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Recent guest reviews

Not satisfied with the service. The towels were old yellow and they don't provide soap everyday.

I liked the compact size with restaurant too. I did not like the noise at night time.

It took an hour to check-in. The first woman at the desk could not check-in did not know how to check-in guests on the computer.

Night manager Davey set me up with a crack addict that took a knife into my room and stole $50 from me. I call the desk at midnight saying i want ice cream. he tells me where it is and i go there and right before we go onto the streets she starts calling may name and says she remembers me - I fall for it and within 15 minutes she's in my room but starts acting weird - then she drops this big steak knife and picks it up. Then she wants me to help her with rent and I'm ok here u go and within 2 minutes she dressed and was gone - said she wanted to smoke outside the room, (we did not have sex or anything). All I can think about is the knife and I am thankful that she's on the other side of the door - i go to bed and at 4 am the phone rings and he tells me I have a friend coming up - I assume its friends that I had let known I was here in town. Now at this point im not thinking with my head - she comes up with a lame excuse but starts take iff her clothes and talking dirty. I had found the knife and had it under the bed so I figured that what the heck lets do this as i had already paid for it. But she wants more money - and Im no I already gave you money - (remember she is pretty hot) at that moment there was a knock on the door and now I'm spooked again. It Was the night manager Davey he wanted me to give him more money for his puta. I' like no way and I slam the door, now she's arguing with her about it and tell her to leave. Davey should not have access to rooms or vaults

The hotel is okay clean need some upgrades good for a short stay

Some what of an oasis in a not so great neighbourhood but Tijuana in general close to the border is a work in progress.

I enjoyed my stay at the Valerio Hotel and I have every time. They always take care of all and any means I may have and are very well the cleaning and acquiring any items I may need so I don't have to leave the hotel property everybody has also been friendly. They also have English speakers so if you don't speak Spanish like I do not then you still will be able to communicate effectively but generally their Lobby is always English speaking

Staff a great!......................................

I like the cleanliness and safety. Dislike some people across the hall can be noisy and rude

I like thw security and friendly staff except Carmen she is a very uptight receptionist never smiles!

Very clean and most staff are great except Carmen the receptionist she is very rude and snobby!

The Property is nice , I felt save at the property ,

Very nice restaurant on site .The bed wasn’t as comfortable as I like but the location is hard to beat

Overall good property and condition. Few things were broken or missing from the room but staff service was great and quick. The in house restaurant took care of our limited diet very well. Very co-operative and loving people. Thank you!

Great proximity to everything. Nice staff and clean rooms!

I have a 2pm check in as confirmed by my email. But i was not allowed to check in untill an hour later i was very disappointed since i had to wait a whole hour.

Calle Art 123 No. 7924 Zona Norte Tijuana BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Tijuana Centro, HOTEL VELARIO is adjacent to Nuestra Senora de Guadalupe Cathedral and within a 5-minute walk of other popular sights like El Popo Market. This 3-star hotel has 57 guestrooms and offers a full-service spa, a 24-hour fitness center, and free in-room WiFi.


Dining

Start each morning with cooked-to-order breakfast, available for a fee from 8:30 AM to 1:00 PM. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/café.


Rooms

All 57 air-conditioned rooms provide free local calls and safes. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Rooms also include free toiletries. Housekeeping is available on request.


Property features

Guests staying at HOTEL VELARIO enjoy access to a full-service spa, a 24-hour fitness center, and free WiFi in public areas. Free valet parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and free newspapers.

Room options

Suite (Jacuzzi)

1 King Bed | Sleeps 2

Double Room

2 Double Beds | Sleeps 4

Family Suite

1 Double Bed and 1 Twin Bunk Bed | Sleeps 4

Standard Room

1 Queen Bed | Sleeps 2

Guest reviews for HOTEL VELARIO

Everyone (44) Couples (4) Family (10)
1
Partner Couples Business Business

Not satisfied with the service. The towels were old yellow and they don't provide soap everyday.

By on Jul 8, 2021

Review comment responded on Jul 8, 2021

Thank you for share your oppinion with us. In case of needing room cleaning or something additional, it is necessary to notify our reception because the privacy of our guests is respected.

4
Partner Couples

I liked the compact size with restaurant too. I did not like the noise at night time.

By on Jul 6, 2021

Review comment responded on Jul 6, 2021

Thank you for staying with us ,the opinion of our guests is very important. We appreciate your comments.

4
Everyone

By on Jun 1, 2021

Review comment responded on Jun 11, 2021

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

2
Friends

It took an hour to check-in. The first woman at the desk could not check-in did not know how to check-in guests on the computer.

By on May 30, 2021

Review comment responded on May 31, 2021

Dear guest, We take this opportunity to thank you for your preference and remind you our check in time s from 3:00 p.m. Regards

1
Everyone

Night manager Davey set me up with a crack addict that took a knife into my room and stole $50 from me. I call the desk at midnight saying i want ice cream. he tells me where it is and i go there and right before we go onto the streets she starts calling may name and says she remembers me - I fall for it and within 15 minutes she's in my room but starts acting weird - then she drops this big steak knife and picks it up. Then she wants me to help her with rent and I'm ok here u go and within 2 minutes she dressed and was gone - said she wanted to smoke outside the room, (we did not have sex or anything). All I can think about is the knife and I am thankful that she's on the other side of the door - i go to bed and at 4 am the phone rings and he tells me I have a friend coming up - I assume its friends that I had let known I was here in town. Now at this point im not thinking with my head - she comes up with a lame excuse but starts take iff her clothes and talking dirty. I had found the knife and had it under the bed so I figured that what the heck lets do this as i had already paid for it. But she wants more money - and Im no I already gave you money - (remember she is pretty hot) at that moment there was a knock on the door and now I'm spooked again. It Was the night manager Davey he wanted me to give him more money for his puta. I' like no way and I slam the door, now she's arguing with her about it and tell her to leave. Davey should not have access to rooms or vaults

By on May 25, 2021

3
Business Business

The hotel is okay clean need some upgrades good for a short stay

By on Apr 8, 2021

Review comment responded on Apr 8, 2021

Thank you for staying with us! Your opinion is very important to us.

4
Business Business

Some what of an oasis in a not so great neighbourhood but Tijuana in general close to the border is a work in progress.

By on Apr 1, 2021

Review comment responded on Apr 1, 2021

Thank you for staying with us! Your opinion is very important to us.

5
Everyone

I enjoyed my stay at the Valerio Hotel and I have every time. They always take care of all and any means I may have and are very well the cleaning and acquiring any items I may need so I don't have to leave the hotel property everybody has also been friendly. They also have English speakers so if you don't speak Spanish like I do not then you still will be able to communicate effectively but generally their Lobby is always English speaking

By on Feb 25, 2021

Review comment responded on Feb 25, 2021

Dear guest, thank you very much for sharing your positive review with us. We are delighted to know you have enjoyed your stay. Looking forward to welcome you again in the near future. Regards.

5
Everyone

By on Jul 1, 2020

Review comment responded on Jul 2, 2020

Dear guest, thank you for your preference and for sharing your opinion with us. We hope to see you soon!

5
Friends

Staff a great!......................................

By on Jun 13, 2020

Review comment responded on Jun 15, 2020

Thank you very much for your preference, it was a pleasure to host you.!

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