Skip to main content
Beginning of main content

Recent guest reviews

Great location friendly staff very clean rooms, rooms very small but comfortable.

It was so close to where I need it to be the staff were very friendly

Good location

ok

The room was a bit small, but very clean. It worked out for me and my family of four since this was like the only Hotel that accepts pets. Very convenient location. There's an Oxxo right next door within walking distance. Also a few casa de cambios around the area and some good Tacos right across the street.

Staff and was nice n clean we enjoy our stay we had breakfast n it was very good!

Service is terrible , no customer service what so ever

The only thing I really like is the ubicación, other than that nothing else, the personal in front desk did not being courteous and the room have a disgusting smell, like drainage smell, in one of the walls it have a water spot, I was not happy at all.

The location is great. The staff were friendly and very useful.

The lobby staff was not professional. I had to wait an hour to check in because the room was not ready. Very indifferent to the customer. Will not stay there.

Blvd Gral Rodolfo Sanchez Tab Tijuana BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Business center

Located in Zona Rio, Ibis Tijuana Zona Rio is a leisurely stroll from popular sights such as Centro Cultural Tijuana and Plaza Rio Commercial Center. This 144-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Ibis Tijuana Zona Rio's 144 rooms are soundproofed and provide free bottled water, safes, and phones. Guests can expect free WiFi and flat-screen TVs. Other standard amenities include hair dryers and desks.


Property features

Guests of Ibis Tijuana Zona Rio enjoy free WiFi in public areas, a business center, and laundry facilities. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry.

Room options

Double Room, 1 Double Bed

1 Double Bed | Sleeps 2

Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Ibis Tijuana Zona Rio

Everyone (13) Couples (8) Family (8)
5
Family Friends

Great location friendly staff very clean rooms, rooms very small but comfortable.

By on Jul 18, 2021

Review comment responded on Jul 19, 2021

Dear Guest we appreciate your feedback about the our service, we hope to have the opportunity to serve you again in the future Sincerely José Enrique Colmenares Alcocer General Manager

5
Friends

It was so close to where I need it to be the staff were very friendly

By on Jul 13, 2021

Review comment responded on Jul 13, 2021

Dear Guest, we really appreciate your feedback about our service, it was a pleasure attend you, we hope to have the opportunity to serve you again in the future Sincerely José Enrique Colmenares Alcocer General Manager

1
Everyone

By on Jul 7, 2021

Review comment responded on Jul 19, 2021

Dear Guest we thank you for your coualificatión abouto our service, we´ll take corrective actions for be better in this details we hope to have the opportunity to serve you again in your next stay in Tijuana Sincerely José Enrique Colmenares Alcocer General Manager

1
Everyone

By on Jun 29, 2021

3
Everyone

By on May 31, 2021

Review comment responded on Jun 12, 2021

Dear Guest, we appreciate you calificatión about our service, we hope to have the opportunity to serve you in the future Sinerelly José Enrique Colmenares Alcocer General Manager

5
Everyone

Good location

By on May 21, 2021

Review comment responded on May 24, 2021

Dear Guest We very much appreciate your comments regarding your stay at the Ibis Tijuana Zona Rio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, José Enrique Colmenares Alcocer General Manager

5
Family

ok

By on May 17, 2021

Review comment responded on May 17, 2021

Dear Guest: Thank You for your calificactión about our service Best regards

4
Everyone

By on Aug 31, 2020

Review comment responded on Aug 31, 2020

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julian Palomo.

5
Family Partner Couples

The room was a bit small, but very clean. It worked out for me and my family of four since this was like the only Hotel that accepts pets. Very convenient location. There's an Oxxo right next door within walking distance. Also a few casa de cambios around the area and some good Tacos right across the street.

By , from Nevada on Jul 25, 2020

Review comment responded on Aug 23, 2020

Dear Daisy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5
Everyone

By on Jun 7, 2020

Review comment responded on Aug 29, 2020

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julian Palomo. Gerente general

url importing http://sso-opn.orbitz.com/Tijuana-Hotels-Ibis-Tijuana-Zona-Rio.h33133827-p2.Hotel-Reviews
There was an error importing /Tijuana-Hotels-Ibis-Tijuana-Zona-Rio.h33133827-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Tijuana-Hotels-Ibis-Tijuana-Zona-Rio.h33133827-p2.Hotel-Reviews

Frequently asked questions