Skip to main content
Beginning of main content

Recent guest reviews

Old room, bad A/C, broken shower head and the food doesnt taste fresh

I am very unhappy about my stay at the Crown Plaza in Tel Avit.. I could not believe that such a big change like crown plaza will put their name in a horrendous property. Old Bldg., runed down, ugly, room terribly decorated. I will guess this property has at least 30 years without any updates.. Bed-board very old, lamination floor very disgusted and old, bathroom with horrible ceramic.. I will never recommend this hotel and you should not advertise this hotel either. In general is the most ugly place I have stayed in a long time.

Try to avoid staying here until the renovations have been completed. Windows are covered stucco and dirt from the outside and have to keep curtains closed for privacy as there are worked outside. Balconies are locked and off limits. Banging/drilling starts at around 8am and continues until mid-day. Overall, this hotel is inferior (older, worse facilities) compared to the surrounding beach hotels.

Rooms are very dirty construction work in bcony a lot of nose pool doing construction work you can not release

Some rooms have adjoining doors which are not sound proof. On Ocean which is great location.

I had a good time. Breakfast was good. Beach view nice pool. Loved playing volleyball on the beach.

I reserved 2 rooms on the Crown Floor thinking the rooms would be much nicer than their normal rooms. Well there was much left to be desired. We stayed there 4 nights and from the first time we stepped on the our floor the smell of cigarette smoke was every where. We complained to the front desk but no action was taken. This was every day. Finally they decided to give me one night credit which i never received. Sorry but i cannot recommend this hotel to anyone.

The staff was very courteous! They go out of their way to make guests feel welcome and very comfortable. We enjoyed the pool, the meals and the location.

The staff is polite, helpful and just the best! The food was delicious. We had a perfect Shabbat dinner. It was the first time I could light Shabbat candles without having to bring my own. Location is perfect. We were near everything.

This was our first visit. We had a wonderful experience. Our room was excellent; we had a great view of the harbor and beach from our balcony. The breakfast was good Israeli with pancakes and waffles thrown in. Excellent serving/cleaning at breakfast. Three special points: when I couldn't log in on WiFi to print boarding passes, they allowed me to go to the business room to do so. Natalia at front desk deserves special recognition for service. They made taxi reservations for us; there is a shuttle, but it doesn't start until 10 a.m. Highly recommend.

We stayed at this hotel twice during the same trip to Israel - the first and last nights of our stay. This review is about the second stay.. where we were in the not yet updated room.. where the bed was very uncomfortable, and where the air conditioner ran all night and never got the room at all cool.... the stay during which we didn't sleep!

I was very upset from the day we checked in. We reserved 2 rooms on the Crown Floor and to my dismay they were very substandard I would hate to know what a standard room looks like. Both rooms were small. dirty carpets, clogged bath, minimal lighting in the bathroom. We basically had use of one bathroom during our stay. Also, this is supposed to be a non-smoking hotel, well on the Crown Floor everyone was smoking and the hotel did nothing about it.

I just stayed there twice recently. These are five hotels on Hayarkon Street on the Beach, the Carlton, Herrods, Crowne Plaza, Sheraton, Renaissance. I have stayed in all of them. In general rooms and food are all the same except others are higher priced than Crowne Plaza, have fancier lobbies, do not have indoor/outdoor swimming pool, and are much LESS friendly. I would especially mention Eyal, Rami and Maya at the front desk for helpfulness and extra-service to guests.

The hotel was located right on the beach where you could walk down eat, play, or relax. The staff were very friendly and accommodating. Unfortunately some of the amenities close early for Shabbat on Friday and Saturday but that's to be expected. Overall great value for the price.

We decided to book the hotel for our first visit to the Holy Land. Staff was helpful, friendly. The room and housekeeping was 10/10 and the location is neat.

We booked the hotel mainly because it was close to the beach, the whe stay was a great experience, food was excellent, the room was great and hotel personnel was more than helpful and great. We would love to go back!!!

