedback concerning our overall pricing and wish to thank you for bringing this to our attention. I will personally share your comments with our Management Team for review.

5
Everyone

It felt very homely, and I felt extremely comfortable thanks to the friendliness of the staff.

By on Nov 14, 2019

Review comment responded on Nov 15, 2019

Hello & thank you very much for your recent stay feedback & ratings!

5
Partner Couples

Our first time there and we were happy to see it met all our expectations. We love HIExpress.

By on Nov 3, 2019

Review comment responded on Nov 3, 2019

Thank you so much for your feedback & ratings!

3
Everyone

By on Sep 16, 2019

Review comment responded on Sep 17, 2019

Thank you for your recent stay ratings!. Please stay with us again. Kind regards, FOM

5
Partner Couples

The view of the city from our room was gorgeous. The property location was good too. I think the only thing we didn’t like what was offered for breakfast. All the other holiday Inn Express we’ve stayed in had the delicious gooey cinnamon rolls.

By on Aug 22, 2019

Review comment responded on Sep 2, 2019

Hello & thank you so much for your feedback with an excellent ratings! Hotel offers a hot breakfast with many healthy food options. You can make it fresh waffles and the omelette, boil eggs. Different flavours of fresh juices. Cinnamon buns are always freshly served on the daily basis. I hope you will visit us again when your travels bring you back to the Toronto Downtown. Kind regards, Saif K.

5
Family

We had a wonderful stay at this property. The staff were exceptional. When I need a cab, they called one. When the printer in the lobby did not print my tickets, they allowed me to use the hotel computer/printer to print them. I asked for an early check in and they were able to accommodate my request. My son forgot his toothbrush, I called the front desk and they promptly brought a complimentary one to our room. We usually were on the go early in the morning and our room was always cleaned by the time we arrived back at the hotel. Extra soaps, shampoos and conditioner were also left for us to use if needed. The A/C was always on in our room, which was a relief after an afternoon of walking around in the hot sun. The hotel was never really far from any of the places we wanted to visit. We did have to take the streetcar to a couple of places but the stop was not far from the hotel. A cute park was right across the street and could be used as a short cut to many locations. We checked out a day early (around 6ish) and we were not charged for parking on that day, a savings of $30.00, so that was great. I would definitely stay at this hotel again if I am ever in the Toronto area.

By on Jul 30, 2019

Review comment responded on Aug 1, 2019

Hello & thank you very much for the feedback and ratings!. Please visit us again. Kind regards, Saif K.

5
Business Business

I really enjoyed my stay here. A really pleasant stay with efficient and attentive staff.

By on Mar 19, 2019

Review comment responded on Mar 20, 2019

Hello & thank you so much for your recent stay feedback. I am glade hotel services satisfied you and meet your expectations. Please visit us again, when your travels bring you back to Downtown Toronto! Kind regards, Saif K.

5
Everyone

Great downtown location. Great breakfast offering. Very efficient staff in contacting cab companies, very timely. Outstanding experience

By on Jan 2, 2019

Review comment responded on Jan 11, 2019

Greetings, Thank you so much for taking the time to complete a review regarding the experiences during your recent stay. We look forward to seeing again when your travel brings you back to the area! Kind regards, Saif K,

4
Everyone

By on Jan 1, 2019

Review comment responded on Jan 11, 2019

Greetings, Thanks a lot for your stay rating. We appreciate your business and look forward to seeing again when your travel brings you back to the area!

4
Everyone

Very nice hotel. Short walk to St. Lawrence market which is pretty awesome. Walking distance to many other attractions if you don’t mind walking longer distances. Room was clean and comfortable. Staff was very friendly. No onsite restaurant but they do provide a nice continental breakfast. Many other restaurants nearby. Parking is $30 a day but that is the same or less than all other hotels.

By , from Green, Ohio on Sep 8, 2018

Holiday Inn Express Toronto - Downtown, an IHG Hotel

111 Lombard Street, Toronto, ON M5C2T9
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