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Recent guest reviews

The property is not how the pictures are hyped . Valet parking is pricey , I was told their was self park, and there wasn’t.

Rodney, who checked me in, was incredibly friendly and knowledgeable. Great guy. Everyone I dealt with was extremely friendly and welcoming.

Although we reserve our rooms very early within our intended stay (date), upon arrival, our room was not ready at 4pm due to the internet being inoperable. We didn't get checked in until 8pm. At that time, we were told that I room had been overbooked and not available to us. The room was not what we booked. We were promised to change rooms to the one we reserved but that didn't materialize for both of us. One room was finally available after much fanfare. The rooms were not sufficiently cleaned, didn't have a clock, which is a staple for any hotel room, and our rooms were cleaned three days after jour arrival!!!!! The front desk staffers, Rodney and Frederick were extremely pleasant, accommodating, and knew our situation in and out and was able to really trouble shoot and attend to our needs. I give them High Praise for catering to our needs, questions, and providing recommendations. Great Job guys!!!!! The concierge, Becky was also very accommodating and knowledgable. She also was extremely helpful and engaging. The parking manager, and attendants were also very accommodating and knew my car. They brought it promptly without incident. The hotel must do a better job at the cleanliness and amenities that were supposed to be available.

Loved the location, and the staff. Especially Becky who was full of information on what to do on our short visit. We were disappointed with the facility overall, the hotel seems to be in need of some upgrading. The shower head had no pressure.

Very old hotel,

Location was great & boutique size of hotel was nice. I was disappointed that the restaurant, Pacci’s was closed on a Monday, my only night there.

The courtyard, lobby, and pool area were really cool. Most of the staff were very nice, but the guy who checked us in wasn't particularly helpful and some other staff were not very nice.

Wonderful staff! Super helpful and the hotel felt like a chic historic bed and breakfast.

Vicinity to all locations. Right on beautiful Washington Square.

Older building. Needed more outlets in the room. Tub had a leaking issue but other than that it was nice.

The staff was awesome, fixed every little complaint we had.

I love the location of the property. We have brought

Perfect location. Clean and super pet friendly This hotel is excellent for any Occasion.

Very nice experience! Great location, nice staff, wonderful beds, and dog friendly! We called it Hotel for Dogs. The only thing lacking were cups or a coffee set up in the room.

Pretty disappointed in my recent stay. The hotel did not seem clean. There was no housekeeping, no robes, the restaurant was out of several items on the menu (and it’s a small menu to begin with). And after 4 days of no housekeeping, the housekeeping staff member opened our room door without knocking twice before 10am the morning of check out!

East Bay Street Savannah GA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Historic Downtown Savannah, Kimpton Brice Hotel, an IHG Hotel is within a 5-minute walk of Warren Square and within 15 minutes of other popular attractions like Reynolds Square. This 4-star hotel welcomes guests with 145 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception. For your convenience, a full breakfast is served each morning for a fee.


Rooms

Kimpton Brice Hotel, an IHG Hotel's 145 rooms are soundproofed and provide iPod docks, minibars, and free newspapers. Guests can expect free WiFi and flat-screen TVs with cable channels and first-run movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Frette Italian sheets and down comforters ensure a restful night. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

At Kimpton Brice Hotel, an IHG Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 40 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, coffee/tea in a common area, and free use of bicycles.

Room options

Deluxe Room, 1 King Bed, Accessible (Hearing, Mobility Roll-In Shower)

1 King Bed | Sleeps 3

Suite, 1 King Bed

1 King Bed | Sleeps 3

Premier Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Accessible (Hearing, Mobility Tub)

1 King Bed | Sleeps 2

Guest reviews for Kimpton Brice Hotel, an IHG Hotel

Everyone (17) Couples (10) Family (20)
2
Family

The property is not how the pictures are hyped . Valet parking is pricey , I was told their was self park, and there wasn’t.

By on Sep 7, 2021

Review comment responded on Sep 7, 2021

Thank you for taking the time to share your thoughts with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

5
Partner Couples

Rodney, who checked me in, was incredibly friendly and knowledgeable. Great guy. Everyone I dealt with was extremely friendly and welcoming.

By on Sep 6, 2021

Review comment responded on Sep 7, 2021

Thank you for taking a moment to share your experience. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Your kind acknowledgment of the service of our associates is very much appreciated. I cannot wait to share your kind words! We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. I appreciate the feedback that you have shared, and we certainly look forward to your return!

2
Family

Although we reserve our rooms very early within our intended stay (date), upon arrival, our room was not ready at 4pm due to the internet being inoperable. We didn't get checked in until 8pm. At that time, we were told that I room had been overbooked and not available to us. The room was not what we booked. We were promised to change rooms to the one we reserved but that didn't materialize for both of us. One room was finally available after much fanfare. The rooms were not sufficiently cleaned, didn't have a clock, which is a staple for any hotel room, and our rooms were cleaned three days after jour arrival!!!!! The front desk staffers, Rodney and Frederick were extremely pleasant, accommodating, and knew our situation in and out and was able to really trouble shoot and attend to our needs. I give them High Praise for catering to our needs, questions, and providing recommendations. Great Job guys!!!!! The concierge, Becky was also very accommodating and knowledgable. She also was extremely helpful and engaging. The parking manager, and attendants were also very accommodating and knew my car. They brought it promptly without incident. The hotel must do a better job at the cleanliness and amenities that were supposed to be available.

By on Aug 2, 2021

Review comment responded on Aug 3, 2021

Thank you for taking the time to share your honest feedback. We’re so sorry to hear that your experience did not match your expectations. This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

4
Everyone

By on Jul 3, 2021

4
Partner Couples

Loved the location, and the staff. Especially Becky who was full of information on what to do on our short visit. We were disappointed with the facility overall, the hotel seems to be in need of some upgrading. The shower head had no pressure.

By on Jun 30, 2021

Review comment responded on Jul 1, 2021

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

4
Everyone

By on Jun 19, 2021

1
Family

Very old hotel,

By on Jun 10, 2021

Review comment responded on Jun 10, 2021

it is with great disappointment hear that we did not meet your expectations. Please know that your concerns have not gone unheard and will be addressed. We will share your feedback with valet as well. Thank you for bring them to our attention. We hope that you will reconsider returning.

5
Everyone

By on May 30, 2021

5
Everyone

Location was great & boutique size of hotel was nice. I was disappointed that the restaurant, Pacci’s was closed on a Monday, my only night there.

By on May 18, 2021

Review comment responded on May 19, 2021

It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience. It would be an honor to welcome you back again in the future.

4
Family

The courtyard, lobby, and pool area were really cool. Most of the staff were very nice, but the guy who checked us in wasn't particularly helpful and some other staff were not very nice.

By on May 7, 2021

Review comment responded on May 7, 2021

We sincerely appreciate your feedback. This level of detail is important for us so we know exactly how we can improve for future experiences. I'm so sorry for the shortcomings mentioned. We will absolutely review them as we work to improve. We treat every situation as an opportunity to learn from, and this is certainly one of those times.

Kimpton Brice Hotel, an IHG Hotel

601 East Bay Street, Savannah, GA 31401
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