Stayed our last night after three weeks in hostels. Was a great treat.

We picked the hotel because we stayed there before and for its pool. The pool was broken 3 of our 7 days and we were offered no compensation or offsetting benefit and were harassed about returning the pool towels. The first room we were assiugned was old with stained and torn carpets, frayed linens and peeling paint. After complaining we got a musty but renovated room which was adequate thoiugh the key cards didn't stay magnetized and had to be redone daily. The staff was downright hostile refusing requests for help, ice, and extra towels. The concierge was useless. He didn't know about well known hot spots and restaurants and when we asked for driving directions, we were told that nobody in tel aviv knows anything about driving in jerusalem. The Crown Plaza is a 100% example of what NOT to be as a hotel.

145 HaYarkon Street Tel Aviv

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Tel Aviv Promenade, Crowne Plaza Tel Aviv Beach, an IHG Hotel is adjacent to Gordon Beach and within a 5-minute walk of Tel Aviv Marina. This 246-room hotel welcomes guests with conveniences like 3 restaurants, a full-service spa, and an outdoor pool.


Dining

There are multiple options for onsite dining with 3 restaurants, including "Louis" Mediterranean, which specializes in Mediterranean cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Crowne Plaza Tel Aviv Beach, an IHG Hotel's 246 soundproofed rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Safes and ironing boards are other standard amenities.


Property features

Guests of Crowne Plaza Tel Aviv Beach, an IHG Hotel enjoy a full-service spa, an outdoor pool, and a health club. Parking is ILS 300 per night (ILS 150 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for ILS 500 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this beach hotel include a spa tub, free WiFi in public areas, and conference space.

Room options

Presidential Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Executive Room, Non Smoking (2BD)

2 Twin Beds | Sleeps 2

Deluxe Room, 1 King Bed, Sea View

1 King Bed | Sleeps 3

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Tel Aviv Beach, an IHG Hotel

Everyone (6) Couples (6) Business (1) Family (4) Other (1)
1
Everyone

Old room, bad A/C, broken shower head and the food doesnt taste fresh

By , from New York on Aug 17, 2018

Review comment responded on Aug 20, 2018

Dear Ms./Mr. E, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Please, rest assured that these issues are being currently looked into. We value your comments and welcome the opportunity to serve you again. Sincerely yours, Ivo Jacome Guest Services Manager

1
Everyone

I am very unhappy about my stay at the Crown Plaza in Tel Avit.. I could not believe that such a big change like crown plaza will put their name in a horrendous property. Old Bldg., runed down, ugly, room terribly decorated. I will guess this property has at least 30 years without any updates.. Bed-board very old, lamination floor very disgusted and old, bathroom with horrible ceramic.. I will never recommend this hotel and you should not advertise this hotel either. In general is the most ugly place I have stayed in a long time.

By on Aug 14, 2018

Review comment responded on Aug 16, 2018

Dear Mr. Anonymous, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review of our hotel, and for taking the time to express your thoughts and concerns. We are very disappointed to hear about your experience on your recent stay, and truly value the negative comments as this gives us the opportunity of improving what we can offer to enhance your stay. We want to assure you Crowne Plaza Hotels are very proud of its level of service, cleanliness and quality of its product and we are not different at Crowne Plaza Tel Aviv Beach. Most importantly, we’d like to apologize for the misunderstandings you experienced at our hotel and assure you we will address these points. We are confident when you return you will see the improvements made. We take very seriously the confidence our guests place in us and work diligently to rectify any unsatisfactory experiences. We would love the opportunity to regain your confidence in the Crowne Plaza Tel Aviv Beach soon. Sincerely yours, Lee Ben-Moshe Guest Relations Manager

2

dated and undergoing renovations

Everyone

Try to avoid staying here until the renovations have been completed. Windows are covered stucco and dirt from the outside and have to keep curtains closed for privacy as there are worked outside. Balconies are locked and off limits. Banging/drilling starts at around 8am and continues until mid-day. Overall, this hotel is inferior (older, worse facilities) compared to the surrounding beach hotels.

