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Recent guest reviews

Where do I begin the pictures on the website are deceiving!! We are a family of 5 and planned a last minute trip to go to Aquatopia Water Park so we needed to stay close to waterpark. Just the trip in the elevator was a little scary. My kids laughed that we would get stuck. Upon exit off elevator we walk to our room, the smell, straight off the elevator. Cannot describe it..maybe "old lady with cats smell?" We all still walk to our designated room. Very small and the smell. Smells musty for sure. Tired we all were and the hotel has a restaurant we Call the restaurant 5x no answer. Proceed to dial 'O' and the kind lady at the desk says they are busy and the restaurant will call me back. 30 minutes. No call back. While waiting in room for call back we are exploring...everything is sticky!!! Crumbs in the telephone receiver!! Bathroom corners disgusting! I was done our family was not staying here!! We grabbed our belongings and drove back home that night!! Don't do it! If you don't mind the conditions then by all means go. I ended up paying full price but we did not stay unfortunately.

Close to the mountain. Limited food options. Other rooms were loud.

We have to say, all things considered, this place just rocks! I mean, right at the foot of a super kid-friendly slope where massively cover-up (for months and months) NYC kids could frolic and ski all day long (one of them, her 1st time ever!), Chateau really could not have been more perfect. Hospitable and helpful staff, and convenient meals that we could bring to our rooms. Yes, a bummer: no pool, no jacuzzi, dining in. And, know what: Bravo! Bravo for following guidelines and keeping our family safe and care for. We'll be back!

The location is awesome. The mountain is right behind the hotel. I didn’t like that the hotel needs to be updated. The furniture is old looking and the hallways are dark. There is a “closed up” smell in the rooms.

Toilet over flowed and they cleaned it up with our towels for the shower. Someone on our floor was smoking in their room. You could smell it in the hallway.

Nice views if you get that side of the building. Close to attractions.

The best thing about the hotel is it’s location.... great view of the hill from the hill-side rooms. Unfortunately, the rooms were dated, not very clean and had broken furniture. The gym equipment did not function and appeared to be curbside salvaged. Overall in disrepair. Note that on Feb 29 there were still Christmas decorations and Valentine’s Day decorations up

front desk person on friday at 5 pm should be retrained to clean toliets. not friendly, no help could not even look up at me stayed looking at her computer.

Please reach out to me for a partial refund. The toilet was blocked and no one could solve the issue. I had to go outside to do my things . Very bad experience.

This “resort” is in a great location if you want to go snow tubing and skiing however it needs some major renovation done to it. The wall paper is peeling off the walls in the rooms and the room we stayed in has stains on the walls and we even found an undergarment on the floor from the previous visitors, so this had me thinking that who ever cleaned after them did not really do a good job at all. The pools paint was coming off and it we touched the walls it would be all over our bodies and the arcade area had holes all over the walls. They do not have a business room or spa like they claim they do either.

Beautiful views and has a very convenient proximity to great shopping and indoor water parks

Need renovation grounds up. Poorly managed by rookies. Not worth the money.

Everything is old, the mattress are very old i can feel the spring in my back, the framefor the mattresshas a extra metalin the sides and I hurt my foot, pillows are very hard, towels has hairs, the room has a terrible smile. For me is the worst experience.

Looked behind the nightstand for an outlet and found an old blue wig. The only thing this place has is the location and views. We have been coming for years but its needs some serious upgrades if they wang to keep charging high prices. Had to request a fridge and there was no microwave in the room either

I liked the room and the hospitality of all the employees.

Did not like anything about the place. Did not like that the place had a old feel to it. Lamp in the room did not have a light bulb. Iron had a big stain that stained clothes. Service was poor...refused to give extra pillow when requested. Never cleaned the room....came back after a long day to used towels and bed sheets that was suppose to be changed and replaced. Had to call front desk to bring new towels and bed sheets late in the night and had to fit it ourselves. And all the hotel can say is that next you stay at the hotel we'll give you a discount. Who's gonna come back to stay there? Definitely not us!

