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Recent guest reviews

When i arrived i went up to change so i could go out well when i was changing i found a big toe nail and i told a guy downstairs and they didn't do anything so i left to go out when i got back i hung out with my friend and when i was getting ready for bed i pulled the sheets and i was surprised to find crap stains but they didn't stink so i slept on the other side where it was clean so i waited till the morning to report it and since i waited i got charged for the sheets and practically blamed for it

Nice modern hotel. Beautiful view of Tijuana city. Good restaurant with very reasonable price. Casino and slot machines are always fun.

I think it is a nice property and I will definitely be back. The only problem I have is I lost $1200 and did not receive any kind of comp. I should of go something, but all good.

The hotel is in a great location of Tijuana. It share a parking lot with many other stores such as dentist, another casino, grocery store, and massage parlor. The 1 an only complaint I have is that I lost $1220 and did not receive a comp in any fashion. I believe if something was implanted for loss incurred of over a grand there would be no reason to even go to Vegas.

Very clean and nice place that was that was standing

The room was clean, confortable bed and the pillows so soft

Everything was really great! Super friendly front desk great restaurant in the lobby and a really nice room. There is a safe in the room and the bed is very comfortable! Only thing I did not like was the showerhead, Everything else was fantastic! I would stay there again, really close to the US border.

There would be several things I would add to the rooms and hotel. I think a portable microwave and refrigerator would be nice. Also, I would add an ice machine on each floor. The maid service was good but sometimes I had to wait until late afternoon to have my room cleaned. The maid service was great the first two days but gradually got worst. The people at the front desk were great and very friendly and two actually remembered me from previous visits.

Didnt stay there and they keep trying to charge my cc

Is like a family, really friendly, I enjoy every single time I arrive here

Great hotel, casino, restaurant with great people and amenities. My favorite place to stay when I’m in town.

Our room wasn’t cleaned even though we left early in the morning, we came back at 5 pm and still wasn’t clean. That same night there was no water for two hours, therefore no toilet no shower, the air conditioning also broke that night.

The hotel and casino staff are very hospitable and the upgraded rooms are perfect for a getaway.

Via Oriente 9211 Tijuana BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Casino

Located in Zona Rio, Hotel Pueblo Amigo Plaza & Casino is within a mile (2 km) of popular sights such as Tijuana Wax Museum and Centro Cultural Tijuana. This 108-room, 3.5-star hotel has conveniences like a casino, free in-room WiFi, and free valet parking. It's connected to a shopping center in central Tijuana and also close to Plaza Rio Commercial Center and Hidalgo Market.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to noon and on weekends from 8:00 AM to 1:00 PM.


Rooms

Hotel Pueblo Amigo Plaza & Casino's 108 rooms are air-conditioned and provide free local calls, free bottled water, and laptop-compatible safes. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Hotel Pueblo Amigo Plaza & Casino enjoy features like a casino, free WiFi in public areas, and a 24-hour business center. Free valet and self parking are available—or if you're not driving, take the free shuttle from the hotel to the airport (available 24 hours). Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include free newspapers and laundry facilities.

Room options

Suite (2 Queen Beds, Executive Floor)

2 Queen Beds | Sleeps 4

Suite Pueblo Amigo

1 King Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Presidential Suite

1 King Bed | Sleeps 2

Guest reviews for Hotel Pueblo Amigo Plaza & Casino

Everyone (20) Couples (3) Family (5)
5
Everyone

By on May 1, 2021

Review comment responded on May 11, 2021

Buenas tardes. Gracias por hospedarse con nosotros, nos da mucho gusto que haya tenido una feliz estancia.

1
Family

When i arrived i went up to change so i could go out well when i was changing i found a big toe nail and i told a guy downstairs and they didn't do anything so i left to go out when i got back i hung out with my friend and when i was getting ready for bed i pulled the sheets and i was surprised to find crap stains but they didn't stink so i slept on the other side where it was clean so i waited till the morning to report it and since i waited i got charged for the sheets and practically blamed for it

By on Feb 28, 2021

Review comment responded on Mar 2, 2021

Thank you for staying at Pueblo Amigo Hotel, we appreciate your feedback and we are sorry about this inconvenience. Sincerely,

5
Business Business

Nice modern hotel. Beautiful view of Tijuana city. Good restaurant with very reasonable price. Casino and slot machines are always fun.

By on Jan 5, 2021

Review comment responded on Jan 6, 2021

Thank you for staying at Pueblo Amigo Hotel, we really appreciate your comments. Sincerely

4
Everyone

By on Dec 27, 2020

Review comment responded on Dec 28, 2020

Good morning. Thank you for your preference. Happy holidays.

4
Everyone

I think it is a nice property and I will definitely be back. The only problem I have is I lost $1200 and did not receive any kind of comp. I should of go something, but all good.

By on Jul 15, 2020

Review comment responded on Jul 15, 2020

Thank you for staying at Pueblo Amigo Hotel. Sincerely

5
Family Partner Couples

The hotel is in a great location of Tijuana. It share a parking lot with many other stores such as dentist, another casino, grocery store, and massage parlor. The 1 an only complaint I have is that I lost $1220 and did not receive a comp in any fashion. I believe if something was implanted for loss incurred of over a grand there would be no reason to even go to Vegas.

By , from LA on Jul 13, 2020

Review comment responded on Jul 14, 2020

Thank you for staying at Pueblo Amigo Hotel. We really appreciate your feedback. Sincerely

5
Family

Very clean and nice place that was that was standing

By on Jun 30, 2020

Review comment responded on Jun 30, 2020

Thank you for staying at Pueblo Amigo Hotel. Looking forward for your next visit. Sincerely

4
Everyone

By on Feb 6, 2020

Review comment responded on Feb 10, 2020

Thank you for staying at Pueblo Amigo. Best regards!

4
Everyone

By on Jan 16, 2020

Review comment responded on Jan 16, 2020

Thank you for staying at Pueblo Amigo. Best regards!

4
Friends

The room was clean, confortable bed and the pillows so soft

By on Oct 14, 2019

Review comment responded on Oct 15, 2019

Thank you for choosing our property to saty we really appreciate your feedback. Best regards!

Hotel Pueblo Amigo Plaza & Casino

Via Oriente 9211, Tijuana, BC 22010
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