Skip to main content
Beginning of main content

Recent guest reviews

Property was very close to airport. Beach was vey nice. Breakfast was excellent. Did not have opportunity to use the pool but it was a good size and surrounded by trees and flowers. Building is old and in need of updating. Showers were cold and no remote for air conditioning although we called 3 times, no one ever brought a remote. We only needed a room for one night and this worked out fine.

Loved every aspect of the hotel… Every room has a balcony with beach view. The pool is nice and peaceful. The food is reasonable for a touristy and definitely delicious. However, you can get cheaper authenic food for 10 bucks 7-10mins away. I can’t complain about anything since I had a car to get around. The free parking is a plus. Love love love

Property was beautiful, it was the service and the fact that a house keeper let someone in our room to drop off something but this person wasn't registered to our room and we had the PRIVACY PLEASE OUTSIDE OF OUR DOOR... we were in town when all of this happened...

Room was filthy

I liked the fact that the resort is right on the beach. Couldn't beat that. However, I had to ask numerous times to get extra towels for the room. And then we had to move rooms because the bathroom ceiling started leaking all over the place. And since there are no elevators, it would be nice to have ramps and/or luggage roller to get your bags to the upper floors. The staff were very accommodating.

Great Location with Beachfront Rooms on Emerald Beach.. Rooms seem to need up keeping but they are doing their best.. The manager took care of us for an issue we had in our room and staff was pleasant..

Beach is awesome. Couple burned out bulbs in bathroom and cabinet door to fridge was falling off. Difficult to communicate with front desk due to overly large glass barrier, masks and accents.

I was really torn giving this review but it came down to the question of whether I would ever stay here again and the answer is no. The price is very reasonable and based on that you aren’t getting much aside from the stunning beach the resort sits on. Our door broke (yes we couldn’t get in multiple times) with the first even taking over 90 mins to fix - no one wants to waste vacation time doing that. The service at the restaurant is exceptionally slow, facilities look worn, and probably the most frustrating thing happened when it took over 24 hours from check in to get a single towel. We called the front desk walked to the front desk asked multiple times - it took over 24 hours. One day our used towels (at least I hope it’s the ones we used) were just rolled back up to look like new towels.

The beach bar and restaurant are awesome and delicious. Waiters and bartenders are super friendly and professional. The grounds need some major work—people left litter lying around and there was no one to clean it up. There was supposed to be a cafe on the premises but it never opened while we were there (5 days). The pool was awesome and well kept and the beach was beautiful and perfect! Honestly the major problem was the grounds—they need more staff to clean and reminders for those rude guests who don’t clean up after themselves. (There were left out alcohol cups, water bottles, etc.) On hot days the trash would get really smelly outside our hotel room. I love how solid the walls of the hotel were! People were partying all around us but we couldn’t hear them when we went to bed early (family of 4 with a young boy). Great scenic views!

I liked everything.

The property is right on the beach which is great! You can hear the surfs at night which I found very relaxing. The rooms are ok, a bit dated (there were no microwaves and the WiFi was sketchy or nonexistent most hours of the day) which makes family stays a bit more strenuous. For whatever reason there was a towel shortage which was annoying and the quality of the linens were below expectation. While the staff was friendly, the service at the restaurant was below expectation and every thing except the one restaurant was closed and understandably this could have been because of COVID so I wasn’t overly stressed about it. The hotel could use some modernization. Fir the price, $200 per night, the accommodations could have been better.

Hands down no complaints. Was worried after reading reviews that I was not going to like it but. I loved the facility, it’s friendly staff and my trip. ❤️

Service from all the employers was great. Everyone was super nice and took care of any requests quickly

The beach is the best. Use dollar safari taxis when you can. If you are eating at hotel, eat at bar if you can, service is great and quick. Some of the restaurant staff were slower than others and need some hospitality training, Also, they need to hose down patios, walkways, patio bar etc dirty with food bits etc- flies liked it

Most of the food was good. The room was clean. Positives ended there. We had no hot water. The ceiling and sink in our bathroom leaked. There were people sitting outside our room smoking pot, playing loud music and being loud in general all evening. The beach was full of empty plastic cups and cigarette butts the next morning. Luckily we only stayed here one night. If we had booked a longer stay we would have left the resort and found another place to stay. It was not worth the price.

