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Recent guest reviews

A very accommodating and friendly staff. The resort was very clean and safe!

The view was beautiful. The room was nice. It was outdated but was spacious. I would definitely stat again . The check in was a little confusing because they lost power but we found it in the end and the guy was really nice..

No communication or signs related to check in confusion.

Great place right on sapphire beach, absolutely loved it,quiet and away from the main tourist crowd. Still in the works of recovering from the hurricane but awesome place!

On the plus side staff was very nice, we never met an employee who wasn't super friendly and helpful. It's on a fantastic beach, so it definitely gets points for that. The onsite restaurant Slice had fantastic food and staff, some of the best meals I've eaten on the island. On the negative side, the room was in major need of renovations. Bed was the most uncomfortable I've ever slept on, absolutely. We did look in another room which was much nicer, so that may not always be the case, although I'd hate to know we paid the same rate. Calling it a "resort" is not at all accurate, more like a condo community that has seen better days. You have to ask an employee to unlock beach chairs for usage, which they promptly kick you out of at 6pm sharp to lock back up. Very strange, I've never encountered that before. Overall, if a beautiful beach and proximity to Red Hook are what you're after I would absolutely recommend Sapphire Bay. If amenities and a guarantee of a decent room are the most important to you, I would not.

They upgraded me to a beach front suite without even asking

Room was not clean and staff were not accommodating. Would not recommend this resort. The beaches were beautiful.

Nice hotel room for the price, close to the beach and the staff was pleasant. The only problem was that the A/C in the bedroom was not working, kept waiting for it to kick in but it never did. That made for an uncomfortable sleep.

It basically was nice and clean. This is a condo hotel so each room is different. My room lacked balcony furniture and kitchen dishes, but we stayed with large group so it was only our room. Other rooms were equipped with what was needed. Very close to red hook

For staters, there are two different sites here, one a hotel, one a residency. The office is for residents, so you have no idea where to check-in when you arrive, neither do the cab drivers, or any of the staff at the bar on-site. So you have to make several phone calls, then walk across the site to another hotel to get checked-in. The lounge chairs and beach-side pool are only for resident staff, you are not permitted to use them, you must rent theses items. Then, the email comformation I got had a check-out time of noon. We were well on our way of being ready by noon, but were told that we had to be out sooner, the house keeping staff was short when they asked us to leave, and the management staff required that I show them my email comformation, then they told me it was wrong and I still had to be out at 11. Terrible service, hidden costs, and no clear signs or directions on how to check-in/out. It is not worth the hastel to stay here when you are trying to have a relaxing vacation.

wonderful place to stay, very close to the beach, staff are friendly, wonderful view, the restuarant Vicars bar and grill next to it is wonderful, clean room, great family stay, the beach is awesome, def recommend.

Excellent location only 5 minutes from red hook, ferry terminal. Comfortable room, spacious kitchen. The check in seems a little shady but the offices are being renowned. Other than that you get a good deal for your money. I only paid $89 and worth every penny

We stayed at Sapphire for 4 nights, it was a very convenient location, with amazing views of St. John and the BVIs.

Great staff, update our room to the ocean view room without any cost!

Great location. We are in the first floor if the ocean view, it is nice.

Sapphire is a great place if your not looking for a luxury resort. Great location, close to Red Hook & ferry. Nice beach and staff was very helpful. Second time staying here so we knew what to expect. Room could have used a new mattress but overall room was good.

Very disappointed. When my wife and I arrived at the resort we were told they had no rooms and that we should have called the resort directly. We talked the manager in charge into giving us a room they were holding for someone else. The confirmation # I had didn't mean anything to them. The telephone in our room didn't work for 2 days and there were many power outages. Very disappointed especially when I paid over $600 for 3 nights.

first of all you can not find office/reception when you get to resort, there is no sign or anything... room was smelly, there was no beach towel, blow drier did not work and I asked them 2 times to replace it, they never did, beach chairs was locked and you could not find anyone to unlock it for you...

This was an awesome trip to the USVI. This particular hotel is close to the best part of St Thomas and within walking distance to the ferry for St John and St Croix. the beds are a little uncomfortable but it was a great view and a very nice area.

The holel was in a good location, but not as close to the beach as we would have preferred. We had about a 5-7 minute walk to the beach. With it being the off-season, I would have expected to be a little closer to the beach as occupancy was down. The room could definitely use some updating, particularly in the bathroom/shower. Also the dining choices were disappointing, especially for breakfast. But Sapphire beach itself is wonderful with great snorkeling.

6320 Estate Smith Bay St. Thomas

Hotel highlights

  • Walking distance to Sapphire Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Sapphire Beach is a short stroll from this aparthotel, and other popular attractions like Secret Harbour Beach are within a couple of miles (3 km). This 95-room aparthotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.


