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Recent guest reviews

Very nice room for the price.

Rooms were very clean. The continental breakfast was well organized.

Good choice!

Wonderful updates! Beds were comfortable and the room was excellent. We will be back!

It was spacious clean but the employees were very snobby n even made me purchase an extra room because I have 6 kids saying the only allow 2 kids per room. Well sum of us have a lot of kids

Rooms were spacious and clean. Hallways were confusing and elevator was hard to find.

My mother, sister, and myself stayed 5 days at the hotel. The property itself is in definite need of upgrades. The beds were fine, however the furniture and carpet were stained and extremely used. The fridge leaked water inside as well. The room attendants were very friendly, but many issues arose around the hotel. There seemed to be a lot of drug usage going on within the hotel. The first morning I was there I was harassed by the receptionist's friend who seemed to be very high on something and the manager was even making joking comments about her being up since 3am (mind you it was 9am when I was eating breakfast). She would not leave me alone to eat my breakfast. The next day my mother had an encounter with the same women. Two days later we drive up to the hotel and there is a strange man completely exposing himself and urinating in the front of the property. Afterwards he just sat and hung out on the front bench for 5 hours (this was about 7-8pm on Sunday 6/14). We found the receptionist and told her what just happened and nothing was done about it. The man was allowed to loiter around the hotel. My sister and mother smoke and were extremely uncomfortable when having to go outside, so they were told they could smoke in the middle common area outside away from the man. We didn't even want to leave the hotel because we didn't know if the man would do something, especially given what he had already done. In short, more happened, and we will not stay at this hotel again.

I found two different cockroaches in my room.I was very disappointed.

Checking was terrible, I reserved on orbitz but the front desk had issues. She claimed I didn’t pay for the room. Just not a great experience.

Woke to the smell of cigarette smoke both nights. Both my wife and I got sore throats. Very inconsiderate guests broke hotel no smoking policy. Wish hotel staff had better way to detect and enforce.

Perfect for overnight or longer. Clean, spacious and great amenities . Easy on/off the highway and close to several restaurants.

Nice clean, comfortable room, pleasant staff. Breakfast is mediocre at best particularly the completely tasteless eggs. Drunk foul mothed guests sitting in the lobby was an unwelcome touch.

Staff was friendly and the amenities where up to par ,most of all everything was great it felt like home for me

I only stayed one night but this hotel is a great stay and the staff amazing

Very comfortable. We enjoyed our stay. Lots of features.

Loved this hotel. The rooms were super clean, hotel staff was very courteous. Would definitely recommend!

clean, spacious room. free food and drinks tues, wed, thurs eve which is nice.

VISITED THE RV/MH/HALL OF FAME MUSEUM IN ELHART. EVERYTHING WAS PERFECT.

Cassopolis Street Elkhart IN

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Staybridge Suites Elkhart, an IHG Hotel places you within a 10-minute drive of Ruthmere Mansion and Midwest Museum of American Art. This 95-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Free breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 95 air-conditioned rooms feature kitchens with refrigerators, microwaves, and dishwashers. 39-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include coffee makers, free newspapers, and free local calls. Housekeeping is available on request.


Property features

At Staybridge Suites Elkhart, an IHG Hotel, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Standard Suite, Non Smoking, Kitchen

1 King Bed | 1 Queen Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Kitchen)

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking, Kitchen

1 King Bed | Sleeps 2

Suite, 2 Bedrooms, Non Smoking, Kitchen

1 King Bed and 2 Queen Beds | Sleeps 6

Guest reviews for Staybridge Suites Elkhart, an IHG Hotel

Everyone (8) Couples (3) Business (3) Family (9)
5
Everyone

Very nice room for the price.

By on Aug 4, 2021

Review comment responded on Aug 11, 2021

Dear Guest, Thank you for your time taking to review our property.

5
Family

Rooms were very clean. The continental breakfast was well organized.

By on Jun 13, 2021

Review comment responded on Jun 18, 2021

Dear Guest, Thank you for your time taking to review our property. we appreciate your time and your feedback.

5
Family

Good choice!

By on May 30, 2021

Review comment responded on Jun 2, 2021

Dear Guest, Thank you for your time taking to review our property. We appreciate your time and your feedback.

5
Everyone

By on May 27, 2021

Review comment responded on Jun 18, 2021

Dear Guest, Thank you for rating our property.

5
Family

Wonderful updates! Beds were comfortable and the room was excellent. We will be back!

By on May 22, 2021

Review comment responded on May 22, 2021

Dear Guest, Thank you for your time taking to review our property. We appreciate your time and your feedback.

3
Family with small children Family

It was spacious clean but the employees were very snobby n even made me purchase an extra room because I have 6 kids saying the only allow 2 kids per room. Well sum of us have a lot of kids

By on Mar 25, 2021

Review comment responded on Mar 29, 2021

Dear Guest, Thank you for your time taking to review our property. We appreciate your time and your business. I am very sorry for the behavior of the staff . We take pride and we strive to do our best to serve our guest. The grievance was forwarded to the appropriate department and made sure repeat occurrences does not repeat. We hope you give us another chance to showcase our hospitality in near future.

5
Family Friends Family

Rooms were spacious and clean. Hallways were confusing and elevator was hard to find.

By , from Sacramento on Oct 14, 2020

2
Family Family

My mother, sister, and myself stayed 5 days at the hotel. The property itself is in definite need of upgrades. The beds were fine, however the furniture and carpet were stained and extremely used. The fridge leaked water inside as well. The room attendants were very friendly, but many issues arose around the hotel. There seemed to be a lot of drug usage going on within the hotel. The first morning I was there I was harassed by the receptionist's friend who seemed to be very high on something and the manager was even making joking comments about her being up since 3am (mind you it was 9am when I was eating breakfast). She would not leave me alone to eat my breakfast. The next day my mother had an encounter with the same women. Two days later we drive up to the hotel and there is a strange man completely exposing himself and urinating in the front of the property. Afterwards he just sat and hung out on the front bench for 5 hours (this was about 7-8pm on Sunday 6/14). We found the receptionist and told her what just happened and nothing was done about it. The man was allowed to loiter around the hotel. My sister and mother smoke and were extremely uncomfortable when having to go outside, so they were told they could smoke in the middle common area outside away from the man. We didn't even want to leave the hotel because we didn't know if the man would do something, especially given what he had already done. In short, more happened, and we will not stay at this hotel again.

By , from Cayce, SC on Jun 17, 2020

Review comment responded on Jun 20, 2020

We are very sorry to hear that your stay was less than satisfactory. We understand that some of our guest rooms look outdated and worn. However, our hotel is currently in the process of a complete remodel to be able to correct these things. As for the lady and gentleman that were mentioned, both were paying guests in the hotel as well. Staff members and management had a close eye on the gentleman once concerns were brought to our attention. The safety of our guests and staff is priority. We provide 24/7 surveillance and security is on site at all times. We would love the opportunity to make this right with you and hope that you will give us the opportunity to do so in the future. If you have any additional concerns, please contact a manager at the hotel and we would be happy to help. Thank you, Management

4
Everyone

By on Feb 2, 2020

2
Everyone

I found two different cockroaches in my room.I was very disappointed.

By on Dec 11, 2018

Staybridge Suites Elkhart, an IHG Hotel

3252 Cassopolis Street, Elkhart, IN 46514
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