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Recent guest reviews

No elevator

The place is loud noisy too much traffic and 2 dirty outside in the front area you got a lot of people begging for money something is always happening I am watching people throwing rocks and fighting

The area's too noisy too much music constantly people drive him back-and-forth it's a traffic area it's dirty nasty

Nice room for the price, a little bit noisy but that part was expected. Very tasty breakfast and coffee in the morning. The place is very clean.

I did not like that I was unable to order dinner there but they do give you breakfast.

The area doesn’t look so great, but that hotel still stands out. I think the owner needs to relocate this hotel. It’s definitely not a hotel friendly area. We were blocked off for 30 minutes by a delivery truck that was to high to fit under the electrical wires. Definitely too much stress and worries to put tourists through

A little noisy. But over all satisfied... breakfast was on time. Parking was always available in front of hotel.

This Hotel is not what you see in the picture. Is an one night staying. Where the room are extremely small. I pay for a room more comfortable for a couple they give me, a room with one queen bed and a twin size bed. I want something really nice like the picture but when you get there. There nothing like the picture you see in orbitz. The furniture they were all crash. The bathroom so small one person struggle to take a bath and they dont even have a blower. I reserve 3 bedroom and the other two were smaller, one with no window and no way to get out if something happen. The other room even the dresser were broken and all scrash. We stay at this hotel for 3 days and the only thing nice was the upper level were they have table and a mini bar. They offer a continental breakfast that was okay and the staff who clean were really nice ladies other than that was horrible. By the way the hotel is a 5 floor building with no elevator.

Charging people $20 or more for no reason. Staff are forced by management to collect money from clients. We were often asked by staff to pay more money at the front desk...if not you can leave the "hotel" and we were asked to leave the property ...

Great customer service, lovely ambiance, and great location. Very comfortable. Bathroom however is tiny.

Great staff, loud outside, wifi went down one day out of five. Still on my list of places to stay.

Hotel is ok, bad parking. A order one room they gave me another because was broke.

Room was very clean. Shower water got pretty hot unlike alot of hotels. No microwave or refrigerators. Main hotel entrance locked at night to keep guests safe also extra security door man. Charge $20 fee for guys how wanted to bring a guest that stayed past 10pm. Front desk people were very helpful and even made store runs at night to keep guest happy. I enjoyed St he staff and would return again. This hotel is worth more than what they charge... this is a great deal for your money

Lo recomiendo super bueno ,buena ubicación, seguridad, habitación regular pero buena y limpia

Todo bien. El check in, el servicio, las instalaciones, la limpieza.

Calle Santome # 452 Santo Domingo Distrito Nacional

Hotel highlights

  • Walking distance to Malecon
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Rooftop terrace

Located in Zona Colonial within a short walk of Malecon, Hotel Jade is within 2 miles (3 km) of other popular sights such as Sambil Santo Domingo. This 21-room, 3-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a rooftop terrace.


Dining

Start each morning with cooked-to-order breakfast, available for a fee from 7:30 AM to 10:00 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

All 21 air-conditioned rooms provide free weekday newspapers and phones. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Free toiletries are also available.


Property features

Guests of Hotel Jade enjoy a rooftop terrace, free WiFi in public areas, and a business center. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for USD 45 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and a terrace.

Room options

Standard Double Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Superior Double Room Single Use, 1 Queen Bed

1 Queen Bed | Sleeps 2

Superior Double Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Double Room Single Use, 1 Double Bed

1 Double Bed | Sleeps 2

Guest reviews for Hotel Jade

Everyone (14) Couples (2)
5
Friends

No elevator

By , from Arecibo on Sep 7, 2021

1
Everyone

The place is loud noisy too much traffic and 2 dirty outside in the front area you got a lot of people begging for money something is always happening I am watching people throwing rocks and fighting

By on May 29, 2021

Review comment responded on Jul 16, 2021

Thank you very much for sharing your experience. Our area is commercial and central, for this reason there is a lot of traffic, this allows everything to be close. We have rooms where no noise is heard. For a next one you can request this type of room.

1
Everyone

The area's too noisy too much music constantly people drive him back-and-forth it's a traffic area it's dirty nasty

By on May 29, 2021

Review comment responded on Jul 16, 2021

Thank you very much for sharing your experience. Our area is commercial and central, for this reason there is a lot of traffic, this allows everything to be close. We have rooms where no noise is heard. For a next one you can request this type of room.

3
Everyone

By on May 27, 2021

5
Business Business

Nice room for the price, a little bit noisy but that part was expected. Very tasty breakfast and coffee in the morning. The place is very clean.

By , from Santo Domingo on Oct 15, 2020

Review comment responded on Oct 16, 2020

Thank you very much for your comment and assessment, it is a pleasure for us to know that our clients enjoy their stay

4
Partner Couples

I did not like that I was unable to order dinner there but they do give you breakfast.

By on Mar 11, 2020

Review comment responded on Mar 13, 2020

Thank you very much for staying with us, we will take into account your observations to improve our services

4
Friends

The area doesn’t look so great, but that hotel still stands out. I think the owner needs to relocate this hotel. It’s definitely not a hotel friendly area. We were blocked off for 30 minutes by a delivery truck that was to high to fit under the electrical wires. Definitely too much stress and worries to put tourists through

By on Feb 8, 2020

Review comment responded on Mar 3, 2020

We appreciate that you have taken the time to value us, we will try to take your observations into account by better conditioning our tourist area.

5
Everyone

By on Feb 3, 2020

Review comment responded on Feb 5, 2020

Muchas gracias por su valoración.

4
Everyone

A little noisy. But over all satisfied... breakfast was on time. Parking was always available in front of hotel.

By on Jun 6, 2019

Review comment responded on Jun 11, 2019

Thank you very much for your comment

4
Everyone

By on Apr 7, 2019

Review comment responded on Apr 10, 2019

Muchas gracias por su valoración !

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