Camelback Road Tannersville PA

Hotel highlights

  • Close to Camelback Ski Area and Camelbeach Mountain Waterpark
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Chateau Resort & Conference Center places you within a mile (2 km) of popular attractions like Aquatopia and Camelback Ski Area. This 3-star hotel has 152 guestrooms and offers conveniences like a restaurant, an outdoor pool, and an indoor pool.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 7:30 AM to 11 AM.


Rooms

All of Chateau Resort & Conference Center's 152 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Chateau Resort & Conference Center features an indoor pool, an outdoor pool, and a fitness center. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Superior Loft, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Double Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Superior Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Mountainside Superior King Room

1 King Bed | Sleeps 2

Guest reviews for Chateau Resort & Conference Center

Everyone (23) Couples (9) Business (1) Family (20) Friends (1)
4
Everyone

By on Mar 22, 2021

1
Family Family with small children

Where do I begin the pictures on the website are deceiving!! We are a family of 5 and planned a last minute trip to go to Aquatopia Water Park so we needed to stay close to waterpark. Just the trip in the elevator was a little scary. My kids laughed that we would get stuck. Upon exit off elevator we walk to our room, the smell, straight off the elevator. Cannot describe it..maybe "old lady with cats smell?" We all still walk to our designated room. Very small and the smell. Smells musty for sure. Tired we all were and the hotel has a restaurant we Call the restaurant 5x no answer. Proceed to dial 'O' and the kind lady at the desk says they are busy and the restaurant will call me back. 30 minutes. No call back. While waiting in room for call back we are exploring...everything is sticky!!! Crumbs in the telephone receiver!! Bathroom corners disgusting! I was done our family was not staying here!! We grabbed our belongings and drove back home that night!! Don't do it! If you don't mind the conditions then by all means go. I ended up paying full price but we did not stay unfortunately.

By on Mar 12, 2021

3
Friends

Close to the mountain. Limited food options. Other rooms were loud.

By on Jan 3, 2021

5
Family Family with small children Partner Couples Family

We have to say, all things considered, this place just rocks! I mean, right at the foot of a super kid-friendly slope where massively cover-up (for months and months) NYC kids could frolic and ski all day long (one of them, her 1st time ever!), Chateau really could not have been more perfect. Hospitable and helpful staff, and convenient meals that we could bring to our rooms. Yes, a bummer: no pool, no jacuzzi, dining in. And, know what: Bravo! Bravo for following guidelines and keeping our family safe and care for. We'll be back!

By on Dec 30, 2020

3
Family with small children Family

The location is awesome. The mountain is right behind the hotel. I didn’t like that the hotel needs to be updated. The furniture is old looking and the hallways are dark. There is a “closed up” smell in the rooms.

By on Mar 13, 2020

4
Everyone

By on Mar 10, 2020

2
Family Family with small children

Toilet over flowed and they cleaned it up with our towels for the shower. Someone on our floor was smoking in their room. You could smell it in the hallway.

By on Mar 9, 2020

4
Family Family with small children

Nice views if you get that side of the building. Close to attractions.

By , from New York on Mar 8, 2020

3
Everyone

The best thing about the hotel is it’s location.... great view of the hill from the hill-side rooms. Unfortunately, the rooms were dated, not very clean and had broken furniture. The gym equipment did not function and appeared to be curbside salvaged. Overall in disrepair. Note that on Feb 29 there were still Christmas decorations and Valentine’s Day decorations up

By on Mar 3, 2020

3
Family

front desk person on friday at 5 pm should be retrained to clean toliets. not friendly, no help could not even look up at me stayed looking at her computer.

By , from massapequa, ny on Mar 2, 2020

Chateau Resort & Conference Center

475 Camelback Road, Tannersville, PA 18372
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