The beach is what made this stay great. The rooms are clean but needs some serious updating. Not screen for the patio so couldn’t keep the sliding door open cause of the mosquitoes.

Nice beach. Lots of locals smoking dope. Restaurant service is very slow, had to wait for a cup of cofee for 30 min.

beautiful beach. The hotel is run down. No guest services.

The location of this property is great. The beach is gorgeous. It’s pretty clean and safe. Close to the airport. The restaurant food is good; however, they were very busy during our stay and the waiting times were awful. There is a lady working at the restaurant, her name is Eumera, who made up for the rest of the servers. She was kind and sweet, by far she was the nicest person to us during our trip. The hotel needs a lot of updates, but the beach makes up for the rest. We visited other resorts since those were point of departure for excursions, and the beach at Emerald Resort was by far more beautiful than in the expensive resorts.

8070 Lindbergh Bay St. Thomas St. Thomas

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Emerald Beach Resort places you next to Lindbergh Bay and Lindberg Beach. This 90-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy dining at one of 2 onsite restaurants including Caribbean Fusion, which specializes in Caribbean cuisine. At the end of the day, the bar/lounge is a great place to grab a drink. Start each morning with continental breakfast, available for a fee from 7:00 AM to 10:30 AM.


Rooms

All of Emerald Beach Resort's 90 individually decorated rooms provide balconies, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ceiling fans, and safes.


Property features

Guests staying at Emerald Beach Resort enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach hotel include conference space, a business center, and a computer station.

Room options

Beachfront Deluxe King Room with Balcony

2 Double Beds | 1 King Bed | Sleeps 4

Beachfront Deluxe Double Room with Balcony

2 Double Beds | Sleeps 4

Guest reviews for Emerald Beach Resort

Everyone (46) Couples (23) Business (2) Family (16)
3
Partner Couples

Property was very close to airport. Beach was vey nice. Breakfast was excellent. Did not have opportunity to use the pool but it was a good size and surrounded by trees and flowers. Building is old and in need of updating. Showers were cold and no remote for air conditioning although we called 3 times, no one ever brought a remote. We only needed a room for one night and this worked out fine.

By on Oct 8, 2021

Review comment responded on Oct 11, 2021

Good day Donnetta, It was a pleasure having you stay with us at Emerald Beach Resort. Thank you for your feedback as it is greatly appreciated. Your feedback helps us to improve our service. We do hope to have you stay with us again in the near future.

5
Partner Couples

Loved every aspect of the hotel… Every room has a balcony with beach view. The pool is nice and peaceful. The food is reasonable for a touristy and definitely delicious. However, you can get cheaper authenic food for 10 bucks 7-10mins away. I can’t complain about anything since I had a car to get around. The free parking is a plus. Love love love

By on Oct 2, 2021

Review comment responded on Oct 4, 2021

We truly appreciate your business and the fact that you took time to write this review. We do hope to see you back to the resort in the near future. Emerald Beach Resort Team

3
Everyone

Property was beautiful, it was the service and the fact that a house keeper let someone in our room to drop off something but this person wasn't registered to our room and we had the PRIVACY PLEASE OUTSIDE OF OUR DOOR... we were in town when all of this happened...

By on Oct 1, 2021

Review comment responded on Oct 2, 2021

Good day Mildred, It was a pleasure having you stay with us at Emerald Beach Resort. We do appreciate you sharing your experience here at Emerald Beach. Please note that all staff in all of the departments of our Resort have been trained to not breech privacy signs. They would not enter a guest's room once a privacy sign is on the door. After careful review on this matter, it has been brought to my attention that our Reservations Manager as well as the Housekeeping Supervisor had a brief meeting with you at the Resort. In that conversation, you did advise them that the person whom you were sharing the room with gave out the information of your room's location to a stranger whom she met at the Resort. Thus, causing the breech to your privacy and room location. The Housekeeper Supervisor noted that she did not allow anyone to enter your room. Thank you for your feedback as it is greatly appreciated. We do hope to see you again in the near future.

2
Family with small children

Room was filthy

By on Sep 4, 2021

Review comment responded on Sep 21, 2021

Good day Marilyn, Thank you for your feedback as it helps us to improve our service for the future. We do apologize for the inconvenience that you faced during your stay.

