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Recent guest reviews

Bedspread was dirty. Pool was not open. Why do I have to put a minimum of 50 characters- a waste of my time

Found bugs in the room. Tried talking with management and they didn't want to hear my concerns. Want money back!

Very nice hotel. Unexpectedly excellent for a hotel in such a small town in Iowa. 😊

Great people . And the hotel staff they are really nice

Great team . They make you feel good. Friendly staff. People in front desk are great

Very welcoming place and the restaurant is awesome.

Nice place....great choices for breakfast which is included in the hotel fee. Hot tub was very nice and those in pool seemed to be enjoying themselves. ASK for a tub mat (available upon request) because the tub is slick. If you need a thinner pillow, ask for that, too, because they're all thick. Place was clean and decorations are at a minimum (my preference). TV worked well and offered many stations including HBO. Kind of expensive, but with breakfast included, is o.k.

This Best Western should have a 5 rating. Very nice larger clean rooms. Large indoor pool. Continental breakfast is outstanding and much more than the usual coffee,juice, cereal and rolls. Very nice area one can make a waffle, have scrambled eggs and sausage,as well as sausage gravy on large fluffy bisquits. All this in addition to cereal,large oranges, apples or juice, milk tea and coffee. The lounge also has a reasonable prices lunch and dinner menue. $10 bought the most expensive steak, potato and full salad bar. We found this exceptional,as well as convenient for the travelor. If you go here don't miss the full breakfast. Continental it is not. Nicest hotel and staff we have incountered in a long time.

I had a nice time while I stayed at the Best Western La Grande Hacienda in Cherokee Iowa. The room was comfortable and the pool area was very cool. I wish I had more time to stay and enjoy my vacation time. The staff was real nice to me. The continental breakfast was great. That is alway a plus when staying at a hotel. Saves time and money. I will definately stay there again.

N 2nd Street Cherokee IA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Within a short walk of Cherokee Regional Clinics, Best Western La Grande Hacienda is within a mile (2 km) of Sanford Museum & Planetarium. This 55-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free full breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.


Rooms

All of Best Western La Grande Hacienda's 55 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.


Property features

Guests of Best Western La Grande Hacienda enjoy an indoor pool, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Guest reviews for Best Western La Grande Hacienda

Everyone (9) Business (2) Couples (2) Family (1) Friends (1) Other (1)
4
Partner Couples

Bedspread was dirty. Pool was not open. Why do I have to put a minimum of 50 characters- a waste of my time

By on Sep 21, 2020

Review comment responded on Sep 22, 2020

We are sorry to hear that our room was not up standards. We will be using your feedback to improvise on this to ensure a superior experience for all of our future guests. As far as the pool goes, it's temporarily closed due to the Ongoing COVID-19 for the safety for all of our guests. We hope you stay safe and provide us another opportunity to exceed your expectations!

1
Partner Couples Family

Found bugs in the room. Tried talking with management and they didn't want to hear my concerns. Want money back!

By on Mar 1, 2020

Review comment responded on Mar 2, 2020

I am very concerned about your review as I have not received a complaint personally. I have reviewed this complaint with my staff, they too have not received this complaint. Would you be so kind to contact me personally so we can resolve this issue immediately. Thank you!

4
Everyone

By on Aug 20, 2019

Review comment responded on Aug 26, 2019

Have a super week. We look forward to seeing you again soon!

5
Everyone

By on Feb 22, 2019

Review comment responded on Apr 1, 2019

Thank you for your excellent review!

5
Everyone

By on Feb 21, 2019

Review comment responded on Apr 1, 2019

Thank you for your excellent review!

5
Everyone

By on Feb 9, 2019

Review comment responded on Apr 1, 2019

Thank you for your excellent response! We look forward to seeing you again soon!

4
Everyone

By on Dec 29, 2018

Review comment responded on Jan 2, 2019

Thank you for your review. Have a successful New Year from the staff of the Best Western La Grande Hacienda.

5
Everyone

Very nice hotel. Unexpectedly excellent for a hotel in such a small town in Iowa. 😊

By , from Los Angeles on Oct 21, 2018

Review comment responded on Oct 22, 2018

Rich thank you for an excellent review. We hope you'll make it through our town again soon so we can have another chance to serve you. Have a super week!

4
Everyone

By on Sep 22, 2018

Review comment responded on Sep 27, 2018

Thank you for taking the time to review our hotel. We hope to see you again here at the Best Western La Grande Hacienda. We enjoyed having you as our guest. Have a great weekend!

4
Everyone

Great people . And the hotel staff they are really nice

By on Sep 15, 2018

Review comment responded on Sep 16, 2018

Thank you very much for your review. The Best Western La Grande Hacienda staff enjoyed serving you during your stay with us and we look forward to having you as our guest again in the future. Have a super week!

Best Western La Grande Hacienda

1401 N 2nd Street, Cherokee, IA 51012
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