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Recent guest reviews

The room was very nice and very clean. The common areas were not clean. The tables in the breakfast area were not wiped off.

Nice newer area.

Spacious room, good location off major interstate, fun pool area for young kids

Horrible experience. Drove 6 1/2 hours to meet my parents. Planned in advance and spoke to the hotel and we were guaranteed rooms across the hall from each other. Upon arrival we were told one room was on 3rd floor and the other room was on 1st. We were told they could not follow through with their guarantee of rooms on the same floor. Went to 3rd floor room and key didn’t work to get into room. Called front desk and the lady told us to go get new card. Second key card didn’t work. Called again. By this time I had kids crying needing to use the bathroom and bags and luggage in the hallway. She said she couldn’t deliver the key to us and we would have to move to a new room. Carpet in room was a tripping hazard as it was loose and coming up. Very poor poor service. Would not recommend this place to my worse enemy. Asked for it to be made right and the lady at the front desk said she couldn’t.

It was close to heart hospital and convenient for early morning appointment

It was ok. Not real clean. Nice splash area for younger kids to swim. A lot of partying going on in and around the hotel. Not much for continental breakfast, just muffins, yogurt, applesauce. Had a broken elevator. A lot of people not wearing masks, including staff.

It was right off of the interstate. The lobby was nice. Elevated were clean and in good shape. The clutch had gone out on the door lock so it was tricky to operate. Room was mostly clean, but there was hair in the "kitchen" sink. The breakfast was very limit, but mostly due to COVID. They had hand sanitizer dispensers at the breakfast buffet, but they didn't work.

great location. besutiful and extremely clean, very comfortable. lovd the pantry and other food optons for late arrivals. wonderful options for hungry travelers who want to stay in.

We loved our stay here! The rooms were clean and comfortable and the staff were all very friendly. Our kids (4&2) absolutely loved the kids pool and it was nice having a safe and fun option for kids their age. The location is ideal and close to everything we needed. We will definitely be back next time we visit Sioux Falls!

We loved the beds and the size of the rooms! Best sleep in a motel ever!

The shuttle service to a wedding venue was convenient and accommodating

The hotel was very clean and the breakfast was good. It was really nice to have a window that opened for fresh air.

The hotel was what you would expect from Holiday Inn express - moderate luxury - updated and good size rooms. The staff was indifferent, not rude but not friendly. They must have repeated to me a dozen times that I booked by Expedia as excuses for minor problems we had with the room. I truly believe they treated us differently because we did not use their website directly and even made the comment that if you had booked with us directly it would have been different. If they don't want customers from Orbitz why take them in the first place. We book all of our travel and stays online third party and I would think twice before booking another stay with Holiday Inn Express.

Pool area with little kiddie pool area and Elise was great!

Perfect for families and young kids. Amazing pool for young children. Breakfast was A++ . Easy to get to location. We plan on making it our go to hotel in Sioux falls!

W Avera Dr Sioux Falls SD

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Holiday Inn Express and Suites Sioux Falls SW, an IHG Hotel places you next to Avera Health and within a 10-minute walk of Avera on Louise Health Campus. This 92-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

All of Holiday Inn Express and Suites Sioux Falls SW, an IHG Hotel's 92 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Holiday Inn Express and Suites Sioux Falls SW, an IHG Hotel features an indoor pool, a children's pool, and a 24-hour gym. You can take advantage of free parking, along with a free airport shuttle during limited hours. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, free WiFi in public areas, and a meeting room.

Room options

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Guest reviews for Holiday Inn Express and Suites Sioux Falls SW, an IHG Hotel

Everyone (17) Business (4) Couples (6) Family (19) Other (1)
3
Everyone

By on Jun 28, 2021

3
Everyone

The room was very nice and very clean. The common areas were not clean. The tables in the breakfast area were not wiped off.

By on Jun 10, 2021

5
Partner Couples

Nice newer area.

By on Jun 5, 2021

4
Family Family with small children

Spacious room, good location off major interstate, fun pool area for young kids

By on May 1, 2021

1
Family with small children Family

Horrible experience. Drove 6 1/2 hours to meet my parents. Planned in advance and spoke to the hotel and we were guaranteed rooms across the hall from each other. Upon arrival we were told one room was on 3rd floor and the other room was on 1st. We were told they could not follow through with their guarantee of rooms on the same floor. Went to 3rd floor room and key didn’t work to get into room. Called front desk and the lady told us to go get new card. Second key card didn’t work. Called again. By this time I had kids crying needing to use the bathroom and bags and luggage in the hallway. She said she couldn’t deliver the key to us and we would have to move to a new room. Carpet in room was a tripping hazard as it was loose and coming up. Very poor poor service. Would not recommend this place to my worse enemy. Asked for it to be made right and the lady at the front desk said she couldn’t.

By on Apr 6, 2021

Review comment responded on Apr 6, 2021

We appreciate you taking the time to provide us with such candid feedback of your stay. I am sorry to hear that several things during your stay did not meet you expectations. It is IHG's goal to consistently provide superior service and accommodations. Comments are very important to us. The feedback we receive from our valued guests like you, enable us to target problem areas and take the necessary action to ensure similar situations can be avoided in the future. We appreciate feedback we receive and welcome any opportunity to improve. We will be talking to management and hotel staff to avoid future problems in a continued effort to improve our guest experience. Despite this, we hope to be able to welcome you back on a return visit. Regards,

5
Partner Couples

It was close to heart hospital and convenient for early morning appointment

By on Apr 5, 2021

Review comment responded on Apr 6, 2021

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed tour stay and I'm looking forward to having you again as a guest in our hotel. Regards

5
Everyone

By on Mar 14, 2021

3
Family with small children

It was ok. Not real clean. Nice splash area for younger kids to swim. A lot of partying going on in and around the hotel. Not much for continental breakfast, just muffins, yogurt, applesauce. Had a broken elevator. A lot of people not wearing masks, including staff.

By on Mar 1, 2021

3
Everyone

By on Jan 3, 2021

3
Family Family

It was right off of the interstate. The lobby was nice. Elevated were clean and in good shape. The clutch had gone out on the door lock so it was tricky to operate. Room was mostly clean, but there was hair in the "kitchen" sink. The breakfast was very limit, but mostly due to COVID. They had hand sanitizer dispensers at the breakfast buffet, but they didn't work.

By on Nov 27, 2020

Holiday Inn Express and Suites Sioux Falls SW, an IHG Hotel

3821 W Avera Dr, Sioux Falls, SD 57108
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