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Recent guest reviews

Nice to see the re-emergence of breakfast. Not up to egges and bacon, but getting there. Could not call ahead to say that we would be late. Your phone system was not working well and could not even leave a message

The property was clean (except for the pool area). They didn't have the basics covered. Offered breakfast, pancakes no butter / syrup. Out of towels? Noise was out of control and coming from all directions all night. In the morning, I mentioned these things... and they were sorry.

It was a nice and pretty new hotel. The room was ok. However, they do not serve enough food for breakfast. The hot oatmeal or pancakes were always gone before 8:30am. So even though the breakfast was served until 9:30am, there was not much left except bagels. If I asked, they always used "a storm" excuse and lack of delivery. I could never get new towels either. And no one cleaned the room for 4 days. But I believe it's b/c of covid-19 in most hotels. I liked that the pool was open until 10am. It has a convenient location and good price.

The other guests were loud, playing music and partying throughout the night, complained multiple times but the staff could not handle the situation. I have stayed at three different holiday inn express in the past month and this was by far the worst and I wont stay at one again.

good location, nice small town with an impressive University, everyone was friendly, plenty of places to dine

Location was is good shape and our room was very clean. Amenities not in service due to covid, and breakfast was available but prepackaged muffins (better than nothing I guess right?). All in all, good experience and glad we were able to get a room.

Because of COVID there is no cleaning in the room at all, no laundry service, no breakfast (grab and go bag instead and the bag is not always full: sometimes oats are missing, sometimes cream cheese, sometimes a bottle of water...), swimming pool and fitness room are closed. I was unable to experience full spectrum of service there, because there were COVID restrictions. Be aware they are in place now.

Room was big and comfortable for my family. We were traveling a long distance and were able to get a good night of rest

i liked everything about the property i just wish they had more breakfast options but other than that it was a good hotel to stay at

Nice rooms, staff was very nice, friendly and welcoming.

This hotel is clean and comfortable. Things look new. We had a nice stay.

Super friendly staff. Every encounter involved a warm greeting from all staff members no matter if they were serving you or if they happen to see you walking by.

They must be remodeling. From ground up. 2nd floor needs carpet in hall n some up to room.

The rooms were spacious and clean. Staff were all pleasant; especially the ladies taking care of the breakfast area.

The room was spacious. The entire staff was friendly. I would definitely stay here again on my next visit to the Poconos.

W Main Street Stroudsburg PA

Hotel highlights

  • Close to Pocono Mountains Visitors Bureau
  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Pocono Mountains Visitors Bureau is within a mile (2 km) of Holiday Inn Express Stroudsburg - Poconos, an IHG Hotel, and other popular sites like Sherman Theater are within a couple of miles (3 km). This 75-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All of Holiday Inn Express Stroudsburg - Poconos, an IHG Hotel's 75 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free local calls, ironing boards, and desks are also standard. Housekeeping is available once per stay.


Property features

Guests of Holiday Inn Express Stroudsburg - Poconos, an IHG Hotel enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express Stroudsburg - Poconos, an IHG Hotel

Everyone (24) Couples (7) Family (16) Friends (2)
4
Family

Nice to see the re-emergence of breakfast. Not up to egges and bacon, but getting there. Could not call ahead to say that we would be late. Your phone system was not working well and could not even leave a message

By on May 11, 2021

Review comment responded on Jun 6, 2021

Thank you for taking time out to let us know about your stay

2
Everyone

By on Apr 6, 2021

Review comment responded on Jun 2, 2021

Thank you for letting us know about your stay, we value your opinion.

3
Everyone

By on Mar 10, 2021

5
Everyone

By on Mar 6, 2021

1
Family Family with small children

The property was clean (except for the pool area). They didn't have the basics covered. Offered breakfast, pancakes no butter / syrup. Out of towels? Noise was out of control and coming from all directions all night. In the morning, I mentioned these things... and they were sorry.

By on Feb 22, 2021

Review comment responded on Feb 28, 2021

We apologize for the issues you encountered. We are working hard to improve in these areas. So sorry your stay wasnt as it should be.

4
Family with small children

It was a nice and pretty new hotel. The room was ok. However, they do not serve enough food for breakfast. The hot oatmeal or pancakes were always gone before 8:30am. So even though the breakfast was served until 9:30am, there was not much left except bagels. If I asked, they always used "a storm" excuse and lack of delivery. I could never get new towels either. And no one cleaned the room for 4 days. But I believe it's b/c of covid-19 in most hotels. I liked that the pool was open until 10am. It has a convenient location and good price.

By on Feb 19, 2021

Review comment responded on Mar 4, 2021

We apologize that your stay wasnt what it should be. We thank you for letting us know about these issues. We will be looking into these issues and making sure we improve upon them. We take your opinion to heart, and thank you for your candidness.

5
Everyone

By on Jan 30, 2021

Review comment responded on Feb 9, 2021

We very much appreciate you being our guest, and truly value your feedback. I will be sure to share this review with staff- members, management and the hotel’s owners. Your review will surely serve as encouragement to all of our employees, as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you for such a wonderful review. I am very much delighted you enjoyed your stay with us. We appreciate your loyalty and look forward to your next visit!

1
Partner Couples

The other guests were loud, playing music and partying throughout the night, complained multiple times but the staff could not handle the situation. I have stayed at three different holiday inn express in the past month and this was by far the worst and I wont stay at one again.

By , from NJ on Jan 25, 2021

Review comment responded on Jan 25, 2021

I do apologize for the shortfalls of service you experienced while you were here. We appreciate your feedback, and we will use it to enhance our service in the future.

1
Everyone

By on Aug 20, 2020

Review comment responded on Aug 22, 2020

Thank you for taking the time to review us. Thank you for being our guest, and we hope you will stay with us again so we can provide you with the excellent hospitality for which we are known.

4
Family

good location, nice small town with an impressive University, everyone was friendly, plenty of places to dine

By , from Springfield, MA on Jul 28, 2020

Review comment responded on Jul 31, 2020

Thank you for the review of your recent stay at the Holiday Inn Express Stroudsburg-Poconos. Thank you for also being our guest and we look forward to welcoming you back to the area.

Holiday Inn Express Stroudsburg - Poconos, an IHG Hotel

1863 W Main Street, Stroudsburg, PA 18360
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