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Recent guest reviews

Over all thr hotel was very clean and restaurant staff extremely friendly. When it says 3pm chk in time its 3pm chk in time not a minute before luckily i was able to work from the lobby.

It felt secluded I loved the fact that it had restaurants attached to right outside the lobby. No need to go anywhere else.

It was close to everywhere we wanted to go and close to the border

This is a very nice clean and new Hotel that is conveniently located near the border. I really enjoyed the facilities and staff. It has a lot of great food and drink options nearby as well.

Good experience. The hotel Was good. A little bit tiny, but overall it looks good.

This property is unique in the fact that it is over what is called the park. It is a fine dining food court but is very affordable. It is some of the top restaurants from around the city that have food stalls at the hotel.

Very convenient and close to the border and the New City Medical Plaza.

It is a little expensive not that many things to do around the hotel doesn’t provide that many amenities !

It’s ok.

The staff is amazing and friendly. They are super helpful. Room service was amazing. I loved my over all experience. Definitely staying here from now on.

Nice hotel , beautiful amenities . Duty shower ! So disappointed

I enjoyed the massage spa onsite! The staff was great, what I thought was odd and uncomfortable was having to walk to the front lobby in my bath robe to pay for the services. I strongly recommend putting a terminal in the spa area or have the service added onto bill. I also liked the beds and bedding are very comfortable, I like that they have black out curtains. I stayed here when the place first opened and granted things are new, but I did expect the same level of cleanliness. There were crumbs on the desk and in the carpet floor and sink area had hair. So yuck on cleanliness. Also The option I selected on orbitz included breakfast but when I checked in it was not included. I don’t think they offer breakfast. Variety on menu is limited, and food is bland, you’re better off saving that money and eating local, I guarantee food will be much better. Last before parking was free and now it’s $5, hold onto your ticket until last day of checkout or you will have to pay for parking again for a lost ticket. Hope this is helpful and the hotel takes it as valid feedback.

I liked the hotel but.. what i didn't like was that you have to pay for daily parking . IT SHOULD BE INCLUDED WITH STAY. Also the rate that was promised was not the same.. it was more.. like $20.00 more.. than what expected to pay.. I don't mind paying.. I just don't like hidden cost or surprises 😕

I like the curtains but had issues with them had to get someone up to fix them

Staff friendliness helpfulness was superb. Very clean and modern.

Everything was wonderful and everyone was very welcoming!! GRACIAS!!

This hotel is beautiful. Even though unfortunately we weren’t able to utilize the amenities because of the coronavirus, the staff was amazing and showed us all the plans they have for the property. We can’t wait to come back when everything is finished and open.

Paseo Centenario 4210, Zona Urbana Rio Tijuana BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Zona Rio within a short walk of Centro Cultural Tijuana, Quartz Hotel & SPA is within a mile (2 km) of other popular sights such as Tijuana Wax Museum. This 153-room, 4.5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Tijuana and also close to Plaza Rio Commercial Center and CREA Sports Field.


Dining

Enjoy a bite to eat at Boka, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

All 153 air-conditioned rooms feature coffee makers, free local calls, and free bottled water. 49-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes and desks are also standard.


Property features

Guests staying at Quartz Hotel & SPA enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 5 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Other amenities at this luxury hotel include a conference center, a terrace, and laundry facilities.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Quartz Hotel & SPA

Everyone (14) Couples (13) Family (9)
5
Friends Business Business

Over all thr hotel was very clean and restaurant staff extremely friendly. When it says 3pm chk in time its 3pm chk in time not a minute before luckily i was able to work from the lobby.

By on Jul 28, 2021

Review comment responded on Sep 13, 2021

Thank you for staying with us!

5
Friends

It felt secluded I loved the fact that it had restaurants attached to right outside the lobby. No need to go anywhere else.

By on Jul 27, 2021

Review comment responded on Sep 2, 2021

. Thank you for staying with us! We appreciate your feedback!

5
Family

It was close to everywhere we wanted to go and close to the border

By on Jul 19, 2021

Review comment responded on Sep 7, 2021

Thank you for your feedback and we hope to have you again.

5
Partner Couples

This is a very nice clean and new Hotel that is conveniently located near the border. I really enjoyed the facilities and staff. It has a lot of great food and drink options nearby as well.

By on Jul 17, 2021

Review comment responded on Sep 7, 2021

Thank you for your detailed and positive feedback, hope to have you again on your next visit.

4
Family

Good experience. The hotel Was good. A little bit tiny, but overall it looks good.

By on Jun 25, 2021

Review comment responded on Jul 1, 2021

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

This property is unique in the fact that it is over what is called the park. It is a fine dining food court but is very affordable. It is some of the top restaurants from around the city that have food stalls at the hotel.

By on Jun 15, 2021

Review comment responded on Jun 15, 2021

Thank you for your comments! We hope to see you again in a near future. Thank you for staying with us! We appreciate your feedback!

5
Everyone

By on Jun 10, 2021

Review comment responded on Jun 22, 2021

Thank you for your comments! We hope to see you again in a near future. Thank you for staying with us! We appreciate your feedback!

5
Family Business Business

Very convenient and close to the border and the New City Medical Plaza.

By on May 23, 2021

Review comment responded on Jun 2, 2021

Your opinion is very important to us. We’ll start looking at ways to improve our service immediately. Kindest Regards

3
Business Business

It is a little expensive not that many things to do around the hotel doesn’t provide that many amenities !

By on May 21, 2021

Review comment responded on Jun 7, 2021

Thank you for your comments! We hope to see you again in a near future. Thank you for staying with us! We appreciate your feedback!

4
Everyone

It’s ok.

By on May 2, 2021

Review comment responded on May 8, 2021

We hope to see you again in a near future. Thank you for staying with us! We appreciate your feedback!

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