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Recent guest reviews

TV cable box didn’t work until we were told to reset it due to a recent system glitch. Shouldn’t staff do this? Key card system is old and frustrating - had to have cards reprogrammed several times. Refrigerator freezer needed defrosting as nothing would fit in it. Phone charger near bed inoperable. I love Holiday Inn Express but not this one Kitchen shuts down at 9:45. Good luck to all

The magnetic key cards are extremely likely to be demagnetized. Every time we returned to the hotel we had to have our room cards reprogrammed. Even had to have the manager come unlock the door at one point.

We almost always stay at a Holiday Inn Express or with family when we travel. Thanks for the great services.

When I checked inn, my room was occupied. I used my card key and was confronted by a man in his underwear inside. I was there for days. Everyday I had to get my car key reprogrammed. For some reason they thought I was only there one day each time even though I explained to them I was there for 4 days and it was already paid for. Then the manager and the front desk person blamed me for the card key failing. They said I put it on something metal or too close to my phone. I have been using these card keys for decades and have never had problems

Nice place to stay in a convenient location. Great customer service!

Nice staff, very friendly. Has been updated, but not super well. Good location for easy drive into historic Savannah.

I recently stayed at the Holiday Inn Express but was not notified ahead of time that it was in the middle of a huge renovation. The fumes from paint, plaster, and (I think) wallpaper glue were overwhelming and not just relegated to the lobby but were on every floor. About half way through the night the fumes gave me a splitting headache that didn’t go away until I had been away from the hotel for two hours. The room looked as if it had been briefly occupied- a few coins on the floor, paper in the trash, and a hand towel used in bathroom. The only redeeming quality to my stay was the pleasant staff. I want my money back.

We almost always stay at this hotel when we go to Savannah. The room is always nice and so is staff.

rude front desk person, I asked for a receipt and it was a big hassle. Also no thank you or smiles. it was a lady working on 4/27 around 8am, it was not the manager lady, she was nice and friendly.

Second stay at this particular hotel. Love the convenience to shopping and other locations. Bed was very comfortable!

Descent rooms, plenty of space, toilet wasn't really clean upon arrival. Breakfast was just fine. The linen was clean.

I stayed with my family at the end of February 2015. Gentle welcome, nice and clean room. Hotel under renovation, we had not big choises for breakfast served in a really small area. Anyway, I can recommend this hotel to friend. It's really close to Savannah river walking and it's cheap enough.

Overall good stay. The hotel experienced a maintenance issue that day earlier that complicated check-ins, but the staff was extremely courteous as the tried to accommodate guests during a difficult situation. While all of the the rooms I viewed on line showed a couch or a sitting chair, there were only 2 wooden straight back chairs in the room (along with the beds). If you will be spending significant time in your room, this does not provide a great comfort level. Also, toilet bowl could have been cleaner. Aside from that, the room was very clean.

It was great! Would stay again! The room was just like the pictures! The mall was close too!

We didn't pay too much $110 with tax. Just staying one night before heading to Florida. The room was nice. The bathroom had hairs on the floor and in the tub. We didn't have to breakfast it was just basic cereal, pastries, etc. location was good close to the mall and right around restaurants and not too far 95. I would probably try another hotel in the area before staying again.

Good breakfast, comfortable accommodations, and close proximity to downtown river street.

Coming from me, says, my wife, this is a huge compliment for a hotel. It was quiet (despite constructions), the staff was friendly and polite, and the pool was clean and safe. Overall pleasant experience.

This is a good place to stay if you are just passing through for a night or two. There was nothing that would make this hotel stick out. Work was being done and we had scaffolding outside our window. Not all tv channels worked but we were able to sleep comfortably.

Abercorn Street Savannah GA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Windsor Forest within a short walk of St Joseph's Hospital, Holiday Inn Express and Suites Savannah - Midtown, an IHG Hotel is within a mile (2 km) of Armstrong Atlantic State University. This 88-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

All of Holiday Inn Express and Suites Savannah - Midtown, an IHG Hotel's 88 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include free newspapers, free local calls, and safes.


