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Recent guest reviews

5 minutes from the airport, very convenient for late arrival and/or early flights

I like the fact the staff acted quickly once i requested a clean room. The original room given had filthy bedding, food and drink stickiness on the table and countertops

The room was clean and comfortable. The restaurant was fantastic. If you ever get a chance you need to try the chicken tacos there. The staff was very friendly and took care of everything we needed. I appreciate the service. The only issue i had was the plumbing needs work as it seems old.

It was a bit pricey for what I received. The shower head didn't work properly, they don't use garbage bags in their trash cans, and everything seemed a bit dated including the plumbing. The restaurant was good along with the friendly staff that waited on us there however the girl at the front desk was not as friendly. Erika could definitely take a lesson from Mr Chavez who went out of his way to accommodate us and I thank him for his assistance.

Cuando llegamos no tenían el cuarto listo tuvimos que esperar como hora y media para que nos dieran el cuarto y el burrito de planchar estaba quebrado y lo reportamos y no mandaron uno que sirviera.

Nice clean safe hotel. Highly recommend

I didn’t like that the was open until 6:00 pm. Maybe management should consider changing the closing hours of the pool.

Fiesta inn reservo una Habitación para mi y otra persona

It’s a good hotel for an airport layover but is dated. The breakfast was great

This hotel was great. Super easy checkin, they don't require a credit card for incidentals, super nice staff and wonderful room. It's in a nice, safe area of TJ. Close enough to everything. Everything was perfect. Would definitely stay again.

Shower was not working properly, the water flowed ok on the lower outlets but not on the shower

Good location, close to the border and work office.

I received prompt attention from the staff. I was probably in line for a minute when the staff called me up to the desk. Despite the official check-in time being much later, he went ahead an provided a room for me. YMMV, but if a room is available then they do not have issues with allowing early check-in. Both of the waiters who attended to room service performed their tasks in a professional manner. The food isn't anything to get excited about. Both me and my friend, got a good nights sleep even though its fairly close to the airport. Since I drove, I used their parking lot which was lighted and enclosed by four walls with a road leading to/from the entrance to the hotel. Close to Garita de Otay. There were a few things I noticed...not huge deal breakers. 1.) I had to call three times to order dinner. The phone rang and rang until I either gave up or the call was disconnected. 2.) I told them I was going to pay using my credit card, but somehow they never told the room service staff member to bring the terminal up so he had to carry a heavy tray with my food and return again to bring the terminal up. I may consider returning to this hotel if I need to use the airport.

Love it, good price and a nice hotel excellent service but under everything staff

They take your reservation and is sold to others guest for a higher price. Do not reserve you will end up sleeping in your vehicle, front desk manager cares more about selling rooms at a higher price than orbits customers.is a practice they use to make some extra money. Please investigate, we confirm our state prior to arriving. USA GUESTS BE AWARE.of this practices

When i first booked it it said free breakfast buffet but when i receive the confirmation it didnt say anything so i had to pay extra. Queen beds are small. But hey its one of the most affordables i guess you get what u pay

Rampa Aeropuerto 16000 Col Ot Tijuana BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Fiesta Inn Tijuana Otay places you within a 15-minute stroll of popular sights such as Autonomous University of Baja California Tijuana and U.S. Consulate General Tijuana. This 142-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All of Fiesta Inn Tijuana Otay's 142 air-conditioned rooms provide coffee makers, free bottled water, and ironing boards. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs and hair dryers. Desks are also included.


Property features

Guests of Fiesta Inn Tijuana Otay have access to an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Single Room (Plus)

1 King Bed | Sleeps 4

Room (Plus)

2 Double Beds | Sleeps 4

Standard Double Room

2 Double Beds | Sleeps 4

Standard Room

1 King Bed | Sleeps 4

Guest reviews for Fiesta Inn Tijuana Otay

Everyone (16) Couples (6) Family (7)
5
Family

5 minutes from the airport, very convenient for late arrival and/or early flights

By on Sep 15, 2021

2
Partner Couples

I like the fact the staff acted quickly once i requested a clean room. The original room given had filthy bedding, food and drink stickiness on the table and countertops

By on Aug 4, 2021

4
Partner Couples

The room was clean and comfortable. The restaurant was fantastic. If you ever get a chance you need to try the chicken tacos there. The staff was very friendly and took care of everything we needed. I appreciate the service. The only issue i had was the plumbing needs work as it seems old.

By on Jul 27, 2021

Review comment responded on Jul 29, 2021

Muchas gracias por tu valiosa reseña. Esperamos que muy pronto nos visites nuevamente. Saludos!

3
Partner Couples

It was a bit pricey for what I received. The shower head didn't work properly, they don't use garbage bags in their trash cans, and everything seemed a bit dated including the plumbing. The restaurant was good along with the friendly staff that waited on us there however the girl at the front desk was not as friendly. Erika could definitely take a lesson from Mr Chavez who went out of his way to accommodate us and I thank him for his assistance.

By on Jul 16, 2021

Review comment responded on Jul 17, 2021

Nos encontramos muy apenados con Usted en fallarle en nuestro servicio, le ruego acepte nuestras disculpas. Estaremos trabajando en los puntos que nos menciona de forma inmediata, agradecemos mucho la retroalimentación. Estamos a sus órdenes esperando nos de la oportunidad de ofrecerle nuestros servicios en su próxima visita a Tijuana.

3
Everyone

Cuando llegamos no tenían el cuarto listo tuvimos que esperar como hora y media para que nos dieran el cuarto y el burrito de planchar estaba quebrado y lo reportamos y no mandaron uno que sirviera.

By on Jul 2, 2021

Review comment responded on Jul 5, 2021

Muchas gracias por regalarnos su valiosa reseña. Espero que muy pronto nos de la oportunidad de atenderle nuevamente. Saludos!

5
Partner Couples

Nice clean safe hotel. Highly recommend

By on Apr 17, 2021

Review comment responded on Apr 22, 2021

Muchas gracias por visitarnos. Sus comentarios son muy valiosos para nosotros. Espero que muy pronto nos de la oportunidad de atenderle nuevamente. Saludos!

5
Partner Couples

I didn’t like that the was open until 6:00 pm. Maybe management should consider changing the closing hours of the pool.

By on Apr 12, 2021

Review comment responded on Apr 22, 2021

Muchas gracias por visitarnos. Sus comentarios son muy valiosos para nosotros. Espero que muy pronto nos de la oportunidad de atenderle nuevamente. Saludos!

1
Family Family

Fiesta inn reservo una Habitación para mi y otra persona

By on Apr 7, 2021

Review comment responded on Apr 22, 2021

Muchas gracias por visitarnos. Sus comentarios son muy valiosos para nosotros. Espero que muy pronto nos de la oportunidad de atenderle nuevamente. Saludos!

4
Business Business

It’s a good hotel for an airport layover but is dated. The breakfast was great

By , from Guatape on Aug 18, 2020

Review comment responded on Aug 18, 2020

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

5
Partner Couples Family

This hotel was great. Super easy checkin, they don't require a credit card for incidentals, super nice staff and wonderful room. It's in a nice, safe area of TJ. Close enough to everything. Everything was perfect. Would definitely stay again.

By on Feb 22, 2020

Review comment responded on Feb 24, 2020

Thank you for you preference! Regards

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