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Recent guest reviews

Location was right off i90 and very close to destiny mall

People yelling and threaten my kids because they looked at them. Not a friendly place to take kids.

I wanted to stay close to the highway and had stay at Red Roof in the past but your get what you pay for. I wish i had spent the extra money for something a little nicer.

Room did not look as advertised. Very dissapointed

Friendly staff, easy checkin, clean rooms, close to shopping

The property was as I expected it was a cheap place in a convenient location. Unfortunately orbitz screwed up the billing and it made the hotel look bad. Orbitz is to blame for my subpar experience.

Easy to get to. Heat in the room was a little odd, but it worked..

Syracuse was very cold. When i tried to put on the heat it was too hot. I also found the TV difficult. I could not access music and the small radio was not working well.

Very nice staff and room was nicely cleaned. Good location!

I like that pets stay for free. Room was supposed to be smoke free but you can still smell cigarette smoke.

Lives up to its chain. Easy to get to from the Thruway and good value for the price. Efficient (i.e. small) bathroom. No fridge, no microwave (tho to be expected at this level of hotel). As a place to stop and sleep, it's fine.

The room was clean and fresh smelling. The grounds were neatly manicured. The price was very reasonable. Staff was friendly and helpful. Great deal for the money. There could have been something by way of a continental breakfast would have been nice. Convenient location.

This is out 3x staying here just for an overnight stay. It fits the bill no bells and whistles but clean and convenient location related to state fair.

The front desk lady was OUTSTANDING! So nice, cordial, and quick! Room was very nice, clean, fresh, comfortable

YUCK! It smelled like cigarettes and it was non-smoking.

Nice especially for the low price. Staff brought us an extra pillow on request. Small but comfortable rooms and beds

North Thompson Road Syracuse NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located within a leisurely stroll of Brooklawn Golf Course, Red Roof Inn Syracuse is within a few miles (5 km) of Palace Theater. This 114-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.


Rooms

Red Roof Inn Syracuse's 114 rooms provide free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies.


Property features

Red Roof Inn Syracuse offers free WiFi in public areas and coffee in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready.

Room options

Standard Room, 2 Double Beds (Smoke Free)

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Accessible (Smoke Free)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Guest reviews for Red Roof Inn Syracuse

Everyone (20) Couples (3) Family (11)
1
Family

Location was right off i90 and very close to destiny mall

By on Jul 11, 2021

Review comment responded on Jul 16, 2021

Thank you

5
Everyone

By on Jul 10, 2021

Review comment responded on Jul 20, 2021

Thank you so much, we are glad you had a great stay

2
Family

People yelling and threaten my kids because they looked at them. Not a friendly place to take kids.

By on Jul 3, 2021

Review comment responded on Jul 6, 2021

Hello, I'm sorry this happened, That's very out of the ordinary.

2
Partner Couples

I wanted to stay close to the highway and had stay at Red Roof in the past but your get what you pay for. I wish i had spent the extra money for something a little nicer.

By on Jun 28, 2021

Review comment responded on Jun 28, 2021

Thank you for taking the time to provide us with your feedback.

1
Business Business

Room did not look as advertised. Very dissapointed

By on Apr 19, 2021

Review comment responded on Apr 21, 2021

Sorry you were disappointed. I wish you would have tell us any issues so we could have resolved them. Thank you for feedback.

1
Everyone

By on Feb 15, 2021

Review comment responded on Feb 25, 2021

Thank you for the feedback

4
Friends Business Business

Friendly staff, easy checkin, clean rooms, close to shopping

By , from Virginia on Oct 12, 2020

Review comment responded on Oct 13, 2020

Thank you! I'll pass along the compliments to our staff.

1
Everyone

The property was as I expected it was a cheap place in a convenient location. Unfortunately orbitz screwed up the billing and it made the hotel look bad. Orbitz is to blame for my subpar experience.

By on Dec 28, 2019

Review comment responded on Jan 15, 2020

We are very sorry that there was a mix up in your billing process. We would encourage you to book directly with the hotel in the future to prevent this from happening.

4
Family

Easy to get to. Heat in the room was a little odd, but it worked..

By on Nov 11, 2019

3
Everyone

By on Nov 11, 2019

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