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Recent guest reviews

I made my reservations a week in advance. When I checked in I got a much smaller room than I was promised with two single beds, no bathroom and a sink that the hot water didn't work in. The bed was like sleeping on a rock and I could hear every noise up and down the hall. The staff was friendly and warm as a consolation.

Overall the property was very nice, clean and the staff was very helpful. We had made a mistake ourselves on a booking issue, and they helped us work thru this during an extremely busy weekend. Very patient and helpful

not good

Free shuttle from train station to hotel.

Family owned historic building. Very friendly owner and staff. Short walk to Sea life center and historic downtown for dinning and shopping. If you are traveling there, I'd recommend taking the Alaska Railroad. Stunning trip through the mountains from Anchorage. A Resurrection Bay tour and charter fishing are all worth the expense.

Great staff. Helpful. Good value.

They were so super friendly, amazing beautiful property. Vintage feeling but amazing comfort. I would highly recommend Seward Hotel and I will be returning back here often.. the ocean is so close you can hear the seagulls. Love it!!

The property is in a prime location, which explains the ridiculous per night charge. The "historical" wing has shoddy rooms that share (thankfully) remodeled bathroom/shower facilities. In our room, the twin beds had threadbare throws. The walls hadn't been washed for who knows how long. Long gouges and scrapes marred the paint in several places. The rectangular fluorescent light fixture, the type usually found in garages, was glaring overhead, the non-working TV was so old it had a built-in VHS/DVD, and the outlets and light switches were yellowing with age. A portrait of John Wayne watched over us as we slept. I still can't fathom how that made it into a room in an Alaskan "historical " wing. However, despite the run-down appearance of this particular section of the hotel, the staff was exceptionally nice.

Staff was very accommodating, even held luggage during our day of checkout. The shuttle was hassle-free getting us to and from the train station and harbor.

Since we had a room in which we needed to share a bathroom, having robes in our room that we could use to go down the hall to use the showers and rest rooms would have been appreciated.

The New Seward Hotel has 2 sides- old and new. I didn't see the new side but in the old side where I stayed there were 2 twin beds a sink, TV, coat rack and side table. Pretty cozy. The bathrooms, of which there are 2, are shared with the other rooms on the floor. Each has a toilet, sink, and shower. This part was a bit strange but worked. Checking was easy and staff were friendly. Parking was available next to the hotel. Onsite they had a bar/restaurant and conference room. The decor was history of Seward and a lot of animal mounts. Very close to Sealife Center and other shops and food. Price was biggest sell since it was less than half others were charging but I guess that was the extra price for a private bathroom.

Good visit. Very nice town. Room was a little on the warm side, but ok.

Stayed here one night with a group of 4. Check in was smooth and easy. Room was clean and neat, although a bit old in style. But that fits with the rest of the hotels theme. Shower had awesome water pressure. Coffee available in the morning, and an easy checkout. We even had a nice meal at the restaurant for dinner. Overall, a good deal, given the expenses of many of the places in Seward.

I would stay in this hotel again as it is one of the better places in Seward. My issue with this and other older hotels is that you can hear ever footstep bump and loud conversation because of the older wood construction. Also it is not air conditioned which on some hot days in summer you need to leave the windows open and use a fan. The outside noise of delivery trucks etc can be an issue. My problem was when some drunk tenants came in at 2:00am and didn't settle down for about an hour as they slammed their doors and chatted loudly. Not really the fault if the hotel just lousy neighbors. I'm not sure there is a better place to stay in Seward because last time we were down near the docks and it was not good at all.

Everything in Alaska is expensive, especially lodging and especially in Seward. The room in our hotel was very pleasant, clean and comfortable. However, without A/C, and no cross ventilation, it was warm in the summer and required all the windows to be open. In downtown on the weekend, the streets were loud late and traffic loud early. Sleep was limited. Plus they were paving the roads, even on Sunday. Staff was great, preordered grab and go breakfast burrito from the restaurant for early AM fishing perfect. Close to restaurants and shopping. Great history. Give it a try!

Room had no bathroom. Room smelled like urine probably because there was no bathroom and people urinated in the sink. Was awaken 6 times by doors slamming from people who did in fact use the bathroom. Room overlooked a backyard full of garbage. The room was $200 a night and no bathroom ,seriously. I will never use Orbitz again. I priced the room when I was there and it was $159 per night. I booked early to get a better price. Can you explain why it was higher than just a walk in booking. Not happy

The location is excellent - easy walk to the downtown restaurants and waterfront, including the Sealife Center. The rooms were comfortable but nothing out of the ordinary. I enjoyed my omelet in their restaurant. On the other hand, they seemed to be having issues with their TVs. We were there for two nights. The TV in our first room wouldn't work so they moved us to another room. The TV there worked for that night but then went on the fritz the next night. They offered to move us again but three rooms for two nights seemed excessive and we weren't there to watch TV. The staff were very helpful and cheerfully tried their best, even replacing the monitor and cable box in the second room. In the end I think it may have been a cable issue.

A clean hotel with nice staff in a good location. The hotel is old, charming, and imperfect, but definitely a good value.

Staff was very nice, helpful & courteous. Upon our arrival, we needed to switch from the historic wing to the modern wing. Staff was very helpful getting this done. Our room was clean & comfortable.Enjoyed staying in the historic hotel. Was close & convenient to attractions. was located downtown convenient to restaurants & shopping.Highly recommend the ocean glacier & wildlife tour, & the Alaska Sea Life Center.