3
Everyone

I liked the fact that the resort is right on the beach. Couldn't beat that. However, I had to ask numerous times to get extra towels for the room. And then we had to move rooms because the bathroom ceiling started leaking all over the place. And since there are no elevators, it would be nice to have ramps and/or luggage roller to get your bags to the upper floors. The staff were very accommodating.

By , from FEDERALSBURG on Aug 28, 2021

Review comment responded on Sep 3, 2021

Good day Michael, We are sorry about the inconveniences you faced during your stay. When an issue arises, we try to rectify it in a timely manner. The great thing is our staff is willing to assist when moving luggage on the property. We also have a cart that can be requested from the Front Desk. Emerald Beach Resort has the ideal location with it being directly on beach and minutes away from the airport. Despite the hiccups, we hope to see you in the near future.

4
Family Partner Couples

Great Location with Beachfront Rooms on Emerald Beach.. Rooms seem to need up keeping but they are doing their best.. The manager took care of us for an issue we had in our room and staff was pleasant..

By on Aug 14, 2021

Review comment responded on Sep 3, 2021

Good day John, It was a pleasure having you stay with us at Emerald Beach Resort. We are happy that you enjoyed your stay with us at the Resort. Glad we were able to rectify the issue you had. We do appreciate your feedback. Hope to see you again in the near future.

4
Family

Beach is awesome. Couple burned out bulbs in bathroom and cabinet door to fridge was falling off. Difficult to communicate with front desk due to overly large glass barrier, masks and accents.

By on Aug 12, 2021

Review comment responded on Sep 8, 2021

Good day, It was a pleasure having you stay with us at Emerald Beach Resort. We are happy that you enjoyed your stay at the Resort. Yes, due to the COVID 19 pandemic, there is a glass barrier to protect both our guests and employees at the front desk. We do hope to see you again in the near future.

2
Family with small children

I was really torn giving this review but it came down to the question of whether I would ever stay here again and the answer is no. The price is very reasonable and based on that you aren’t getting much aside from the stunning beach the resort sits on. Our door broke (yes we couldn’t get in multiple times) with the first even taking over 90 mins to fix - no one wants to waste vacation time doing that. The service at the restaurant is exceptionally slow, facilities look worn, and probably the most frustrating thing happened when it took over 24 hours from check in to get a single towel. We called the front desk walked to the front desk asked multiple times - it took over 24 hours. One day our used towels (at least I hope it’s the ones we used) were just rolled back up to look like new towels.

By on Aug 7, 2021

4
Family Family with small children Partner Couples

The beach bar and restaurant are awesome and delicious. Waiters and bartenders are super friendly and professional. The grounds need some major work—people left litter lying around and there was no one to clean it up. There was supposed to be a cafe on the premises but it never opened while we were there (5 days). The pool was awesome and well kept and the beach was beautiful and perfect! Honestly the major problem was the grounds—they need more staff to clean and reminders for those rude guests who don’t clean up after themselves. (There were left out alcohol cups, water bottles, etc.) On hot days the trash would get really smelly outside our hotel room. I love how solid the walls of the hotel were! People were partying all around us but we couldn’t hear them when we went to bed early (family of 4 with a young boy). Great scenic views!

By on Jul 24, 2021

Review comment responded on Sep 3, 2021

Good day, It was a pleasure having you stay with us at Emerald Beach Resort. We are happy that you enjoyed your stay and the location of our Resort. The cafe is currently closed because of COVID. However, Caribbean Fusion is open and able to accommodate guests. Your feedback is important to us, as it helps us to improve our service. We hope to see you again in the near future.

5
Everyone

I liked everything.

By on Jul 23, 2021

Review comment responded on Sep 3, 2021

Good day, It was a pleasure having you stay with us at Emerald Beach Resort. We are happy that you enjoyed your stay here with us at Emerald Beach Resort. We appreciate your feedback. Hope to see you again in the near future.

url importing http://sso-opn.orbitz.com/St.-Thomas-Hotels-Emerald-Beach-Resort.h185218-p2.Hotel-Reviews
There was an error importing /St.-Thomas-Hotels-Emerald-Beach-Resort.h185218-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/St.-Thomas-Hotels-Emerald-Beach-Resort.h185218-p2.Hotel-Reviews

Frequently asked questions