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Recent guest reviews

It's not clean at all. Footsteps on the carpet, stains on the wall paper, and the worst of all, dirty/stained bedding with hair and dust on it!!! Looks like they didn't change the bedding after the previous guest left. Terrible!!! Sleep in our own sleeping bags.

Room was extremely dirty. Bath tub was moldy and dirty. Shower curtain had not been changed in a long while. Even the towels were old and dingy...

Hotel was super noisy and all of the noise from the lobby and bar easily traveled to our hotel room as we were trying to sleep. We called the front desk at 10:30pm and they didn’t do anything about it. Pillows were flat, lock on bathroom door was broken, air conditioning only went to 65 (which is only an issue if you like sleeping in the cold like we do), no fridge or microwave in hotel room, and seemed overall a poor value for what we paid. Worst hotel night sleep we’ve ever had unfortunately.

Wonderful location, clean, excellent service! Everyone is so friendly and helpful. This hotel is how it should be!

Overall it was a pleasant stay. Nice staff. I paid for a breakfast upcharge with my reservation. Any hot food for breakfast is an additional charge even though my reservation was suppose to cover it. Very misleading breakfast policy.

The rooms are great and the bar in the lobby was great for our New Year's Eve stay.

Everythig was clean but in some places a little worn.

Love the 6th floor amenities. Wish they still had a hot tub to relax in.

Was nice inside and out. Clean rooms. Quiet even with slayer performance next door. Connected to arena which was nice for indoor entry. Good for the price

We were put on 6th floor right next to the lounge, very noisy at all times of the day. Curtains torn on one side in rm 624. Did not close properly. Do not like open concept to lower levels as adds to noise level.

Safe location. Clean and pleasant. Would recommend to others.

I liked the 6th Floor Club lounge with appetizers in the evening and breakfast in the morning. Also, having the lounge open with food into the evening hours was perfect for a late arrival.

nice didnt even have to go outside in the cold weather

West Avenue North Sioux Falls SD

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a 5-minute walk of Sioux Falls Arena, Sheraton Sioux Falls & Convention Center is within a 15-minute stroll of Sioux Falls Convention Center. This 243-room, 4-star hotel has an indoor pool along with free in-room WiFi and free self parking. Centrally located in Sioux Falls, the hotel is connected to the convention center, and a short walk from Veterans' Memorial Park and Denny Sanford Premier Center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

All 243 air-conditioned rooms provide coffee makers, free newspapers, and safes. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and ironing boards.


Property features

Guests of Sheraton Sioux Falls & Convention Center have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-out.

Room options

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Deluxe Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 4

Traditional Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Executive Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Sheraton Sioux Falls & Convention Center

Everyone (18) Couples (9) Business (1) Family (8) Other (1)
2
Partner Couples

It's not clean at all. Footsteps on the carpet, stains on the wall paper, and the worst of all, dirty/stained bedding with hair and dust on it!!! Looks like they didn't change the bedding after the previous guest left. Terrible!!! Sleep in our own sleeping bags.

By on Oct 10, 2021

Review comment responded on Oct 10, 2021

Dear shengze, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our team to foster improvements. For this reason, we hope to host you again. Sincerely, Marek Vesely General Manager

2
Partner Couples Business Business

Room was extremely dirty. Bath tub was moldy and dirty. Shower curtain had not been changed in a long while. Even the towels were old and dingy...

By on May 26, 2021

Review comment responded on May 27, 2021

Dear Anonymous, The cleanliness of our accommodations is a high-focus area, so I’m very sorry we let you down. We appreciate your candid feedback and do review it as a team to continually foster improvements. Thank you for staying with us and we hope to have the opportunity to deliver a more positive experience on a return visit. Sincerely, Jason Peters General Manager

1
Family

Hotel was super noisy and all of the noise from the lobby and bar easily traveled to our hotel room as we were trying to sleep. We called the front desk at 10:30pm and they didn’t do anything about it. Pillows were flat, lock on bathroom door was broken, air conditioning only went to 65 (which is only an issue if you like sleeping in the cold like we do), no fridge or microwave in hotel room, and seemed overall a poor value for what we paid. Worst hotel night sleep we’ve ever had unfortunately.

By on Apr 25, 2021

Review comment responded on Apr 25, 2021

Dear Anonymous, I’m sorry to hear that noise pollution interrupted the comfort of your stay and that our accommodations were not to your liking. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor and improve the guest experience. Thank you for taking the time to share your review. Sincerely, Jason Peters General Manager

5
Family Partner Couples Business Business

Wonderful location, clean, excellent service! Everyone is so friendly and helpful. This hotel is how it should be!

By on Mar 28, 2021

Review comment responded on Mar 30, 2021

Thank you for choosing the Sheraton and providing your honest feedback. We are delighted you enjoyed your stay and look forward to your next stay with us.

5
Everyone

By on Jan 1, 2021

Review comment responded on Jan 2, 2021

Thank you for choosing the Sheraton Sioux Falls and providing your valuable feedback. We are delighted you enjoyed your stay and hope to see you next time you are in the area. Have a wonderful day,

5
Everyone

By on Dec 9, 2020

Review comment responded on Dec 10, 2020

Thank you for the positive rating. We are delighted you enjoyed your stay and hope to see you next time your travels bring you to Sioux Falls. Have a great day!

4
Business Business

Overall it was a pleasant stay. Nice staff. I paid for a breakfast upcharge with my reservation. Any hot food for breakfast is an additional charge even though my reservation was suppose to cover it. Very misleading breakfast policy.

By , from Miami, FL on Dec 9, 2020

Review comment responded on Dec 9, 2020

Tony, Thank you for choosing the Sheraton Sioux Falls. We are delighted you enjoyed your stay. We are terribly sorry you were disappointed in the breakfast. Please know, your comments have been shared with the management team as a way of continuously improving on delivering great guest experiences. We appreciate your business and loyalty and hope to serve you again next time your travels bring you back to the area. Have a fantastic day,

4
Everyone

By on Sep 16, 2020

Review comment responded on Sep 21, 2020

Thank you for choosing the Sheraton and providing a positive rating. It was a pleasure to have you with us and we hope to see you next time you are in Sioux Falls. Have a fantastic day.

4
Everyone

By on Jun 26, 2020

Review comment responded on Jun 29, 2020

Thank you for your rating. We hope to serve you again when you are back in Sioux Falls.

5
Partner Couples

The rooms are great and the bar in the lobby was great for our New Year's Eve stay.

By on Jan 6, 2020

Review comment responded on Jan 7, 2020

Thank you for the positive review and feedback. We are delighted you enjoyed your stay and we hope to serve you again when your travels bring you back to Sioux Falls.

Sheraton Sioux Falls & Convention Center

1211 West Avenue North, Sioux Falls, SD 57104
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