5th Ave Seward AK

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Hotel Seward places you next to Alaska SeaLife Center and Seward Waterfront Park. This 58-room hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 8 AM to 11 AM.


Rooms

The 58 recently renovated accommodations afford space to spread out with 3 bedrooms and living rooms. Guests can expect to find free WiFi and cable TV. Bathrooms offer free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, free local calls, and portable fans are also standard. Housekeeping is available once per stay.


Property features

Renovated in 2016, Hotel Seward offers a gym, free WiFi in public areas, and a conference center. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Other amenities at this historic hotel include a business center, coffee/tea in a common area, and a computer station.

Room options

Deluxe Room, 2 Queen Beds, Private Bath, Only room with Elevator access (Alaska Wing)

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Private Bath, No Elevator Access (Historic Wing)

1 Queen Bed | Sleeps 2

Economy Room, 2 Twin Beds, Shared Bathroom, No Elevator Access (Historic Wing)

2 Twin Beds | Sleeps 2

Guest reviews for Hotel Seward

Everyone (17) Couples (1) Family (5)
2
Business Business

I made my reservations a week in advance. When I checked in I got a much smaller room than I was promised with two single beds, no bathroom and a sink that the hot water didn't work in. The bed was like sleeping on a rock and I could hear every noise up and down the hall. The staff was friendly and warm as a consolation.

By on Sep 26, 2021

Review comment responded on Oct 7, 2021

I am sorry that the room you booked through a 3rd party was not the room in which you booked. you have to read the description closely, as we have several different styles, and prices are set with the accommodations. We are a historic building and the historic rooms from the 1900s are quite a bit smaller and most of the rooms in the lower price range do not have their own private baths in the room. I am sorry that the room you had, didn't have hot water. Will have maintenance take a look at it. I am glad that your encounters with the staff were good.

5
Family with small children

Overall the property was very nice, clean and the staff was very helpful. We had made a mistake ourselves on a booking issue, and they helped us work thru this during an extremely busy weekend. Very patient and helpful

By on Aug 21, 2021

Review comment responded on Aug 24, 2021

Anonymous, Happy we could make your stay pleasant. It is always our intention to help anyway we can. Wishing you a blessed day, Mary

2
Everyone

not good

By on Aug 19, 2021

Review comment responded on Sep 17, 2021

Mao, We are sorry you we unhappy. Its a disappointment to both of us that we did not meet your needs. Wishing you a blessed day, Mary

4
Family

Free shuttle from train station to hotel.

By on Aug 12, 2021

Review comment responded on Aug 13, 2021

Thank you - Glad that we were able to assist with your transfer from the Train depot to the Hotel

5
Family

Family owned historic building. Very friendly owner and staff. Short walk to Sea life center and historic downtown for dinning and shopping. If you are traveling there, I'd recommend taking the Alaska Railroad. Stunning trip through the mountains from Anchorage. A Resurrection Bay tour and charter fishing are all worth the expense.

By on Jun 23, 2021

Review comment responded on Jun 25, 2021

Thank you appreciate your kindness. Hope to see you again.

4
Family

Great staff. Helpful. Good value.

By on Jun 7, 2021

Review comment responded on Jun 18, 2021

Thank you

5
Partner Couples

They were so super friendly, amazing beautiful property. Vintage feeling but amazing comfort. I would highly recommend Seward Hotel and I will be returning back here often.. the ocean is so close you can hear the seagulls. Love it!!

By on Apr 16, 2021

Review comment responded on Apr 22, 2021

I am glad that you enjoyed your stay, and we look forward to your next visit.

3
Everyone

By on Aug 11, 2019

Review comment responded on Aug 23, 2019

Thank you for staying with us.

2
Family

The property is in a prime location, which explains the ridiculous per night charge. The "historical" wing has shoddy rooms that share (thankfully) remodeled bathroom/shower facilities. In our room, the twin beds had threadbare throws. The walls hadn't been washed for who knows how long. Long gouges and scrapes marred the paint in several places. The rectangular fluorescent light fixture, the type usually found in garages, was glaring overhead, the non-working TV was so old it had a built-in VHS/DVD, and the outlets and light switches were yellowing with age. A portrait of John Wayne watched over us as we slept. I still can't fathom how that made it into a room in an Alaskan "historical " wing. However, despite the run-down appearance of this particular section of the hotel, the staff was exceptionally nice.

By on Jul 19, 2019

Review comment responded on Aug 6, 2019

Dear Guest, I am glad that you enjoyed your visit. Most will agree that we are prime location to the shops, restaurants and of course the Alaska Sea Life Center. Just a block from the bay. Remind you, the Historic Wing of the Hotel was built in 1905, survived the 1964 earthquake, and practically survived a fire, which only took off the third floor of the building. For the original building to be standing and is in the great shape that it is for being 114 years old, it has a lot of charm, history and stories to tell. I want to say, that because of the florescent light figure and decor, we will be making changes to this room as quickly as we can. As for the TV, I am sorry to hear that it was not working. We have tried to keep of old with the new, and we are slowly changing out the old tube tv's with built in out as they continue to age, and wear out. Thank you for your review, and we greatly appreciate the time you spent, to point out where we could improve. I am glad to hear that the staff gave you a exceptionally well service.

5
Family

Staff was very accommodating, even held luggage during our day of checkout. The shuttle was hassle-free getting us to and from the train station and harbor.

By on Jun 21, 2019

Review comment responded on Jul 20, 2019

Thank your for your review and please stay with us again the next time you are in Seward. MarkK

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