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Recent guest reviews

Nasty nasty place staff not friendly bed hard tub dirty just bad place to stay

Do yourself a favor and book somewhere else. This place is dirty beyond any expectations. Black mold on curtains, dirty and sticky carpets, clogged toilets, no housekeeping. Even thought, it says it includes breakfast; they just give a bag with an apple, water, and granola bar. I don't know what was worst: the common area carpet or inside the room. The AC didn't work very well and it was so loud we tought the room was flooding. The staff was friendly enough to listen to complaints but not as much to fix any issues. WILL NOT GO BACK NOR RECOMMEND IT.

This property is just ok. It needs renovations of the rooms. There was no spare umbrella to use to walk to my car and the breakfast stops too early on the weekends. The price was good and the location was good.

Rooms and bathrooms need to be updated. AC was very loud, it was not possible to sleep.

The hotel was dirty and provided no room service. The hotel advertises breakfast but only provided an apple, granola bar and coffee. Horrible stay!

Friendly staff. Accommodations are dated but well maintain an clean. Sadly because of pandemua, breakfast is a bag with few items, no issues many restaurants are near by get what you want.

Toilet issues both nights. Outdated carpeting. No sitting chair in room. Needed updates overall. Hotel staff was not at desk several times when needed. Prepackaged breakfast was water, muffin, granola bar, and apple. Will not be staying again.

We enjoyed the fact that it was a quiet area but the carpet was dirty, the shower faucet was falling apart and tbere was something on yhe bathroom floor like a film of some sort that you could see and slip on

this hotel needs to be upgraded. The bathroom floor was not clean, the bathtub water has issues going down. the tv would only change channels if you got next to the tv, and used the remote. The table that was in the room clearly was not cleaned. and the telephone in the room did not function. And to top it off the lock on the door, needs oiling, it was very difficult to open the door. the check out people never asked did I have any problems.

Nothing the property was an absolute dump. There were holes punched in the rooms walls, the tub didnt drain, the front counter rep was rude, and the property had walls so thin when they neighboring room shut their door it shook ours like it was being slammed.

The pros are that youre very close to downtown St. Augustine. They also provide you with service to take you to the trolley tour. Too many cons. Rooms had a weird smell. Sheets on the bed had holes in them ...both beds. A/c would not cool. Matresses were old & worn. Pillows were worn. Hotel is outdated. Bathrooms were not property cleaned...the toilet still had a ring in it. Very disappointing. Definitely not worth the cost to stay there.

The bathroom needed updated. In general it needed to be updated. When we arrived no one was at the desk. We had to wait several minutes before she returned.

Mediocre prices. Wasn't too bad on the wallet. Would possibly come back

Good location but the room was old and had a bad smell. The beds were uncomfortable.

Very clean and they were very nice I would definitely recommend

It is 1 1/2 miles from the historic district, not in the historic district as advertised. Only chair in “suite” was a desk chair. WiFi was awful. When questioned front desk, was told that nobody else had complained so no problem.

I didnt like that noone answered the phone at front desk. The closet door was coming off and everytime you pull it would not close.

San Marco Ave St. Augustine FL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a 5-minute walk of Old Florida Museum, Country Inn & Suites by Radisson, St. Augustine Downtown Historic District, FL is within a 15-minute stroll of Davenport Park. This hotel has 54 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay. Savor a meal from the comfort of your room with room service.


Rooms

All 54 soundproofed rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

Guests of Country Inn & Suites by Radisson, St. Augustine Downtown Historic District, FL have access to an outdoor pool, a fitness center, and a spa tub. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Rollin Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Country Inn & Suites by Radisson, St. Augustine Downtown Historic District, FL

Everyone (31) Couples (10) Family (13)
1
Partner Couples

Nasty nasty place staff not friendly bed hard tub dirty just bad place to stay

By on Sep 28, 2021

2
Family Family with small children

Do yourself a favor and book somewhere else. This place is dirty beyond any expectations. Black mold on curtains, dirty and sticky carpets, clogged toilets, no housekeeping. Even thought, it says it includes breakfast; they just give a bag with an apple, water, and granola bar. I don't know what was worst: the common area carpet or inside the room. The AC didn't work very well and it was so loud we tought the room was flooding. The staff was friendly enough to listen to complaints but not as much to fix any issues. WILL NOT GO BACK NOR RECOMMEND IT.

By on Sep 7, 2021

Review comment responded on Sep 9, 2021

We apologize you were not satisfied with the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

3
Friends

This property is just ok. It needs renovations of the rooms. There was no spare umbrella to use to walk to my car and the breakfast stops too early on the weekends. The price was good and the location was good.

By on Aug 15, 2021

Review comment responded on Aug 16, 2021

We apologize you were not satisfied with the room & breakfast during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

2
Friends

Rooms and bathrooms need to be updated. AC was very loud, it was not possible to sleep.

By on Aug 2, 2021

Review comment responded on Aug 5, 2021

We apologize you were not satisfied with the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

1
Partner Couples

The hotel was dirty and provided no room service. The hotel advertises breakfast but only provided an apple, granola bar and coffee. Horrible stay!

By on Jun 30, 2021

Review comment responded on Jul 10, 2021

We apologize you were not satisfied with the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

4
Family

Friendly staff. Accommodations are dated but well maintain an clean. Sadly because of pandemua, breakfast is a bag with few items, no issues many restaurants are near by get what you want.

By on May 29, 2021

Review comment responded on May 31, 2021

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Friendly staff .We look forward to your next stay.

2
Partner Couples

Toilet issues both nights. Outdated carpeting. No sitting chair in room. Needed updates overall. Hotel staff was not at desk several times when needed. Prepackaged breakfast was water, muffin, granola bar, and apple. Will not be staying again.

By on May 10, 2021

Review comment responded on May 17, 2021

We apologize you were not satisfied with the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

3
Partner Couples

We enjoyed the fact that it was a quiet area but the carpet was dirty, the shower faucet was falling apart and tbere was something on yhe bathroom floor like a film of some sort that you could see and slip on

By on Apr 20, 2021

Review comment responded on Apr 20, 2021

We apologize you were not satisfied with the room at the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

2
Family

this hotel needs to be upgraded. The bathroom floor was not clean, the bathtub water has issues going down. the tv would only change channels if you got next to the tv, and used the remote. The table that was in the room clearly was not cleaned. and the telephone in the room did not function. And to top it off the lock on the door, needs oiling, it was very difficult to open the door. the check out people never asked did I have any problems.

By on Apr 4, 2021

Review comment responded on Apr 5, 2021

We apologize you were not satisfied with the room at the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

1
Partner Couples Family

Nothing the property was an absolute dump. There were holes punched in the rooms walls, the tub didnt drain, the front counter rep was rude, and the property had walls so thin when they neighboring room shut their door it shook ours like it was being slammed.

By on Mar 22, 2021

Review comment responded on Mar 27, 2021

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Country Inn & Suites by Radisson, St. Augustine Downtown Historic District, FL

231 San Marco Ave, St. Augustine, FL 32084
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