Property features

At Holiday Inn Express and Suites Savannah - Midtown, an IHG Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and free newspapers.

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing, Mobility Tub)

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 3

Guest reviews for Holiday Inn Express and Suites Savannah - Midtown, an IHG Hotel

Everyone (9) Couples (6) Business (1) Family (8) Friends (1) Other (2)
2
Everyone

TV cable box didn’t work until we were told to reset it due to a recent system glitch. Shouldn’t staff do this? Key card system is old and frustrating - had to have cards reprogrammed several times. Refrigerator freezer needed defrosting as nothing would fit in it. Phone charger near bed inoperable. I love Holiday Inn Express but not this one Kitchen shuts down at 9:45. Good luck to all

By on Oct 3, 2019

Review comment responded on Oct 27, 2019

Thank you for your detailed review. We are sorry to hear that you did not enjoy your experience at Holiday Inn Express Savannah-Midtown. We strive to exceed our guests' expectations, so I assure you we take your concerns very seriously. I will be sure to address each of these issues with the appropriate department and hope that you will give us the opportunity to make things right in the future.

5
Everyone

By on May 31, 2019

Review comment responded on May 31, 2019

Thank you for taking our survey!

3
Family Family

The magnetic key cards are extremely likely to be demagnetized. Every time we returned to the hotel we had to have our room cards reprogrammed. Even had to have the manager come unlock the door at one point.

By , from KY, US on Apr 29, 2019

Review comment responded on May 6, 2019

I am so sorry to hear that this happened and we apologize for the inconvenience this caused you.

5
Family Family

We almost always stay at a Holiday Inn Express or with family when we travel. Thanks for the great services.

By on Feb 20, 2019

Review comment responded on Feb 22, 2019

Dear Valued Guest, Thank you for taking our survey. Your feedback is very important to us. We look forward to seeing you again! Best Regards, Management

2
Everyone

When I checked inn, my room was occupied. I used my card key and was confronted by a man in his underwear inside. I was there for days. Everyday I had to get my car key reprogrammed. For some reason they thought I was only there one day each time even though I explained to them I was there for 4 days and it was already paid for. Then the manager and the front desk person blamed me for the card key failing. They said I put it on something metal or too close to my phone. I have been using these card keys for decades and have never had problems

By on Nov 27, 2018

Review comment responded on Aug 15, 2021

I am sorry to hear that you had issues with your stay. Your feedback is vital to our success and this will be addressed.

4
Everyone

Nice place to stay in a convenient location. Great customer service!

By on Sep 23, 2018

Review comment responded on Mar 23, 2020

Thank you for staying with us, we greatly appreciate your business and look forward to your return.

3

decent hotel but needs updating from its update

Everyone

Nice staff, very friendly. Has been updated, but not super well. Good location for easy drive into historic Savannah.

By on Apr 5, 2018

2

renovating

Everyone

I recently stayed at the Holiday Inn Express but was not notified ahead of time that it was in the middle of a huge renovation. The fumes from paint, plaster, and (I think) wallpaper glue were overwhelming and not just relegated to the lobby but were on every floor. About half way through the night the fumes gave me a splitting headache that didn’t go away until I had been away from the hotel for two hours. The room looked as if it had been briefly occupied- a few coins on the floor, paper in the trash, and a hand towel used in bathroom. The only redeeming quality to my stay was the pleasant staff. I want my money back.

By , from Georgia on Oct 21, 2017

Review comment responded on Aug 15, 2021

I am sorry to hear that you had issues with your stay. Your feedback is vital to our success and this will be addressed.

2

disappointing stay

Everyone

By on Oct 25, 2016

Review comment responded on Aug 15, 2021

I am sorry to hear that you had issues with your stay. Your feedback is vital to our success and this will be addressed.

4

convenient

Everyone

We almost always stay at this hotel when we go to Savannah. The room is always nice and so is staff.

By , from Syracuse new york on Jul 29, 2016

Holiday Inn Express and Suites Savannah - Midtown, an IHG Hotel

11325 Abercorn Street, Savannah, GA 31419
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