Dining

This aparthotel is home to a restaurant and a bar/lounge.


Rooms

The apartment is individually decorated and features a kitchen and a patio, and there's space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 32-inch TV with cable channels. Other standard amenities include a coffee maker, a ceiling fan, and a phone. Limited housekeeping is available.


Property features

Guests of this aparthotel enjoy features like 2 outdoor pools, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. Friendly staff can provide concierge services, and also offer advice about sightseeing. This family-friendly aparthotel also has laundry facilities.

Room options

Studio, 1 Queen Bed, Ocean View

1 Queen Bed | Sleeps 2

Guest reviews for Sapphire Village Resort by Antilles Resorts

Everyone (7) Couples (32) Business (3) Family (8) Other (6) Friends (4)
5
Everyone

A very accommodating and friendly staff. The resort was very clean and safe!

By , from Newtown on Nov 13, 2021

Review comment responded on Nov 13, 2021

THANK YOU SO MUCH FOR YOUR GREAT REVIEW. WE ARE HAPPY YOU ENJOYED YOUR STAY!

4
Family

The view was beautiful. The room was nice. It was outdated but was spacious. I would definitely stat again . The check in was a little confusing because they lost power but we found it in the end and the guy was really nice..

By on Jul 8, 2021

Review comment responded on Jul 8, 2021

Thank you for the review! We appreciate your feedback!

2
Everyone

No communication or signs related to check in confusion.

By on Dec 19, 2020

Review comment responded on Dec 20, 2020

Thank you for your valuable feedback. We apologize for any confusion with check-in. I will call Expedia tomorrow to ask where we can include explicit check-in procedures for guests. That assumes you are not referring to any changes to do with COVID during this challenging time.

5
Everyone

Great place right on sapphire beach, absolutely loved it,quiet and away from the main tourist crowd. Still in the works of recovering from the hurricane but awesome place!

By on Jul 11, 2018

3

really depends on what's important to you.

Everyone

On the plus side staff was very nice, we never met an employee who wasn't super friendly and helpful. It's on a fantastic beach, so it definitely gets points for that. The onsite restaurant Slice had fantastic food and staff, some of the best meals I've eaten on the island. On the negative side, the room was in major need of renovations. Bed was the most uncomfortable I've ever slept on, absolutely. We did look in another room which was much nicer, so that may not always be the case, although I'd hate to know we paid the same rate. Calling it a "resort" is not at all accurate, more like a condo community that has seen better days. You have to ask an employee to unlock beach chairs for usage, which they promptly kick you out of at 6pm sharp to lock back up. Very strange, I've never encountered that before. Overall, if a beautiful beach and proximity to Red Hook are what you're after I would absolutely recommend Sapphire Bay. If amenities and a guarantee of a decent room are the most important to you, I would not.

By , from Minnesota on Jun 28, 2017

4

the staff was very helpful.

Everyone

They upgraded me to a beach front suite without even asking

By on Jul 5, 2016

2

nice location poorly maintained

Everyone

Room was not clean and staff were not accommodating. Would not recommend this resort. The beaches were beautiful.

By on Mar 5, 2016

2

good except one thing...

Everyone

Nice hotel room for the price, close to the beach and the staff was pleasant. The only problem was that the A/C in the bedroom was not working, kept waiting for it to kick in but it never did. That made for an uncomfortable sleep.

By , from St. Thomas on Feb 29, 2016

4

nice location with beautiful views

Family

It basically was nice and clean. This is a condo hotel so each room is different. My room lacked balcony furniture and kitchen dishes, but we stayed with large group so it was only our room. Other rooms were equipped with what was needed. Very close to red hook

By on Jul 8, 2015

1

misconceptions

Friends

For staters, there are two different sites here, one a hotel, one a residency. The office is for residents, so you have no idea where to check-in when you arrive, neither do the cab drivers, or any of the staff at the bar on-site. So you have to make several phone calls, then walk across the site to another hotel to get checked-in. The lounge chairs and beach-side pool are only for resident staff, you are not permitted to use them, you must rent theses items. Then, the email comformation I got had a check-out time of noon. We were well on our way of being ready by noon, but were told that we had to be out sooner, the house keeping staff was short when they asked us to leave, and the management staff required that I show them my email comformation, then they told me it was wrong and I still had to be out at 11. Terrible service, hidden costs, and no clear signs or directions on how to check-in/out. It is not worth the hastel to stay here when you are trying to have a relaxing vacation.

By on May 27, 2015

Sapphire Village Resort by Antilles Resorts

6320 Estate Smith Bay, St. Thomas, 00802
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