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Recent guest reviews

This honestly the first time I stayed in a hotel and was worried about cleanliness. I have to sleep in a bed I am uncertain of (thank goodness I didn't get bedbugs or anything). My ice bucket lid wasn't clean. They may seem small but I didn't feel at home like any other hotel I've stayed in.

Not super impressed - one bed didn’t have a comforter (just a sheet), pink stains on pillow cases, hot hot hot in the halls, random stains on the walls, non-smoking room still smelled like smoke.

Your help at the front desk is excellent. She makes this hotel great!!?

They had transportation to the air port. Front desk check in was done profesional. My husband is handicapped an they carried the luggage up the stairs to the room.

The front desk staff was excellent! The hotel is right next to a diner called Golden Pancake and the food there was amazing.

I simply stayed overnight because of a funeral so I really have nothing bad to say. I didnt come for fun. The staff was very helpful.

The property was dirty ! The floors where nasty! The bedding was gross! The parking lot was dark at night !

We did not like anything. The receptionist seemed HIGH...as if she had been doing drugs!! Then she made a copy of my credit card. She did it without my knowledge until after she had done it. Made me so uncomfortable!! There was food left in the refrigerator from the previous occupants of the room. It smelled horrible. There were old food outside of the door in the hallway to at least 2 rooms. Complete filth!!

Great location. But the staff is the real 5 Stars. DeBorah was amazing as well as anyone else we encountered. Room was clean and comfortable. We will stay here again!

The staff was very helpful. The property is older and the pool was not open.

Everything smelled like cigarettes. When I got to my room there was mold on the walls stains on one of the beds and the whole room stunk and I reserved a non smoking room for that reason.

It is convenient & staff are friendly & accommodating. George was working at that night & was very accommodating find remedy to park our car since my husband is handicapped. The only available open parking was at the back & my husband cannot walk that far & our room was at 102 so he let us park at the Shuttle parking space at front.Thank you George. Limited parking space for the hotel is my most dislike. Much space is marked for Pancake Customers but they are close at night. Why they cannot allow us to use some of their parking spaces when situation like this. Also a concern for refrigerator in Room 102. Ice machine is far away middle of the building. Please take into account these concerns which will not only satisfy 1, 2, or 3 guests but a lot of guests will be returning back to hotel. Thank you.

I liike the hotel bec.the staff are friendly and accommodating and room is clean. I really don't appreciate the very limited parking space. My husband is a handicap and after 3 times rounding the bldg we parked at the back of hotel & our room is at front 102. So many space taken by the pancake restaurant and we are not benefiting from them anymore as far as meals. Big concern with room 102 refrigerator. It is a handicapped room but not accessible fir room ref and the uce machine is way at the middle of hotel building. Please consider my concerns. Thank you.

Great hotel service and shuttle service. Friendly and helpful staff and very reasonable price.

There was no free breakfast as advertised. No elevator.

Natural Bridge Rd St. Louis MO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • 24-hour fitness center

Located in Airport Township, Quality Inn St. Louis Airport Hotel is within a 15-minute drive of popular attractions such as Hollywood Casino Amphitheatre and Ameristar Casino St. Charles. This 137-room hotel welcomes guests with a restaurant and conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Enjoy a bite to eat at The Golden Pancake, the hotel's onsite restaurant.


Rooms

All of Quality Inn St. Louis Airport Hotel's 137 soundproofed rooms provide coffee makers, free local calls, and ironing boards. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

At Quality Inn St. Louis Airport Hotel, guests have access to a 24-hour fitness center, free WiFi in public areas, and a meeting room. If you drive, self parking is USD 6 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Double Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn St. Louis Airport Hotel

Everyone (30) Couples (4) Family (16)
1
Everyone

By on Jul 12, 2021

Review comment responded on Jul 23, 2021

We're sorry you were unhappy. Thank you for your business.

3
Family Business Business

This honestly the first time I stayed in a hotel and was worried about cleanliness. I have to sleep in a bed I am uncertain of (thank goodness I didn't get bedbugs or anything). My ice bucket lid wasn't clean. They may seem small but I didn't feel at home like any other hotel I've stayed in.

By on Jul 9, 2021

Review comment responded on Jul 9, 2021

Thank you for staying with us recently. Please accept our apologies for not providing you with the perfect stay you deserve. Feedback such as yours is very valuable as it helps us to improve our services and facilities, so that we can provide the best experience to all our guests. We have shared your review with our team and we are making adjustments so that this does not happen again. Thank you again for sharing your comments and we look forward to welcoming you back soon.

2
Friends

Not super impressed - one bed didn’t have a comforter (just a sheet), pink stains on pillow cases, hot hot hot in the halls, random stains on the walls, non-smoking room still smelled like smoke.

By on Jun 12, 2021

Review comment responded on Jun 12, 2021

Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

5
Everyone

By on Oct 28, 2020

Review comment responded on Oct 29, 2020

Thank you for choosing the Quality Inn St. Louis Airport Hotel for your travel plans! We look forward to welcoming you back again soon.

2
Everyone

By on Dec 21, 2019

5
Everyone

Your help at the front desk is excellent. She makes this hotel great!!?

By on Nov 29, 2019

4
Partner Couples

They had transportation to the air port. Front desk check in was done profesional. My husband is handicapped an they carried the luggage up the stairs to the room.

By on Nov 15, 2019

4
Friends

The front desk staff was excellent! The hotel is right next to a diner called Golden Pancake and the food there was amazing.

By on Oct 18, 2019

1
Everyone

By on Aug 26, 2019

3
Family

I simply stayed overnight because of a funeral so I really have nothing bad to say. I didnt come for fun. The staff was very helpful.

By on Aug 8, 2019

Quality Inn St. Louis Airport Hotel

10232 Natural Bridge Rd, St. Louis, MO 63134
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