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Recent guest reviews

excellent and helpful front desk service, we were able to add an extra unexpected person to our room and didn't have to pay an extra fee for the roll-away bed

Unbelievable, such an amazing place, the view out the window was priceless, food amazing, pool, walking path! Staff was so knowledgeable and pleasant,I can’t wait to go back! So worth every penny!!

We like the location of the hotel. It is very convenient and close to everything. The swimming pools are good, and the bay view looks amazing.

No help anytime Front desk no help, bad attitude Not assemblies for strollers to restaurant

The property was beautiful, but it would be convenient if they had guest laundry.

I really enjoyed our stay. Had no issues! Perfect location for us.

Very nice hotel

Near airport and sea

Charged me every check in and didn’t even tend to the room the next day everything was empty, 457$ what a joke. Even the windows were all dirty so the view was crap. Never again. Winn please open locations in Tampa

Property is beautiful, quick access to airport. Staff is amazingly attentive. Rooms were clean but not at the level of a Grand Hyatt that i was accustomed to from past experience as a guest and employee. Room wasn't dirty by any stretch, but it was clear that things were missed in their cleaning like the dust on the telephone, or randoms stray hairs about the corners of the bathroom. In COVID times when you're wiping things down like the phone to be extra cautious, it's not a good look to pull up that much dust etc. Great place and would stay again, but hoping it gets back to the immaculate condition I've known it to be.

Loved the boardwalk the fitness center was beautiful in addition the women’s locker rooms were perfect

We enjoyed the pool, the on site restaurants and the trail to the private beach

Hotel was nice didn’t have the amenities we were looking for.

Pros: 1) Clean Cons: 1) No airport transportation… They said it was because of Covid. 2) “ Limited housekeeping“ they didn’t tell us about her check out you had to read the fine print in the brochure they gave you. It was actually no housekeeping… They told you if you needed your room cleaned they could send you up towels and sheets. Again, they said this was because of Covid 3) and check in they said they would need a $50 deposit on my credit card… No problem… When I checked out they put a $450 deposit on it… However, it wasn’t a deposit was a charge! Now fighting to get that off my credit card statement. 4) lots of litter and garbage surrounding the area walkways… Something early morning maintenance should be able to clean up on a daily basis. However we saw the same empty water bottles in the same spot for three straight days. 5) asked for a room with a view of the bay, however, they said they would be an extra 20 bucks. Come on… Do you really need to nickel and dime your customers when you’re paying 200 bucks a night already? 6) no complementary breakfast, however, they did say you could pay for some food with their “grab and go“ at the hotel bar. I would have except it was ridiculously priced. Again more nickeling and diming you. 7)Why no fans in the bathroom? 8) pool was freezing… Front desk said it would heat up later but I never did.

Bayport Drive Tampa FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 2 outdoor pools
  • Health club

Within a short walk of Tampa Bay, Grand Hyatt Tampa Bay is within 2 miles (3 km) of Cypress Point Park. This 442-room, 4-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to noon.


Rooms

All 442 rooms provide coffee makers, safes, and phones. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. In-room massages are available, and other amenities include ironing boards and desks. Housekeeping is available on request.


Property features

Guests staying at Grand Hyatt Tampa Bay enjoy access to 2 outdoor pools, a health club, and free WiFi in public areas. If you drive, self parking is USD 15 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Club Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 2 Double Beds (Casita)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 4

Guest reviews for Grand Hyatt Tampa Bay

Everyone (41) Couples (5) Family (23)
4
Family

excellent and helpful front desk service, we were able to add an extra unexpected person to our room and didn't have to pay an extra fee for the roll-away bed

By on Jul 29, 2021

Review comment responded on Jul 30, 2021

Greeting, Thank you so much for taking the time to provide us with the feedback about your recent stay at Grand Hyatt Tampa Bay. We are pleased to hear you enjoyed your stay here. We hope to see you again very soon.

5
Family

Unbelievable, such an amazing place, the view out the window was priceless, food amazing, pool, walking path! Staff was so knowledgeable and pleasant,I can’t wait to go back! So worth every penny!!

By on Jul 18, 2021

Review comment responded on Jul 18, 2021

Good Morning, Thank you so much for taking the time to provide us with the feedback about your recent stay at Grand Hyatt Tampa Bay. We are pleased to hear you enjoyed your stay. We cannot wait to see you again very soon.

5
Family with small children

We like the location of the hotel. It is very convenient and close to everything. The swimming pools are good, and the bay view looks amazing.

By on Jun 26, 2021

Review comment responded on Jun 29, 2021

Thank you for staying at the Grand Hyatt Tampa Bay! We are very glad to hear you enjoyed your stay. We hope to have you as a guest again soon,

2
Family with small children

No help anytime Front desk no help, bad attitude Not assemblies for strollers to restaurant

By on Jun 25, 2021

Review comment responded on Jul 1, 2021

Thank you for staying at the Grand Hyatt Tampa Bay! We appreciate your candid feedback and we will be sure to address your concerns with our Front Desk team. We hope you can give us another opportunity in a near future.

5
Family

The property was beautiful, but it would be convenient if they had guest laundry.

By on Jun 22, 2021

Review comment responded on Jun 29, 2021

Thank you for staying at the Grand Hyatt Tampa Bay! We are very glad to hear you enjoyed your stay. We hope to have you as a guest again soon,

5
Partner Couples

I really enjoyed our stay. Had no issues! Perfect location for us.

By on Jun 6, 2021

Review comment responded on Jun 7, 2021

Thank you for your recent stay with us. We are delighted to see you had an exceptional experience.

5
Family

Very nice hotel

By on Jun 5, 2021

Review comment responded on Jun 7, 2021

Thank you for your recent stay with us. We are delighted to see you had an exceptional experience.

5
Partner Couples

Near airport and sea

By on May 31, 2021

Review comment responded on May 31, 2021

Thank you for staying at the Grand Hyatt Tampa Bay! We are very glad to hear you enjoyed your stay. We hope to have you as a guest again soon.

5
Everyone

By on May 15, 2021

Review comment responded on May 26, 2021

Thank you for staying at the Grand Hyatt Tampa Bay! We are very glad to hear you enjoyed your stay. We hope to have you as a guest again.

2
Everyone

Charged me every check in and didn’t even tend to the room the next day everything was empty, 457$ what a joke. Even the windows were all dirty so the view was crap. Never again. Winn please open locations in Tampa

By on Apr 8, 2021

Review comment responded on Apr 8, 2021

Thank you for staying at the Grand Hyatt Tampa Bay! We appreciate your feedback. We really apologize we didn't exceed your expectations. We hope you can give us another opportunity in a near future.

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