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Recent guest reviews

Staff

Ok

Staff was very courteous & very clean room. No 2nd room available as reserved, but i believe they stiffed us because it was reserved through Orbitz (discount).

The rooms were well appointment. Parking in the underground is narrow.

The staff was extremely courteous, especially Ibrahim... and they all went out of their way to help me for things like early check-in, wifi, breakfast preparation etc. excellent customer service!

Clean place, friendly people. Have been there on multiple occasions, never an issue.

The hotel is very modern and in a great location in the city. Near excellent restaurants and Paseo Chapultepec Shopping Center. The rooms are spacious and very clean. Staff very friendly and attentive to all your needs. Difinitely will come back on my next visit to Tijuana

Bed is not comfortable and wall was falling apart.

Close to good restaurants and easy access to all Tijuana business.

Every time I stay here I am never disappointed . Hotel is always clean and fresh. The staff ho above and beyond their duties. The staff have always communicated with me well for I don’t speak Spanish . This is the only hotel I stay in now when I am in TJ.

Close to shopping and nice area. The breakfast was good.

Well maintained hotel, great location. Staff was very friendly & helpful. Rooms were very clean. Security was great as well. The breakfast was very good & fresh. The only downfall is the noise of the city in the middle of the night otherwise no complaints of the hotel. Would highly recommend.

Nice get away. Cool part of town. Very comfy bed, nice and clean too

Had a problem with checking in orbitz cancelled my reservation then the hotel did not want to deal with it I had to call and then orbitz finally after 45 min for me the room at the rate but when I went to the room i had requested a room with two beds, I had gotten a room with one bed there was four people in the room, the hotel did not want to change my room, so the over all experience was bad

Staff was great and hotel was best we ever stayed at in Tijuana.

Nice property comfortable place food was excellent I recommend we had good time

Blvd. Agua Caliente 10488 Col. Aviación Tijuana BC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hyatt Place Tijuana places you next to Paseo Chapultepec and within a 5-minute walk of CAS Visa USA. This 145-room, 3-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 10:00 AM. This hotel is home to a restaurant and a bar/lounge.


Rooms

All 145 soundproofed rooms feature refrigerators, coffee makers, and free bottled water. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Safes, ironing boards, and desks are other standard amenities.


Property features

At Hyatt Place Tijuana, guests have access to a 24-hour gym, free WiFi in public areas, and 2 meeting rooms. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 2

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 4

Room, 2 Queen Beds (High Floor)

2 Queen Beds | Sleeps 4

Guest reviews for Hyatt Place Tijuana

Everyone (15) Couples (2) Family (3)
4
Everyone

Staff

By on Oct 11, 2021

Review comment responded on Oct 11, 2021

Thank you for taking the time to evaluate us. We hope to see you again soon.

3
Partner Couples Family

Ok

By on Apr 26, 2021

Review comment responded on May 3, 2021

Thank you for giving us your evaluation, we hope to see you again soon.

3
Family

Staff was very courteous & very clean room. No 2nd room available as reserved, but i believe they stiffed us because it was reserved through Orbitz (discount).

By on Feb 15, 2021

Review comment responded on Feb 23, 2021

Thank you for your response, unfortunately we no longer have rooms available due to the occupancy limit required by the government, it has nothing to do with the origin of the reservation. We hope to see you soon.

5
Everyone

By on Jun 7, 2019

Review comment responded on Jun 8, 2019

Thanks for staying with us. We hope to see you again.

5
Friends

The rooms were well appointment. Parking in the underground is narrow.

By on May 6, 2019

Review comment responded on May 6, 2019

Dear Guest, Thank your for staying with us and hope to see you on your next visit at Tijuana

5
Everyone

The staff was extremely courteous, especially Ibrahim... and they all went out of their way to help me for things like early check-in, wifi, breakfast preparation etc. excellent customer service!

By on Apr 24, 2019

Review comment responded on Apr 24, 2019

Thank you for staying with us. We appreciated your feedback and we hope to see you again.

5
Partner Couples Family

Clean place, friendly people. Have been there on multiple occasions, never an issue.

By on Apr 19, 2019

Review comment responded on Apr 19, 2019

Thank you for staying with us. We hope to see you again in your next visit at Tijuana.

4
Everyone

By on Dec 31, 2018

Review comment responded on Jan 2, 2019

Thank you for your feedback. See you on your next stay.

5
Everyone

The hotel is very modern and in a great location in the city. Near excellent restaurants and Paseo Chapultepec Shopping Center. The rooms are spacious and very clean. Staff very friendly and attentive to all your needs. Difinitely will come back on my next visit to Tijuana

By , from San Diego on Nov 7, 2018

Review comment responded on Nov 21, 2018

Thank you for staying with us. We appreciated your comments.

3
Everyone

Bed is not comfortable and wall was falling apart.

By on Sep 19, 2018

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