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Recent guest reviews

Very private

Unique rooms, central location, piano bar

Everyone knows that recovery from the pandemic shutdown will take time. This staff is outstanding and was quick to provide everything we asked for (even a can opener for our dog food can :))) We have stayed before a couple of years back and noticed a drop in quality in some areas but we know it will come back better than ever.

Unique, has character. clean. Room and bath clean. Quiet

It looked like a deserted property. Two people were very friendly but one could have cared less as we were trying to check in. It seems as if Covid is an excuse for not working and just hanging out.

1. No window shades (they were broken and had been removed but not replaced); 2. Only 11 parking spots to serve the hotel, restaurant, inn and piano bar; 3. AC was broken; 4. Safe was broken; 5. Maid service didn’t arrive until 4 pm, if at all; 6. Promised refund of “resort fee” but was never paid; 7. Resort fee of $30/day charged but received no amenities for it; 8. Advertised breakfast not available; 9. Furniture and linens were old and worn out.

Excellent front desk staff. Only complaint was we got back to our room later in the afternoon and room hadn’t been cleaned yet. I had to go in search of some fresh towels and water.

Clean, comfortable, quiet.

Property is unique and clean. Faucet was dripping all night despite requests for repair. Difficult to sleep with the constant drip. Staff never offered to change our room or make any other accommodations for the poor night sleep

Court yard suite with pet great. Location and walk ability to square.

Hotel was within walking distance of the square/old town which was our reason for selection. Great breakfast with homemade sweet rolls. Yum! We needed help to turn on the tv as 2 remotes were required. Some directions for tv and about the room's door lock would have been helpful as we had to ask for help two times. Also, additional outdoor lighting is needed on the sidewalk on the street side. Very dark when we returned by foot in the evening.

Good proximity to museums and downtown. Small, boutique hotel with personalized service.

We couldn’t get air in the room - e.g., opening the window - and it was challenging getting the fan working properly. The fireplace lacked utensils - tongs, grate. We had to gather our own kindling and buy firewood. It begs the question, why have a fireplace at all, and advertise as if it is a feature that is useable. There is no laundry for guests nearby or on site. Also, our sink in the room was broken when we arrived and they had a man try to fix it, but was not able to fix it for a couple of days. The sink would not drain. The staff at reception said that the manager would refund some of the cost of the facility for the inconvenience, but we heard nothing so far. The staff were fabulous and the breakfast was outstanding. We loved the piano bar and the entertainment, particularly John. You morning waitress Joanna, was warm and welcoming and we appreciated her.

Rooms were large and nicely decorated; beds were comfortable. Good amenities (furnace, safe, toiletries, robes, etc) Breakfast was excellent! And Joanna made it even more. special. The piano bar entertainment was definitely a highlight. I definitely recommend the grilled salmon for dinner.

W Water St Santa Fe NM

Hotel highlights

  • Walking distance to Santa Fe Plaza and Loretto Chapel
  • Free in-room WiFi
  • Free parking
  • Onsite dining

The Inn at Vanessie places you in Downtown Santa Fe, within a leisurely stroll of popular sights such as Santa Fe Plaza and Loretto Chapel. This 21-room, 4.5-star inn has a restaurant, free in-room WiFi, and free self parking.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. A hosted evening meal is available for a surcharge on Friday, Saturday, and Sunday.


Rooms

All 21 soundproofed accommodations feature dining areas. Guests can expect to find free WiFi and plasma TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include iPod docks, refrigerators, and coffee makers. Change of towels is available on request.


Property features

Guest of The Inn at Vanessie enjoy features like a meeting room, coffee in a common area, and microwave in a common area. There's free parking if you drive. The front desk has multilingual staff that can help with concierge services, and offer advice about sights and eateries nearby. Other amenities at this luxury inn include a refrigerator in a common area, free newspapers, and a fireplace in the lobby.

Room options

Junior Room, 1 King Bed

1 King Bed | Sleeps 3

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for The Inn at Vanessie

Everyone (26) Couples (14) Family (4)
5
Partner Couples

Very private

By , from Los Angeles on Oct 15, 2021

5
Partner Couples

Unique rooms, central location, piano bar

By on Aug 3, 2021

Review comment responded on Aug 5, 2021

We are delighted that you selected us when making your plans to visit Santa Fe! We also hope that you come back soon to see us. Santa Fe misses you already. Safe travels!

5
Partner Couples

Everyone knows that recovery from the pandemic shutdown will take time. This staff is outstanding and was quick to provide everything we asked for (even a can opener for our dog food can :))) We have stayed before a couple of years back and noticed a drop in quality in some areas but we know it will come back better than ever.

By on Jul 23, 2021

Review comment responded on Jul 24, 2021

We definitely love our four legged guest and are so glad you and your sweet fur baby stayed with us. You outed us! We do have lots of wonderful new things we are working on to come back from Covid better than ever and hope you come back soon to see what we have in store for our favorite guests! Safe travels and we will see you again soon in beautiful Santa Fe!

4
Everyone

Unique, has character. clean. Room and bath clean. Quiet

By on Jul 16, 2021

Review comment responded on Jul 16, 2021

Thank you very much for your feedback. We are glad you enjoyed your stay and hope you come back again soon!

2
Partner Couples

It looked like a deserted property. Two people were very friendly but one could have cared less as we were trying to check in. It seems as if Covid is an excuse for not working and just hanging out.

By on Jul 14, 2021

Review comment responded on Jul 15, 2021

Thank you for your feedback. We will address your concerns with our staff. Thank you for staying with us.

4
Everyone

By on Jul 12, 2021

Review comment responded on Jul 23, 2021

Thank you so very much for your feedback. It is incredibly helpful to us as we make improvements and step back out from Covid! We will use your review to make improvements so that when you return we can dazzle you. Safe travels and come back to us again soon!

1
Partner Couples

1. No window shades (they were broken and had been removed but not replaced); 2. Only 11 parking spots to serve the hotel, restaurant, inn and piano bar; 3. AC was broken; 4. Safe was broken; 5. Maid service didn’t arrive until 4 pm, if at all; 6. Promised refund of “resort fee” but was never paid; 7. Resort fee of $30/day charged but received no amenities for it; 8. Advertised breakfast not available; 9. Furniture and linens were old and worn out.

By on May 24, 2021

Review comment responded on May 25, 2021

Thank you for the feedback. We strive to improve everyday and your feedback will help us achieve this. Thank you for staying with us and we hope to see you again.

4
Partner Couples

Excellent front desk staff. Only complaint was we got back to our room later in the afternoon and room hadn’t been cleaned yet. I had to go in search of some fresh towels and water.

By on May 22, 2021

Review comment responded on May 25, 2021

Thank you for the feedback. We strive to improve everyday and will us this to help. Thank you for staying with us and we hope to see you again.

5
Partner Couples

Clean, comfortable, quiet.

By on May 14, 2021

Review comment responded on May 15, 2021

Thank you for staying with us here at Vanessie. We hope to see you again very soon.

2
Family Partner Couples

Property is unique and clean. Faucet was dripping all night despite requests for repair. Difficult to sleep with the constant drip. Staff never offered to change our room or make any other accommodations for the poor night sleep

By on Apr 4, 2021

Review comment responded on Apr 18, 2021

Thank you for staying with us and we have taken care of the leak. We sincerely apologize for the noisy stay. We hope to see you in the future for a better stay

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