Skip to main content
Beginning of main content

Recent guest reviews

The property is in need of a makeover soon. Rooms are in disrepair and tired. Amenities in room are poor. Do you have to bring your own soap_ Staff shows the condition of the property by their indiference and discontent

The resort was disgusting and unclean. Most of it was shut down. Most of the facilities didn't work. Service staff did a fine job and security was always around. But the rooms were in terrible condition and front desk didn't care was unhelpful. Refused to honor COVID testing advertised on website. A miserable experience overall.

food its excellent but the property does needs to be maintained, bed mattress was too hard

Need update the all hotel

Horrible!!! The worse hotel Poor service,

Leaking coming from the ceiling report to administration did nothing about it

Unfortunately, hotel was not at all what I expected. While the only thing I can say was good, Was the food. I could tell their was great consideration in preparation and I liked the themes and options were different every meal. the hotel lobby and the rest of the amenities was quite a distance from our room. I’m assuming because it was the garden side however it was very irritating to go back and forth when our key stopped working and the water from the sink stopped working also. The room only had a bed, no living room furniture or small sofa. The bathroom light would not turn off so it stayed on the whole vacation. The water from the bathroom sink started to leak so I had to but the trash bin under or else the bathroom would fill up with water! Wasn’t a pleasant trip.

Once I got to the property and checked in the staff was rude and obnoxious. I’m of Dominican decent and speak perfect Spanish so there was no communication issue. Got my room key and when I entered the room it was full of mosquitos as in around 60 to 70 swarming around the room. I went back to reception and they assigned me a new room. When I went into the next assigned room it was severely outdated, the bed was sunk in the middle the toilet seat was half the size of the toilet and kept sliding off. I immediately went back to reception to complain. I was given yet another room ocean side which I had to pay 120 US more which that room had no air conditioner and had a mosquito problems and mold on the walls as well. I am disgusted by the property the grounds are not well kept and it feels very unsafe. The locals are allowed to walk around the grounds at night. Boca chica is not a tourist area at all.

Never havehot to shower, the place was dirty ,pillows cases and sheets dirty the food was horrible no internet at all t,he phone in my room wasn't working my room flooded all my clothes was wet .I didn't have a tub every time I showed I have to put a towel to soak the water I don't want no body to experience what happened to me over there please don't go to that place for vacation you gonna regret it

Me gusto todo..sus empleados muy amables. La comida exquisita

Lights went out no running water. Food was not good

I like the food and the show I don't like Hamaca building because is to old and need updates.

I did not lile the service. The rooms are very old and not Clear at all. Very Poor service in the check in process. The rooms are not equipted properly. The food was bad the same food everyday. i do not recomend this hotel at all.

Very old building, old phones, no cleaning in the rooms. I did not like

The facility was great close to everything nice private beach better public beach with great food next door water sports and more only the people wanted too much money thinking that all tourist are rich jacking up the prices

Calle Duarte #1-A, Esq. Caracol Boca Chica Santo Domingo

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • Nightclub

Be Live Experience Hamaca Garden places you within a 10-minute walk of Boca Chica. This 355-room, 3-star hotel has 3 outdoor pools along with a full-service spa and 6 restaurants.


Dining

Relish the international cuisine at La Cotica, one of 6 onsite restaurants.


Rooms

All of Be Live Experience Hamaca Garden's 355 air-conditioned rooms provide balconies or patios, free minibar items, and coffee makers. TVs come with cable channels. Bathrooms offer hair dryers and free toiletries. Ceiling fans, ironing boards, and desks are also available.


Property features

Guests of Be Live Experience Hamaca Garden have access to a full-service spa, 3 outdoor pools, and a nightclub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours/tickets and dry cleaning/laundry. Other amenities at this beach hotel include a children's pool, a gym, and outdoor tennis courts.

Room options

Standard

1 King Bed | 2 Double Beds | Sleeps 4

Standard Pool View

1 King Bed | 2 Double Beds | Sleeps 4

Superior Deluxe

1 King Bed | 2 Double Beds | Sleeps 3

Guest reviews for Be Live Experience Hamaca Garden

Everyone (58) Couples (5) Family (20)
1
Partner Couples

The property is in need of a makeover soon. Rooms are in disrepair and tired. Amenities in room are poor. Do you have to bring your own soap_ Staff shows the condition of the property by their indiference and discontent

By , from Silver Spring on Sep 17, 2021

1
Friends

The resort was disgusting and unclean. Most of it was shut down. Most of the facilities didn't work. Service staff did a fine job and security was always around. But the rooms were in terrible condition and front desk didn't care was unhelpful. Refused to honor COVID testing advertised on website. A miserable experience overall.

By on Aug 13, 2021

3
Family with small children

By on Jul 13, 2021

4
Partner Couples

food its excellent but the property does needs to be maintained, bed mattress was too hard

By on Jun 6, 2021

1
Family

Need update the all hotel

By on May 10, 2021

1
Everyone

Horrible!!! The worse hotel Poor service,

By on Apr 30, 2021

1
Everyone

By , from NYC on Dec 11, 2020

4
Everyone

By on Oct 2, 2020

2
Everyone

Leaking coming from the ceiling report to administration did nothing about it

By on Jul 22, 2020

Review comment responded on Jul 31, 2020

Dear Guest We want to express our sincere apologies for the inconvenience caused during your stay in our facilities, we appreciate your comments which help us to continue improving our services. we would like you to give us the opportunity to serve you again. Best regards. The management

3
Partner Couples

Unfortunately, hotel was not at all what I expected. While the only thing I can say was good, Was the food. I could tell their was great consideration in preparation and I liked the themes and options were different every meal. the hotel lobby and the rest of the amenities was quite a distance from our room. I’m assuming because it was the garden side however it was very irritating to go back and forth when our key stopped working and the water from the sink stopped working also. The room only had a bed, no living room furniture or small sofa. The bathroom light would not turn off so it stayed on the whole vacation. The water from the bathroom sink started to leak so I had to but the trash bin under or else the bathroom would fill up with water! Wasn’t a pleasant trip.

By , from Miami on Feb 16, 2020

url importing http://sso-opn.orbitz.com/Santo-Domingo-Hotels-Be-Live-Experience-Hamaca-Garden.h4559117-p2.Hotel-Reviews
There was an error importing /Santo-Domingo-Hotels-Be-Live-Experience-Hamaca-Garden.h4559117-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Santo-Domingo-Hotels-Be-Live-Experience-Hamaca-Garden.h4559117-p2.Hotel-Reviews

Frequently asked questions