By on Jul 7, 2018

Review comment responded on Jul 15, 2018

Dear Guests, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review of our hotel, and for taking the time to express your thoughts and concerns. We truly value your feedback. We understand and apologize for the inconvenience caused by the renovation. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely yours, Ivo Jacome Guest Services Manager

2
Everyone

Rooms are very dirty construction work in bcony a lot of nose pool doing construction work you can not release

By on May 27, 2018

Review comment responded on Jun 10, 2018

Dear Mr. Anonymous, Thank you very much for taking the time to express your thoughts and concerns. We understand and apologize for the inconvenience caused by the renovation. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. The renovation is duly publicized in the hotel's website. Therefore, every guest should be well aware of it when booking. Sincerely yours, Lee Ben-Moshe Guest Relations Manager

3

old hotel being renovated. staff was excellent

Everyone

Some rooms have adjoining doors which are not sound proof. On Ocean which is great location.

By on May 4, 2018

Review comment responded on May 6, 2018

Dear Mr.Anonymous Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach, for your review and for being so detailed in the good, and the opportunities to improve. Whilst we are pleased with the good comments, we truly value the critical comments as this gives us the opportunity of improving what we can offer to enhance your stay. We will address these issues and we are confident when you return you will see the improvements made. Thank you again for your review. Sincerely yours, Lee Ben-Moshe Guest Relations Manager

5

nice hotel close to the beach. great for volleybal

Everyone

I had a good time. Breakfast was good. Beach view nice pool. Loved playing volleyball on the beach.

By , from new york on Jul 8, 2017

Review comment responded on Jul 22, 2017

Dear Mr. Mike, Thank you very much for your recent stay at the Crowne Plaza Tel Aviv Beach. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely yours, Ivo Jacome Guest Services Manager

1

everyday was smokie

Family

I reserved 2 rooms on the Crown Floor thinking the rooms would be much nicer than their normal rooms. Well there was much left to be desired. We stayed there 4 nights and from the first time we stepped on the our floor the smell of cigarette smoke was every where. We complained to the front desk but no action was taken. This was every day. Finally they decided to give me one night credit which i never received. Sorry but i cannot recommend this hotel to anyone.

By on Mar 4, 2015

4

wonderful experience!

Couples

The staff was very courteous! They go out of their way to make guests feel welcome and very comfortable. We enjoyed the pool, the meals and the location.

By on Aug 15, 2014

5

excellent & we are returning!

Couples

The staff is polite, helpful and just the best! The food was delicious. We had a perfect Shabbat dinner. It was the first time I could light Shabbat candles without having to bring my own. Location is perfect. We were near everything.

By on Aug 9, 2014

5

great beachfront experience

Couples

This was our first visit. We had a wonderful experience. Our room was excellent; we had a great view of the harbor and beach from our balcony. The breakfast was good Israeli with pancakes and waffles thrown in. Excellent serving/cleaning at breakfast. Three special points: when I couldn't log in on WiFi to print boarding passes, they allowed me to go to the business room to do so. Natalia at front desk deserves special recognition for service. They made taxi reservations for us; there is a shuttle, but it doesn't start until 10 a.m. Highly recommend.

By on Jun 20, 2014

Crowne Plaza Tel Aviv Beach, an IHG Hotel

145 HaYarkon Street, Tel Aviv, 6345313
url importing http://sso-opn.orbitz.com/Tel-Aviv-Hotels-Crowne-Plaza-Tel-Aviv-Beach,-an-IHG-Hotel.h22054-p2.Hotel-Reviews
There was an error importing /Tel-Aviv-Hotels-Crowne-Plaza-Tel-Aviv-Beach,-an-IHG-Hotel.h22054-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Tel-Aviv-Hotels-Crowne-Plaza-Tel-Aviv-Beach,-an-IHG-Hotel.h22054-p2.Hotel-Reviews

Frequently asked questions