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Recent guest reviews

Our family enjoyed our stay, besides one of the elevators being out which it was a wait on going up and coming down. Everything was amazing.

Great service!!

Clean nice rooms, friendly staff, nice buffet breakfast

Friendly welcome, nice Managers Happy Hour drinks. Family friendly at the same time noisy for adjoining rooms. Great stay in early November, not the same in January. Some parts of the room nicely cleaned, while not so much in other areas of he room. Great location, easy access on & off the highway.

This hotel has a great lobby for friends and family to gather in. It's also one of the trolley stops which was convenient.

All basics were good. Cool elevator and excellent breakfast.

Happy Hour and complimentary breakfast was very nice. Room was clean and comfortable. Close to everything we wanted to do in St. Charles.

Hotel was hosting dance competion and they did a great job keeping things under control. check in was easy. I suggest having all 3 elevators fixed for easier transport.

Lovely room and amazing breakfast! Only thing missing was mimosas!

The staff were great! Helped with special requests. Thank you

Great room space, clean, food is great, and great customer services!!!!

Large room, quick service, good location. Overall, a pleasant place to stay.

Clean rooms, staff explains things well, nice breakfast. However, the pool water was cloudy looking, dont know what was up with that.

I have stayed here 3 times and just love the look and feel of the hotel. Always comfortable and breakfast is always delicious!

This is a typical Embassy Suites, which is a clean, professionally managed, and a nice upper-mid level hotel. All the rooms are, of course, actual two-room suites, and they're rather spacious. This particular hotel, as of 2016, was mildly dated and you can tell the facility itself isn't new. Hilton has kept the property feeling refreshed though, and it will provide a pleasing stay for, I'd say, up to a week.

Staff very helpful and courteous. Great location. Room very clean and well kept. Will stay at again when in area.

Convention Center Plz St. Charles MO

Hotel highlights

  • Free buffet breakfast
  • Free parking
  • Onsite dining
  • Indoor pool

Located within a mile (2 km) of Ameristar Casino St. Charles, Embassy Suites St. Louis - St. Charles is within 2 miles (3 km) of Historic Main Street. This 3.5-star hotel welcomes guests with 296 rooms and conveniences like an indoor pool, free self parking, and a gym. Located centrally in St. Charles, it's connected to the convention center and also close to Lewis & Clark Boathouse and Nature Center and Lindenwood University.


Dining

Free buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

All 296 accommodations afford space to spread out with a separate bedroom and living rooms. Guests can expect WiFi and LCD TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Guests staying at Embassy Suites St. Louis - St. Charles enjoy an indoor pool, a gym, and WiFi in public areas. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, express check-in, and express check-out.

Room options

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 4

Premium Suite, 1 King Bed (Wellness, In-room air purification)

1 King Bed | Sleeps 4

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

2 Queen Beds | Sleeps 6

Suite, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 6

Guest reviews for Embassy Suites St. Louis - St. Charles

Everyone (11) Couples (3) Family (6) Friends (1)
5
Family with small children

Our family enjoyed our stay, besides one of the elevators being out which it was a wait on going up and coming down. Everything was amazing.

By on Sep 30, 2021

Review comment responded on Oct 1, 2021

Dear Felecia, I’m happy to learn that you enjoyed your stay overall. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. Thank you for staying with us. Best, Tim Lewin General Manager

5
Partner Couples

Great service!!

By on Aug 4, 2021

Review comment responded on Sep 8, 2021

Dear Anonymous, We are thrilled you enjoyed your stay! Thank you for the review and please visit us again. Best, Tim Lewin General Manager

5
Everyone

By on Jul 12, 2021

Review comment responded on Jul 26, 2021

Dear Anonymous, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Tim Lewin General Manager

4
Family

Clean nice rooms, friendly staff, nice buffet breakfast

By on May 9, 2021

Review comment responded on May 9, 2021

We are delighted you had a great experience. The team is thrilled to be able to offer the omelet station again. I will share your comments with the team.

5
Everyone

By on Feb 9, 2021

Review comment responded on Feb 21, 2021

Thank you for the 5 star review.

4
Partner Couples Family

Friendly welcome, nice Managers Happy Hour drinks. Family friendly at the same time noisy for adjoining rooms. Great stay in early November, not the same in January. Some parts of the room nicely cleaned, while not so much in other areas of he room. Great location, easy access on & off the highway.

By on Jan 23, 2021

Review comment responded on Jan 24, 2021

Thank you for the detailed description of each of your experiences at our property. It is our goal to provide an experience similar to your December stay. We will address your concerns with the team.

5
Friends Family

This hotel has a great lobby for friends and family to gather in. It's also one of the trolley stops which was convenient.

By , from IL on Dec 8, 2020

Review comment responded on Dec 9, 2020

I am pleased that you enjoyed the amenities our hotel offers.

3
Everyone

By on Sep 27, 2020

Review comment responded on Sep 28, 2020

We strive to deliver a 5 star experience. Please reach out to our leadership team to share how we could have improved your stay.

5
Everyone

By on Sep 11, 2020

Review comment responded on Sep 11, 2020

We are pleased you had such a great experience

5
Family Business Business Family

All basics were good. Cool elevator and excellent breakfast.

By on Nov 19, 2019

Review comment responded on Dec 11, 2019

Thank you for your comments regarding our property and the service you received while at the hotel. Our team takes pride in delivering a wonderful stay.

Embassy Suites St. Louis - St. Charles

2 Convention Center Plz, St. Charles, MO 63303
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