Skip to main content
Beginning of main content

Recent guest reviews

great staff!!!

Really nice. Very clean. Pools were nice. Breakfast wasn’t great because of the corona. Hopefully next year will be back to normal.

Beautiful property. Indoor and outdoor pool with lazy river. Room was spacious and quiet. Located just outside of the tourist traffic but still close to food and attractions. Parking was minimal, if you didn't get back early you could be walking around the building. Staff was very friendly 😊

Nice clean!! Good stuff!! We relaxed on the balcony with a fine cigar and a stiff drink between the airport and the convention!!

Property was being remodeled which Orbitz did not not when booking. The workers took up a lot of the parking spaces and it was noisy.You had to go through construction areas to get to our room. Hallways are out dated even in areas suppose to be renovated.

The room was great food was really good would stay again if in area

Very pretty hotel, I would definitely recommend staying.

Nice, the room was very clean an spacious. The only issue was the a.c. unit made a lot of noise. It kept waking us up.

This is very Nice hotel. The beds are very comfy.

very clean and comfortable. its a little far to pigeon forge but not to far.

This is one of the best places that a person could stay! We loved it..

First of all is not pet friendly. My dog had to stay the night inside the car because they wouldn't give me my money back (cancelled the reservation). The ladies at the front desk were really nasty, they urgently need a customer service class. Dont even talk about the breakfast, eat as fast as you can because the kitchen lady will clean up everything so you can barely repeat. Worst stayed ever. Its not that clean for it to be a 4.3 star hotel. I give them a 3 at most.

Very nice hotel. Very big clean room. Good location with easy access.

Was very surprised at the quality of hotel in general. It had very spacious room with all amenities you could want and a staff that were very friendly and helpful. Location was great and will definitely go back.

We were there for two days. It was quite and peaceful. A little to far away from everything.

Very friendly, large room with balcony. Beautiful building & staircases.Yummy breakfast. Loved the Gone With the Wind theme.

Had constant trouble with room card. Room could have been cleaned better, but room was sufficient. Needed fresh fruit at continental breakfast.

Clean and nice decor. Friendly staff. The rooms are very nice and comfortable. Enjoyed the breakfast. Very reasonably priced for the amenities. Would stay again.

Winfield Dunn Pkwy Sevierville TN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.7 mi (4.3 km) from Sevierville Convention Center, Clarion Inn Willow River is within a 10-minute drive of other popular attractions like Tanger Outlets. This hotel has 89 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 7:00 AM to 10:00 AM.


Rooms

The 89 recently renovated accommodations feature balconies or patios and afford space to spread out with sitting areas. Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.


Property features

Clarion Inn Willow River features an indoor pool, a lazy river, and a fitness center. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, Non Smoking

2 Double Sofa Beds | 2 Queen Beds | Sleeps 5

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, Multiple Beds, Accessible, Non Smoking

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 5

Guest reviews for Clarion Inn Willow River

Everyone (10) Couples (7) Business (1) Family (6) Friends (1) Other (1)
5
Family

great staff!!!

By on Apr 26, 2021

Review comment responded on May 7, 2021

Thank you so much for coming to stay with us and for letting us know that you staff took good care of you during your visit, I'll be sure to pass this along to them. I hope that we'll have the pleasure of having you as our guest again in the future. Best Regards, Jan Whaley General Manager Clarion Inn Willow River

5
Everyone

By on Mar 29, 2021

Review comment responded on May 7, 2021

Thank you for choosing our hotel for your recent trip to Sevierville. I hope anytime your in our area you will stay with us again. Best Regards, Jan Whaley General Manager Clarion Inn Willow River

4
Family

Really nice. Very clean. Pools were nice. Breakfast wasn’t great because of the corona. Hopefully next year will be back to normal.

By , from Hamilton,Ohio on Jul 27, 2020

Review comment responded on Aug 9, 2020

Thank you for choosing to stay with us on your recent trip to the area. I am happy to hear that you enjoyed your stay with us and found nice and clean. We join you in hoping next year will be a little more normal. Hopefully we'll see you back with us again very soon. Best Regards, Jan Whaley General Manager Clarion Inn Willow River

4
Family with small children

Beautiful property. Indoor and outdoor pool with lazy river. Room was spacious and quiet. Located just outside of the tourist traffic but still close to food and attractions. Parking was minimal, if you didn't get back early you could be walking around the building. Staff was very friendly 😊

By on Jun 13, 2020

Review comment responded on Jun 30, 2020

Thank you so much for taking the time to let us know how your recent stay with us was. I am so happy to hear that you enjoyed our property and found our pools, lazy river and your room good. I hope that we'll have the pleasure to have you as a guest again in the future. Best Regards, Jan Whaley General Manager Clarion Inn Willow River

5
Business Business

Nice clean!! Good stuff!! We relaxed on the balcony with a fine cigar and a stiff drink between the airport and the convention!!

By on Oct 4, 2019

Review comment responded on Oct 4, 2019

Thank you for taking the time to review your recent stay with us. We are always pleased to hear that you enjoyed your stay here and feedback from our guests ensures that we can provide the best possible accommodations. We hope to welcome you back to stay with us again soon!

5
Everyone

By on Sep 2, 2019

Review comment responded on Sep 6, 2019

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Rhoda Tipton Front Desk manager

3
Partner Couples

Property was being remodeled which Orbitz did not not when booking. The workers took up a lot of the parking spaces and it was noisy.You had to go through construction areas to get to our room. Hallways are out dated even in areas suppose to be renovated.

By on Mar 22, 2019

Review comment responded on Mar 25, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed not only your expectations, but ours as well. Yes, our renovations are ongoing and nearly all the rooms are done but we still have a lot to do. Our hallways have not been done yet, just the rooms so I apologize for any misgivings. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5

great stay

Everyone

The room was great food was really good would stay again if in area

By on Aug 19, 2018

Review comment responded on Sep 7, 2018

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Jan Whaley General Manager Clarion Inn Willow River

5
Everyone

Very pretty hotel, I would definitely recommend staying.

By on Jul 30, 2018

Review comment responded on Sep 7, 2018

Thank you for a perfect score. We hope that your next visit with us is just around the corner. Best Regards, Rhoda T. Front Desk Manager

5
Everyone

Nice, the room was very clean an spacious. The only issue was the a.c. unit made a lot of noise. It kept waking us up.

By on Feb 26, 2018

Review comment responded on Mar 2, 2018

Thank you for coming to stay with us on your recent trip to the area. I am pleased to hear that overall your stay was nice and that you found your room clean and spacious. I am so sorry about the issues with the a/c unit and I want to thank you for your information, I will make sure that this is corrected immediately. Thank you for staying and I do hope that we will have another opportunity in the future to have you as our guest. Best Regards, Jan Whaley General Manager Clarion Inn Willow River

url importing http://sso-opn.orbitz.com/Sevierville-Hotels-Clarion-Inn-Willow-River.h62879-p2.Hotel-Reviews
There was an error importing /Sevierville-Hotels-Clarion-Inn-Willow-River.h62879-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Sevierville-Hotels-Clarion-Inn-Willow-River.h62879-p2.Hotel-Reviews

Frequently asked questions