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Recent guest reviews

Nice staff

I loved this hotel. It's perfectly located in the heart of the Colonial City, just a few steps from Parque Colón. I picked this hotel because of its parking, which is a great feature. Parking is safe and inside the property. The WIFI in the hotel works great (I was in a 2 hours virtual meeting without a problem). I totally recommend it! I'm definitely staying at Hodelpa Caribe Colonia on my next trip to Santo Domingo.

They need to have ice machines on each floor. Couldn’t get ice unless I went down to the restaurant . No microwave in room

construction was taking place during the day that made it impossible to stay in the room during the day

Its very nice place ...very clean and location..people very friendly

Very good location, courteous staff.Close to shopping and the old city

Staff is very friendly. Breakfast was good. Very clean.

Most of the staff were amazing and went out of their way to be hospitable. I had a large issue with one of the receptionists who kept giving us a hard time. First, at check-in we received differential treatment, and refusal to allow 4 guests in our room with double beds. Next we received repeated harassing phone calls to our room when family members, who checked-out earlier in the day, came to pick up their luggage from our room. This receptionist already knew we were traveling with family as a large group of them were present when we checked-in. His explanation was that guests needed to present with ID before entering which he told us after the fact. I have never stayed at a hotel that sent harassing calls and required photocopies of passports and ID of ALL people under a reservation before booking. If it were not for this individual I would return there on my next trip.

Very good location and great breakfast, also the staff was helpful

Everything was very nice. I thought the restaurant staff could flash a few more smiles and be more prompt in greeting customers with a menu when they arrive the restaurant. On one occasion, I had to wait almost 5 minutes while the employee busied herself behind the counter with seemingly unimportant matters. Like many hotels, this hotel needs to drill into its employees every day the motto that "The hotel guest is the most important person in the hotel"

Santo Domingo in general, is not a safe place for tourist. Anything outside of the resort is at your own risk. Also, customer service is not adhered to or welcomed. There are many location with better security, comfort, and customer service. I recommend you go there instead of Santo Domingo.

From the staff to the morning breakfast, everything was excellent. The staff was helpful and friendly. There was a nice assortment of food for the breakfast. The rooms were very clean and stock with needed essentials. Check-in and check out was quick and easy. The hotel is conveniently located near many sites, parks, shops, and restaurants. This was my second time staying here and I highly recommend it for your stay in Santo Domingo.

Very nice Hotel at the center of everything. I would recommend it for a short term stay. Rooms were clean and comfortable but very small. I would go back again if I were to stay at the colonial zone.

Hotel was centrally located. Short walk to many restaurants and bars. Service- the restaurant service was pretty slow regardless of the number of patrons. The wait staff in the restaurant were not very responsive during breakfast which is interesting because there are less than 15 tables. The best service was provided by the bellhop(parking). Rooms-the mattress was pretty firm, the shower drain was pretty slow, no ventilation or fan. Food-free breakfast was pretty good and plentiful. I'd recommend this place as a buget friendly hotel but they really need to improve the condition of the rooms and the customer service.

The staff is very kind. Breakfast, excellent. It is close to the city and can meet a lot of people.

I enjoyed my stay breakfast was great, customer service was excellent

breakfast is free but too crowded - restaurant to occupancy ratio is about 1:10

Isabel La Catolica No. 159 Santo Domingo Distrito Nacional

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Fitness center

Located in Zona Colonial, Hodelpa Caribe Colonial is next to popular attractions like Parque Colon and Cathedral of Santo Domingo. This 54-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free valet parking, and a gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

Hodelpa Caribe Colonial's 54 air-conditioned rooms provide minibars, coffee makers, and free weekday newspapers. Plasma TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.


