Skip to main content
Beginning of main content

Recent guest reviews

The 40th floor lounge was excellent. The only place in Japan that knows how to make a dirty martini. My travel site made a mistake with my reservation and the staff at Krio was very unhelpful in getting it resolved.

I have stayed at the Keio Plaza about ten times. Convenient location and easy access to Shinjuku Station. Very quiet property with attentive staff. Remarkably, for the first time ever the front desk staff allowed me a late check out with no extra fee. They are usually extremely strict on this, but perhaps the hotel is gradually realizing allowing people an extra hour or two is not a disaster.

Close to Shinjuku station and shopping malls. Lots of restaurants in the neighborhood.

Great location, helpful staff, and a comfortable room!

The staff is very helpful and friendly. The breakfast buffet was excellent, probably the best food that I have had in a long time.

Internet was intermittent. Very frustrating for a high end hotel.

The Keio Plaza Hotel is conveniently located near 2 stations in Shinjuku. The Limo Bus also makes a stop to the hotel for transportation to and from the airport. The hotel is beautiful and the staff is very friendly. There is an area with shops and a variety of restaurants nearby. We brought a toddler on vacation with us. The hotel does not have cribs but they have bed rails which we opted not to use. Each room comes with a smart phone with Google maps. I didn't need to use my wifi hot spot. It is also located directly across from the Metro Gov't Bldg which has an observatory that is free and open to the public. You can see Mt. Fuji on a clear day. I recommend this hotel to anyone visiting Japan.

Location was perfect from the station and street eats... Liked the handy free phone you could use....it made getting around easier and tried many of the recommendations. Would highly recommend this hotel and will return..

2-2-1 Nishi-Shinjuku Tokyo Tokyo-to

Hotel highlights

  • Close to Shinjuku Gyoen National Garden
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Shinjuku within a mile (2 km) of Shinjuku Gyoen National Garden, Keio Plaza Hotel Tokyo is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. This 1455-room, 4.5-star hotel has 11 restaurants along with conveniences like free in-room WiFi and a gym.


Dining

There are ample dining options with 11 onsite restaurants, including スーパーブッフェ グラスコート, which specializes in fusion cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 3 coffee shops/cafés. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

All 1455 soundproofed accommodations feature a separate bedroom. 40-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and free newspapers are also standard.


Property features

At Keio Plaza Hotel Tokyo, guests enjoy karaoke, a gym, and free WiFi in public areas. If you drive, self parking is JPY 1000 per night, or you can take advantage of the airport shuttle (available 24 hours) for JPY 3200 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, a computer station, and laundry facilities.

Room options

Plaza Deluxe Twin Room, Smoking (Main Tower)

2 Twin Beds | Sleeps 3

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

3 Twin Beds | Sleeps 5

Standard Twin, Smoking

2 Twin Beds | Sleeps 3

Standard Double, Smoking

1 Double Bed | Sleeps 3

Guest reviews for Keio Plaza Hotel Tokyo

Everyone (8) Couples (2) Family (1)
1
Partner Couples

The 40th floor lounge was excellent. The only place in Japan that knows how to make a dirty martini. My travel site made a mistake with my reservation and the staff at Krio was very unhelpful in getting it resolved.

By on Jan 7, 2020

5
Everyone

By on Oct 18, 2019

5
Everyone

By on Sep 30, 2019

4
Business Business

I have stayed at the Keio Plaza about ten times. Convenient location and easy access to Shinjuku Station. Very quiet property with attentive staff. Remarkably, for the first time ever the front desk staff allowed me a late check out with no extra fee. They are usually extremely strict on this, but perhaps the hotel is gradually realizing allowing people an extra hour or two is not a disaster.

By on Sep 18, 2019

5
Everyone

By on Sep 15, 2019

5
Everyone

Close to Shinjuku station and shopping malls. Lots of restaurants in the neighborhood.

By on Aug 29, 2019

5
Partner Couples

Great location, helpful staff, and a comfortable room!

By on Jul 12, 2019

5
Family

The staff is very helpful and friendly. The breakfast buffet was excellent, probably the best food that I have had in a long time.

By on Apr 14, 2019

3
Business Business

Internet was intermittent. Very frustrating for a high end hotel.

By on Mar 17, 2019

3
Everyone

By on Mar 16, 2019

url importing http://sso-opn.orbitz.com/Tokyo-Hotels-Keio-Plaza-Hotel-Tokyo.h15215-p2.Hotel-Reviews
There was an error importing /Tokyo-Hotels-Keio-Plaza-Hotel-Tokyo.h15215-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Tokyo-Hotels-Keio-Plaza-Hotel-Tokyo.h15215-p2.Hotel-Reviews

Frequently asked questions