Skip to main content
Beginning of main content

Recent guest reviews

Clean rooms, helpful staff

Smelled like dead decaying meat. For a hotel/motel a place that people pay to sleep they decided 10 pm was a good time to vacuum. Woke me up. The breakfast was ok when you could get some. Even in the early part of breakfast they ddisnt make enough.

Property was walking distance from quite a few restaurants and museums. The Troll made it easy to get around

Not up to IHG standards

Walkable option on the edge of campus and near museums

The staff were very friendly and helpful. Room and hotel areas were clean. Due to COVID pool was closed and breakfast was to go. This was not specified online while booking. Other hotels specified this. Online the amenities included pool and free breakfast buffet which was the main reason I booked that hotel specifically but they weren’t actually available.

I like the suite with the microwave. I disliked when the air conditioner and heater fan kept blowing that caused me to sneeze in the middle of night.

The lady at the front was great she was training a new employee at that time but she was super helpful. Me and my husband came out of state to apartment hunt they gave us tips on where to park since there was a winter storm in the hotel and even gave us a map and recommend places to apartment hunt around Tacoma. The location was great since it’s near the Main Street. The recommended places to eat nearby by the staff were also great! Would definitely return.

The was a great quite place very convenient i will definitely plan my future stays here.

The person working the front desk at check in was super friendly.

Good value. Parking lot attached to facility by elevator is very convenient. Free breakfast is nice; during pandemic you can pick up bags in the lobby which was nice. The only negative was slight musty smell in room, maybe from carpet? otherwise good. Great location, I would stay here again.

Staff was very kind and very welcoming!

Left my leather jacket and vest in the closet. Called sams day soon as I realized I forgot it in the closet. I call hotel and was told no one turned if in! Then I’m told the security will look then instead was told room is occupied and housekeeping checks and cleans everything! If they can’t find it that means someone stole it! Very upsetting and dishonest not happy af all!

Friendly staff at check in. Overall good hotel but carpets seem worn and need cleaning.

Wonderful staff, very accommodating. The breakfast however was lacking; ran out of most things half way through.

Very clean and great location. The hotel was completely full so when I went to get breakfast they were out of everything except toaster items. Other than that I had a great experience.

South C Street Tacoma WA

Hotel highlights

  • Close to Tacoma Dome
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Indoor pool

Located in Downtown Tacoma within a mile (2 km) of Tacoma Dome, Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel is within 2 miles (3 km) of other popular sights such as University of Washington Tacoma. This 163-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

All 163 air-conditioned rooms provide coffee makers, phones, and ironing boards. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Hair dryers and desks are also standard.


Property features

Guests of Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 5.00 per night. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and a computer station.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom, Accessible

2 Queen Beds | Sleeps 6

Standard Room, 1 King Bed with Sofa bed (Feature)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel

Everyone (18) Couples (10) Family (9)
4
Partner Couples

Clean rooms, helpful staff

By on Jan 3, 2022

Review comment responded on Jan 8, 2022

Dear Kristin, Thank you for taking the time to tell us about your experience at Holiday Inn Express Tacoma Downtown. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

3
Partner Couples

Smelled like dead decaying meat. For a hotel/motel a place that people pay to sleep they decided 10 pm was a good time to vacuum. Woke me up. The breakfast was ok when you could get some. Even in the early part of breakfast they ddisnt make enough.

By on Nov 28, 2021

Review comment responded on Dec 6, 2021

Dear Jacob, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for vacuuming at 10pm and there not being enough breakfast. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

5
Everyone

Property was walking distance from quite a few restaurants and museums. The Troll made it easy to get around

By on Jul 20, 2021

3
Family

Not up to IHG standards

By on Jul 7, 2021

5
Partner Couples

Walkable option on the edge of campus and near museums

By on May 21, 2021

5
Everyone

By on May 17, 2021

3
Family with small children

The staff were very friendly and helpful. Room and hotel areas were clean. Due to COVID pool was closed and breakfast was to go. This was not specified online while booking. Other hotels specified this. Online the amenities included pool and free breakfast buffet which was the main reason I booked that hotel specifically but they weren’t actually available.

By on May 3, 2021

4
Family

I like the suite with the microwave. I disliked when the air conditioner and heater fan kept blowing that caused me to sneeze in the middle of night.

By on Mar 29, 2021

Review comment responded on Mar 31, 2021

Dear Guest, on behalf of our hotel Holiday Inn Express at Downtown Tacoma, we would like to thank you for choosing us to stay here on your holiday trip. We really hope that we were able to fulfill all your requests and requirements made prior and during your stay and that you enjoyed your stay here.

4
Everyone

By on Mar 23, 2021

Review comment responded on Apr 10, 2021

Dear Guest, on behalf of our hotel Holiday Inn Express at Downtown Tacoma, we would like to thank you for choosing us to stay here on your holiday trip. We really hope that we were able to fulfill all your requests and requirements made prior and during your stay and that you enjoyed your stay here.

5
Everyone

By on Mar 1, 2021

Review comment responded on Mar 12, 2021

Dear Guest, on behalf of our hotel Holiday Inn Express at Downtown Tacoma, we would like to thank you for choosing us to stay here on your holiday trip. We really hope that we were able to fulfill all your requests and requirements made prior and during your stay and that you enjoyed your stay here.

Holiday Inn Express Hotel & Suites Tacoma Downtown, an IHG Hotel

2102 South C Street, Tacoma, WA 98402
url importing http://sso-opn.orbitz.com/Tacoma-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Tacoma-Downtown,-an-IHG-Hotel.h5388888-p2.Hotel-Reviews
There was an error importing /Tacoma-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Tacoma-Downtown,-an-IHG-Hotel.h5388888-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Tacoma-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Tacoma-Downtown,-an-IHG-Hotel.h5388888-p2.Hotel-Reviews

Frequently asked questions