Property features

Hodelpa Caribe Colonial offers a gym, a rooftop terrace, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 40 per person one way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Honeymoon Suite

1 King Bed | Sleeps 2

Royal Room

2 Queen Beds | 1 King Bed | Sleeps 4

Superior

1 Queen Bed | 1 Queen Bed and 1 Double Bunk Bed | Sleeps 4

Executive Superior Room

1 Queen Bed | 2 Double Beds | Sleeps 2

Guest reviews for Hodelpa Caribe Colonial

Everyone (13) Business (2) Couples (7) Family (5) Other (7) Friends (2)
5
Everyone

Nice staff

By on Jun 15, 2021

Review comment responded on Jun 15, 2021

Hello, Thank you very much for you comments. It is a pleasure for us to serve you. We will waiting for you next time.

5
Partner Couples

I loved this hotel. It's perfectly located in the heart of the Colonial City, just a few steps from Parque Colón. I picked this hotel because of its parking, which is a great feature. Parking is safe and inside the property. The WIFI in the hotel works great (I was in a 2 hours virtual meeting without a problem). I totally recommend it! I'm definitely staying at Hodelpa Caribe Colonia on my next trip to Santo Domingo.

By on Jun 4, 2021

Review comment responded on Jun 6, 2021

Hello, Thank you very much for your nice comments for our hotel. We are extremely happy that you enjoyed your stay at our property. For us it is a pleasure to serve you and to be available at all times during your stay. We are waiting for you soon on a next visit. Happy rest of the day.

3
Everyone

They need to have ice machines on each floor. Couldn’t get ice unless I went down to the restaurant . No microwave in room

By on Mar 8, 2021

Review comment responded on Mar 8, 2021

Hello Sr/Mrs, Thank you so much for your comments. These help us improve every day to serve you better. We are waiting for you another time. Happy rest of the day. Best Regards,

3
Partner Couples

construction was taking place during the day that made it impossible to stay in the room during the day

By on Sep 10, 2019

Review comment responded on Sep 11, 2019

Dear Guets, We apologize for the inconvenience, we understand the bother, we are trying to improve some hotel facilities.

5
Partner Couples

Its very nice place ...very clean and location..people very friendly

By on Aug 27, 2019

Review comment responded on Aug 28, 2019

Dear Guest, Thank you very much for your great review! We are very happy to know you enjoyed your stay, our location and our friendly team staff. We hope to have you back soon!

5
Business Business

Very good location, courteous staff.Close to shopping and the old city

By on Aug 26, 2019

Review comment responded on Aug 27, 2019

Thank you very much for your great review! We hope to serve you soon again!

5
Family

Staff is very friendly. Breakfast was good. Very clean.

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Thank you very much for your great review! We look forward to serve you again soon! Best Regards,

3
Family Family

Most of the staff were amazing and went out of their way to be hospitable. I had a large issue with one of the receptionists who kept giving us a hard time. First, at check-in we received differential treatment, and refusal to allow 4 guests in our room with double beds. Next we received repeated harassing phone calls to our room when family members, who checked-out earlier in the day, came to pick up their luggage from our room. This receptionist already knew we were traveling with family as a large group of them were present when we checked-in. His explanation was that guests needed to present with ID before entering which he told us after the fact. I have never stayed at a hotel that sent harassing calls and required photocopies of passports and ID of ALL people under a reservation before booking. If it were not for this individual I would return there on my next trip.

By on Jul 13, 2019

Review comment responded on Jul 15, 2019

Dear Guest, Thank you for taking the time to review us! We appreciate your comments. We apologize for the inconveniences during your stay, we do have a policy where all guest must be register at front desk, this is for your the safety of all our guest. We are sorry if you felt harassed by our staff. We will revise the service provided to you. We hope you can come back soon,

4
Everyone

By on Jun 1, 2019

Review comment responded on Jun 1, 2019

Dear guest, Thank you for your review! We hope you come back soon!

5
Friends

Very good location and great breakfast, also the staff was helpful

By on Feb 19, 2019

Review comment responded on Feb 20, 2019

Dear Mr. William, Tahnk you very much for your king review! We are very happy to know you enjoyed your stay with us! We hope to have you back soon!

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