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Recent guest reviews

Super clean! polite and professional staff. Area around hotel clean and safe. Ample parking.

Room not prepared properly: Having a used soap and one half roll of toilet paper indicated that the staff was using the room or it was not thoroughly cleaned. Housekeeping did not clean room on the first day stay (was told that we needed to notify the front desk if we wanted it cleaned) had we’ve been told that we needed to notify ~ we would have done so. Many businesses are using COVID-19 as an excuse not to properly serve customers. If businesses are short-staffed then they should adapt and block room availability according to ability to serve properly. This is not a criticism of the staff but of the owners.

Clean and quiet, comfortable beds

They forgot to check us in even though they ran our card and spoke to us in person and the. Treated us poorly for their mistake- would not pick up trash (We have an I can’t which means dirty diapers) called me late at night and woke up my baby - locked us out of the room and said it wasn’t a “big deal” and would not give us a towel- also changed rate on us several times. There was a strange hair on the toilet upon arrival which I just flushed because I’m not the type of person to complain about little things- but they seriously need to work on their customer service and hygiene.

Nice clean hotel. Places to eat and drink within walking distance.

Liked modern feel, beds were comfortable, staff was responsive/polite, and had an overall great experience. Keep it up!

FLORENCE AVE Granger IN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express & Suites Mishawaka - South Bend, an IHG Hotel places you within a short walk of Heritage Square Shopping and within a mile (2 km) of University Park Mall. This 90-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 90 rooms have an array of amenities, including sofa beds, microwaves, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

At Holiday Inn Express & Suites Mishawaka - South Bend, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Accessible (Mobility Tub)

1 King Bed | Sleeps 2

Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Mishawaka - South Bend, an IHG Hotel

Everyone (5) Family (3)
5
Everyone

Super clean! polite and professional staff. Area around hotel clean and safe. Ample parking.

By on Sep 23, 2021

3
Family

Room not prepared properly: Having a used soap and one half roll of toilet paper indicated that the staff was using the room or it was not thoroughly cleaned. Housekeeping did not clean room on the first day stay (was told that we needed to notify the front desk if we wanted it cleaned) had we’ve been told that we needed to notify ~ we would have done so. Many businesses are using COVID-19 as an excuse not to properly serve customers. If businesses are short-staffed then they should adapt and block room availability according to ability to serve properly. This is not a criticism of the staff but of the owners.

By on Sep 15, 2021

4
Family

Clean and quiet, comfortable beds

By on Aug 22, 2021

1
Everyone

By on May 19, 2021

Review comment responded on Jun 30, 2021

We are so sorry your experience was less than satisfactory, your review will be used to ensure future guests do not encounter the same issue! We look forward to seeing you next time!

5
Everyone

By on Oct 25, 2020

2
Family with small children Family

They forgot to check us in even though they ran our card and spoke to us in person and the. Treated us poorly for their mistake- would not pick up trash (We have an I can’t which means dirty diapers) called me late at night and woke up my baby - locked us out of the room and said it wasn’t a “big deal” and would not give us a towel- also changed rate on us several times. There was a strange hair on the toilet upon arrival which I just flushed because I’m not the type of person to complain about little things- but they seriously need to work on their customer service and hygiene.

By , from Galesburg IL on Jun 28, 2020

5
Everyone

Nice clean hotel. Places to eat and drink within walking distance.

By on Jan 12, 2019

5
Everyone

Liked modern feel, beds were comfortable, staff was responsive/polite, and had an overall great experience. Keep it up!

By , from Mishawaka on Dec 17, 2018

Holiday Inn Express & Suites Mishawaka - South Bend, an IHG Hotel

224 FLORENCE AVE, Granger, IN 46530
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